Richmond American Homes Reviews in Denver, CO

I’ve been very happy with Richmond, American Homes. For my Karl’s Farm home, any issues we’ve had with the house are dealt with and fixed very promptly. The house is so cute and in a great area and I love it. Thank you so much!

Love our new home! Sales staff awesome! Construction folks very responsive.

Sales representative was very nice, explained scenario by adding each item. It was impressive. Very nice maintenance team and builder.

Tyler and Mick were a pleasure to work with. Thank you for all your help.

The new Cityscapes here are totally amazing and beautiful! The community is such a lovely warm quiet place.

This was my second time buying a new build and it was a much better experience compared to my first one. Richmond staffs were amazing and professional. My home was completed earlier than I expected. I am satisfied with the quality of my home. Thank you Richmond America!!!

Excellent service. Friendly, helpful leasing agents

Richmond home buying process was very easy and low stress. I bought the model home which had normal wear and team. The high end appliances, finishes, and furnishings are nothing short of amazing. The location manager, Tim S., went far above and beyond to prepare the home for my families arrival. While technically the house was sold, as is, Tim went ahead and had all the minor and major-ish things found on the inspection repaired, nothing left for me to do except move in. This saved me time, hassle, and money. He was also great at walkthrough and telling me about the neighboorhood. Really exceptional experience. This is my second "new" construction purchase and was far superior to the other which was not with Richmond. ... More

We had an amazing experience buying our home thanks to the very capable Brian and Stephen. Communication, honesty and speed were at the forefront of the entire process. We are also very pleased with the after sale support, availability and willingness to correct issues as they arise in an expedient manner. Again, we are very happy with our new home in Colorado!

Richmond has been responsive to our questions and or concerns. Sales rep Aaliyah was great and responded to our questions in a timely manner and had extensive knowledge of the product. After closing with Matt who provided an extensive tour of our new home and his knowledge and experience was a great help to us. Richmond has been responsive in following up with small repairs after closing. Definately would purchase with them again.

This is a company that keeps its word and it fantastically responsive. They have great customer service.

From the first meeting with the sales person Mike to the walk throughs with the construction super Tom, the process has been smooth and easy. They addressed all my questions and even after closing, they have helped with questions and concerns. I’ve had a few new build homes and by far this has been the best experience.

I purchased my home at the end of 2024. We were able to close 2 weeks after I first decided to purchase the home. It's my first home purchase and everything seems well built and cleverly designed. The sales and construction team were great to work with through the walk through and took care of all repairs I requested, including minor paint touch ups. I'm excited to be in my new home and everything has continued to run smoothly.

I'm a retired flooring installer, purchased 8 homes ( 4 new) over 42 years. Quality between builders has closed to where it's hard to distinguish between them. Richmond in my opinion has always been the better choice. My house purchase was a track home of medium level upgrades, not fancy but not entry level. Pleased with quality, energy efficiency, and design. Price was better than most other builders in this area. Would choose them again.

The experience was good, knowing how hard it is to finalize on a house.

Richmond American Homes offers a smooth and enjoyable home-buying process, with knowledgeable staff who are dedicated to helping you every step of the way. Their attention to detail and commitment to quality ensure that you’ll find a beautiful, well-crafted home tailored to your unique style and needs.

Loved the overall experience with Richmond they really care the most for the "home buying" process. Very much enjoyed seeing the home being build from ground up. Very clean and professional when doing our weekly walk through. Every little detail upon final walk through was addressed! Not one thing was skipped. We were very please and couldn't have asked for a better experience!

Our experience with Richmond home was outstanding. Customer service was on point took care of all our needs they took us through the whole process step-by-step, and are still in communication with us after our purchase helping us with whatever we need. Overall, our family is happy with everything.

On time with dates. Quality finished product. Walk through with Chris was GREAT and everything done as promised!

We had a positive experience on the sales and builder side. Lauren and Mike were professional and responsive. The biggest challenge was working with the loan officer. Lauren went above and beyond answering all of our questions and collaborating well with our realtor. Mike, the superintendent, was awesome. I can tell he takes pride in his work and he is personable. After closing he attended to the little things that needed attention. We feel like we got a great deal on this house and love the fact that the basement is finished.

They had a home that fit me wonderfully and were knowledgeable about the building and buying process. They helped me every step of the way. And, when I found little problems here or there weeks/months after purchase, the superintendent, Mick, was still willing to come over to fix them. They've been great!

Overall experience was and is going very good. Thanks

My fiancee and I found a Hemmingway model that was already built and immediately fell in love with the floor plan although we didn't fall in love with the already built house in a different development. Then we got lucky to find the floor plan of our dream home for a brand new one! Beverly made the buying experience positive and great! She answered all of our questions along the way as well as after the purchase and she was still there for anything we needed and even responded on her days off before and after the sale. Our construction managers Nicole and Emily answered all of our technical questions along the way and like Beverly, they took care of us before and after the sale. Rae and Ryan in the warranty department took care of any issues we've been having with the home so far and have done an excellent job! We truly feel that we have been taken care of with this purchase and it's been amazing that we now have our dream home! Thank you everyone! ... More

Many issues encountered and some sloppy workmanship, however the construction supervisor and warranty person were very helpful. The salesman was excellent.

We had a fantastic experience working with Richmond to purchase our home. Our sales representative Kaitlin and our building superintendents Dan and Eric all did a tremendous job answering questions and guiding us along the way. Richmond has been very responsive as we have found the odds and ends that need a touch up, just as any new home requires. The craftmanship is what we expected and the finishes have been outstanding with perhaps the exception of the carpet which could use a thicker pad. To sum up, we were so impressed with the builder, our home, and the neighborhood that we convinced family friends to buy on the same street. ... More