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Richmond American Homes Reviews in Denver, CO

What Denver Homeowners Have to Say About Richmond American Homes.

Read all 127 verified reviews from homeowners that built a new home with Richmond American Homes in the Denver area. Denver homeowners have rated Richmond American Homes an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Richmond American Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Richmond American Homes

has 4.2 out of 5 stars in Denver Area

127 Reviews in Denver Area

Ratings by Category

Overall 4.2

Quality 3.9

Trustworthiness 4.1

Value 4.2

Responsiveness 4.2

Richmond American Homes in Denver Area

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Customer Reviews

Richmond American Homes Review

  • Anonymous
  • Verified HomeBuyer
  • November 03, 2024
  • Aurora, CO

Richmond American Homes offers a smooth and enjoyable home-buying process, with knowledgeable staff who are dedicated to helping you every step of the way. Their attention to detail and commitment to quality ensure that you’ll find a beautiful, well-crafted home tailored to your unique style and needs.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Home buying Richmond review

  • Jeremy Ivan M.
  • Verified HomeBuyer
  • November 01, 2024
  • Thornton, CO

Loved the overall experience with Richmond they really care the most for the "home buying" process. Very much enjoyed seeing the home being build from ground up. Very clean and professional when doing our weekly walk through. Every little detail upon final walk through was addressed! Not one thing was skipped. We were very please and couldn't have asked for a better experience!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Amazing customer service

  • Anna Y.
  • Verified HomeBuyer
  • October 10, 2024
  • Commerce City, CO

Our experience with Richmond home was outstanding. Customer service was on point took care of all our needs they took us through the whole process step-by-step, and are still in communication with us after our purchase helping us with whatever we need. Overall, our family is happy with everything.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience with Richmond

  • Scott S.
  • Verified HomeBuyer
  • October 02, 2024
  • Castle Rock, CO

On time with dates. Quality finished product. Walk through with Chris was GREAT and everything done as promised!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

The walk through with the builder was outstanding. He really shared the details with me and was very knowledgable. He marked up any problems that stood out and addressed those problems. The paperwork was thorough and organized. He shared his private numbe

  • Christopher R. P.
  • Verified HomeBuyer
  • October 02, 2024
  • Aurora, CO

We had a positive experience on the sales and builder side. Lauren and Mike were professional and responsive. The biggest challenge was working with the loan officer. Lauren went above and beyond answering all of our questions and collaborating well with our realtor. Mike, the superintendent, was awesome. I can tell he takes pride in his work and he is personable. After closing he attended to the little things that needed attention. We feel like we got a great deal on this house and love the fact that the basement is finished.

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

Engineer

  • Anthony M.
  • Verified HomeBuyer
  • September 14, 2024
  • Aurora, CO

They had a home that fit me wonderfully and were knowledgeable about the building and buying process. They helped me every step of the way. And, when I found little problems here or there weeks/months after purchase, the superintendent, Mick, was still willing to come over to fix them. They've been great!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Sales rep and superintendent are awesome

  • Kimberley Jean P.
  • Verified HomeBuyer
  • August 25, 2024
  • Littleton, CO

Overall experience was and is going very good. Thanks

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Dream Home

  • Antonio Ramon P.
  • Verified HomeBuyer
  • July 12, 2024
  • Commerce City, CO

My fiancee and I found a Hemmingway model that was already built and immediately fell in love with the floor plan although we didn't fall in love with the already built house in a different development. Then we got lucky to find the floor plan of our dream home for a brand new one! Beverly made the buying experience positive and great! She answered all of our questions along the way as well as after the purchase and she was still there for anything we needed and even responded on her days off before and after the sale. Our construction managers Nicole and Emily answered all of our ...

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Retired

  • Scott Bernard R.
  • Verified HomeBuyer
  • May 23, 2024
  • Arvada, CO

Many issues encountered and some sloppy workmanship, however the construction supervisor and warranty person were very helpful. The salesman was excellent.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Worked with an amazing team to get our amazing home!

  • Keith Ryan S.
  • Verified HomeBuyer
  • May 09, 2024
  • Aurora, CO

We had a fantastic experience working with Richmond to purchase our home. Our sales representative Kaitlin and our building superintendents Dan and Eric all did a tremendous job answering questions and guiding us along the way. Richmond has been very responsive as we have found the odds and ends that need a touch up, just as any new home requires. The craftmanship is what we expected and the finishes have been outstanding with perhaps the exception of the carpet which could use a thicker pad. To sum up, we were so impressed with the builder, our home, and the neighborhood that we convinced ...

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great company and experience

  • Nicholas George Dress J.
  • Verified HomeBuyer
  • May 01, 2024
  • Arvada, CO

We had a great experience. They walked us through the whole process with no pressure. We could not be any happier with our new place and Richmond’s responsiveness

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Alex

  • Alexander Daniel M.
  • Verified HomeBuyer
  • April 13, 2024
  • Brighton, CO

Great experience, smooth building process.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Our Superintendent is the best!

  • Jeffrey Scott N.
  • Verified HomeBuyer
  • March 13, 2024
  • Erie, CO

We love our home. Our Superintendent Saul was very accommodating and always available. Any major or minor issues we had were resolved with Saul’s empathy and timely response. We always felt like he was our greatest advocate and wanted what was best for us and our new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Tim

  • Margo W.
  • Verified HomeBuyer
  • March 06, 2024
  • Littleton, CO

Tim- supervisor was and is outstanding. He was there in the beginning and I know he will have my back no matter what! Super helpfull!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Owner

  • Arnoldo D.
  • Verified HomeBuyer
  • January 02, 2024
  • Commerce City, CO

My experience whit you was very good and rewarding. Thank you very much for your help

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Love our Richmond home!

  • Grant Hayes H.
  • Verified HomeBuyer
  • December 22, 2023
  • Erie, CO

We had an extremely smooth process from day one up until/beyond our move in date. Very happy!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great for seniors

  • Anonymous
  • Verified HomeBuyer
  • December 21, 2023
  • Thornton, CO

Home is great for seniors. All on one floor. In a growing community. It’s away from heavy traffic but close to shopping. When fully built out it will have that small town feel and yet have access to all that a city has to offer. Everything is new and shiny.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great experience!

  • Timothy L. D.
  • Verified HomeBuyer
  • September 07, 2024
  • Littleton, CO

My experience throughout the home buying experience was excellent! Nikki, Tim, and Madison were all very professional, thourough and really made this moving experience, which is naturally stressful, nearly seamless!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Happy Homeowners

  • Melissa Marie T.
  • Verified HomeBuyer
  • July 21, 2024
  • Brighton, CO

I walked the home with our sales associate Beverly and our realtor and immediately fell in love with the layout. The home was at the top of our price point, but had everything we were hoping to find in a home. Beverly and our build team updated us each week on the progress (we were living out of state) with pictures and information about what was being done at that time. During our orientation, everything was explained in thorough detail to us, and great advice was given to help us take care of our brand new home. The fixtures and included appliances aren’t great quality, but they get the job ...

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Wise Decision to Buy a Richmond Home

  • Arturo Cortez O.
  • Verified HomeBuyer
  • May 01, 2024
  • Thornton, CO

We are very pleased with our new home and how fast the Care Team at Richmond responded to some issues we had. Special thanks to Dustin, the Superintendent, who was super helpful and knowledgeable about the electrical problem we had. He fixed it in no time. Thank you Dustin!! We highly recommend Richmond to our friends and family. We just wished there were NO ASSOCIATIONS to deal with, other than that, we feel we made a very good decision to buy our home with Richmond.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Great Team, Quick to Address to Issues

  • Tyler J H.
  • Verified HomeBuyer
  • March 08, 2024
  • Arvada, CO

Great Team, Quick to Address to Issues

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Travis

  • Travis James P.
  • Verified HomeBuyer
  • March 06, 2024
  • Aurora, CO

If you get Eric as your super you’re in great hands. Caitlin made the buying experience very smooth and easy!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Yantley House

  • Ryan M. S.
  • Verified HomeBuyer
  • September 24, 2024
  • Aurora, CO

The buying experience was great working with Richmond. I do wish for the price you are paying that Richmond could at least finish the fences in-between homes instead of leaving that on the homeowners to work out with new neighbors who have not moved in yet.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Home

  • Anonymous
  • Verified HomeBuyer
  • July 16, 2024
  • Arvada, CO

Brenda did an amazing job with our purchasing experience. She made our experience extremely helpful. The conversation with the lending teams were very difficult as we were trying to line out the mortgage. One or 230 minute zoom calls would have made the experience much easier. Raf throughout the blue tape walks and our entire purchasing experience. The construction team was updating or fixing items ongoing, which was super helpful. It helped us feel heard.

Total Score 5


Quality 3

Trustworthiness 5

Value 4

Responsiveness 4

GREAT!

  • Rodrigo Perfecto Basurto B.
  • Verified HomeBuyer
  • July 27, 2024
  • Aurora, CO

Amazing home! Love the house and the design. The community is perfect and everyone is very friendly.

Total Score 5


Quality 2

Trustworthiness 4

Value 3

Responsiveness 5