Richmond American Homes Reviews in Denver, CO

We had an extremely smooth process from day one up until/beyond our move in date. Very happy!

Home is great for seniors. All on one floor. In a growing community. It’s away from heavy traffic but close to shopping. When fully built out it will have that small town feel and yet have access to all that a city has to offer. Everything is new and shiny.

Our process started in June and we made multiple trips from Iowa before we made a decision in September. Scott was available for us whenever we had questions and helped make our move to Colorado happen.

My experience throughout the home buying experience was excellent! Nikki, Tim, and Madison were all very professional, thourough and really made this moving experience, which is naturally stressful, nearly seamless!

I walked the home with our sales associate Beverly and our realtor and immediately fell in love with the layout. The home was at the top of our price point, but had everything we were hoping to find in a home. Beverly and our build team updated us each week on the progress (we were living out of state) with pictures and information about what was being done at that time. During our orientation, everything was explained in thorough detail to us, and great advice was given to help us take care of our brand new home. The fixtures and included appliances aren’t great quality, but they get the job done for the time being. Overall, we are happy we bought our Richmond American home and are excited to add our personal touches to it. ... More

We are very pleased with our new home and how fast the Care Team at Richmond responded to some issues we had. Special thanks to Dustin, the Superintendent, who was super helpful and knowledgeable about the electrical problem we had. He fixed it in no time. Thank you Dustin!! We highly recommend Richmond to our friends and family. We just wished there were NO ASSOCIATIONS to deal with, other than that, we feel we made a very good decision to buy our home with Richmond.

Great Team, Quick to Address to Issues

If you get Eric as your super you’re in great hands. Caitlin made the buying experience very smooth and easy!

100% recommended verry helpful crew

The buying experience was great working with Richmond. I do wish for the price you are paying that Richmond could at least finish the fences in-between homes instead of leaving that on the homeowners to work out with new neighbors who have not moved in yet.

Brenda did an amazing job with our purchasing experience. She made our experience extremely helpful. The conversation with the lending teams were very difficult as we were trying to line out the mortgage. One or 230 minute zoom calls would have made the experience much easier. Raf throughout the blue tape walks and our entire purchasing experience. The construction team was updating or fixing items ongoing, which was super helpful. It helped us feel heard.

Amazing home! Love the house and the design. The community is perfect and everyone is very friendly.

We had many issues with our new home. The quality of workmanship was substandard and Richmond should better monitor their contractors/emplyees building homes. Major issues like sewer belly, frozen pipes due to poor insulation, failure to exit the dryer venting on roof, poor installation of front door, gas range pipe leak, and other etc were all move in frustrations that were quickly fixed.

It was great overall. However, it would have been better if I was informed that there is no internet service in the community before moving it. It's been a month without internet.

We have had good interactions with all staff. We are not complete with our punchlist items, yet, but feel very certain that all will be remedied. We have struggled in our move and in our health, so we have not been as available as we would’ve liked. But we are moved in totally now, and looking forward to getting everything resolved in due time. Thank you for all your help.

Mike has been great to work with during the warranty process.

Great responsiveness to the initial warranty issues.

I wished the Richmond American homes builders would put quality materials and closets in these new build homes. The builders put wire shelves in the closets and pantry, which is the cheapest way to go. Just build it quality and put it back in the price if you have to. Now, the new home owners are forced to hire a contractor to add hanging poles and shelves in all closets and pantry. Plus, Richmond American homes builders should have added a coat closet in the front living room. Lastly, Richmond American homes builders should have made a small basement. These model home crawl spaces are huge and should have added stairs and made it a small basement for storage and for the furnace and hot water heater. ... More

Compared to other builders I encountered during my home search, I believe they are among the better ones. I like most of their homes; however, to save money, some disappointing corners were cut. Building a house from scratch gives you the choice to avoid these issues, but since I bought a pre-made house, I found some aspects disappointing. It would be better if they increased the cost to ensure everything is done properly. Overall, I consider them to be good builders.

Karyn was great at helping is select our home, took care of any questions and helped with the buying process.

Happy with the house purchase

Make sure Josh is your construction manager, he will take care of you and make sure your home is built correctly.

Loan process was stressful. Add more than needed.

I had a good home buying expérience with you guys.but otherwise i missed to see a broken glass on the garage door on my final tour.as i moved the same day in afternoon i noticed the damage and claim a repair. I have got a promise but nobody have yet showed to fix anything.

Try to accomplish to take care of pending issues before closing. You don’t loose anything for asking for upgrade. Take extra family with you to inspect and hire a private inspection firm. Check bathrooms and plumbing upstairs and in crawl space. All the air vent installation of attached properly.check laundry area. We are missing insulation in bump out window spaces, found big 7 holes in the beam for blown insulation hose and they forgot and left it open. Warranty rep scheduled many contractors and she is nowhere to be found. Found cracks in garage concrete floor right after the closings(we were rushed out pre closing walkthrough)now they are giving us cold shoulder. Because it’s not covered after the closing. But our sales rep and project managers were above and beyond to help us purchase this home. ... More