Richmond American Homes Reviews in Denver, CO

Since the beginning of the purchase was not clear and the communication not at all. For approval of purchase took to long to said not approved and in the between of the process they always ask for documents that was already upload in the portal meaning they never look the docs provide. After purchase of the house I am still waiting to solve or repair the issues that was address.

Likely the worst home buying experience I have had which includes 13 purchases, four of which were new builds. I thought I was moving into a move-in ready home -as that is what was advertised - and it was so very far from that. The issues that I have experienced have been blown off as things that I should expect in buying a house, but I really don’t expect so many significant defects and poor workmanship.

The house was purchased under the assumption that it is new and will be covered under warranty if something is not right. That was a big mistake. The house was not ready on the date of closing with plenty of outstanding defects identified during pre-closing walk-through. The builder was not willing to fix them all before closing and forced us into closing or lose the deposit. The construction crew were working on the house even on the revised closing date. Then the repairs just stopped after closing and we have to chase down the superintendent constantly to work on the promised repairs. A lot of defects were still not fixed and now we deal with warranty team and it tried to exclude many defects that have been identified. Our move-in schedule was delayed because the house is still being fixed. The worst experience I have buying a house. ... More

Very Poor experience. They have yet to fix the issues with the home. They give an excuse for everything and push back on fixing items that need to be repaired or replaced. Very poor workmanship. Sliding door is broken, basement floor and carpet are poorly installed, plumbing, foundational issues etc. Buyer Beware!

If I had it to do over I’d never buy a house from them. Do yourself a favor and run as fast as you can in the other direction.