Richmond American Homes Reviews in Fort Collins Loveland, CO

My experience with the builder was with Sean, the superintendent. He was professional, attentive and responsive. His attention to quality and details was very much appreciated. Melissa represented Richmond as their real estate agent. She listened to my wants and needs and helped me find the perfect home for me. She was attentive and professional, Melissa kept us informed and worked very well with my agent to keep things moving forward and on schedule. I was impressed with the follow up regarding the warranty and checking in after the move to be sure I was satisfied. I have bought and sold many homes. I was very impressed with the process because of the great people that are the face of Richmond. ... More

We recently had the pleasure of working with Holly Avery at Richmond American Homes, and we couldn't be happier with the experience. From start to finish, she provided exceptional service and attention to detail. The quality of the homes is impressive for the budget, with well-thought-out designs layout. The entire process was smooth and professional, making the journey to our new home enjoyable. Richmond American Homes truly delivers on their promise. Highly recommended!

The process was smooth and the lay outs are nice .

Tara has been the best! She’s super on top of every request I’ve had!! She’s knows her job and does it well!! She’s the best!!!

Richmond American Homes team helped make buying our first home a great experience. We’re gracious about helping us through the process.

We are yet to move in.

The homebuying process went smoothly. The quality of the work was sub-par by some of the contractors, i.e. the electricians, painters, and dry wall workers. The foreman promised things fixed at walk through that have not been corrected, and since ignored. I like my home and the neighborhood but was not told about all of the taxes at the location I live.

We love the location and floorplan of the home. The process to purchase the home was smooth. For the price of the home, I believe the builder used subpar finishes. No pendant lighting or room lighting other than outlets, no drawers in bathrooms, no backsplash. They've never repaired our slider that has a torn screen. It was on the check list but not corrected. Several items that should have been caught by at least the inspector, we are now waiting to have repaired through the warranty like no cold water in the kitchen. Who checks that? We didn't. Once we moved in, very little response from anyone. ... More

The sales team was absolutely amazing. Issues have taken a long time to be resolved even when reported before closing. Richmond is starting to cut corners yet charges the same high dollar price unfortunately. Things like eliminating the large double slider (which is a feature point of the home) in lieu of saving a buck and installing a single door slider is a value loss. Closets are also very cheaply installed and there is no workaround before closing including not installing the cheap wire shelving. Getting reports of workmanship and quality fixed after closing can take upwards of months for simple issues and most subs do not clean up after themselves. For the price of these homes there should be greater quality response and initial workmanship from Richmond. ... More

Our home required removal of a shower pan and some tile/drywall. When the drywall was removed, a water bottle full of urine was found. I’m happy to provide a picture for proof. Overall, the craftsmanship of the home has been lacking. We’ve had to contact the warranty representative frequently. It’s disappointing considering what was paid for the home. We already have concerns about its’ longevity.