Richmond American Homes Reviews in Daytona Beach, FL

I had an issue after moving in where I noticed a crack in the tub. It has been fixed correctly and looks great.

This was our third home buy. By far the easiest. We were happy that everything was handled in house. Sales agent, mortgage, insurance and even a recommended realtor. Everything was just easy

Whitney, the salesperson, was great. She was very kind, especially during some delays by mortgage company. All issues have been addressed quickly and staff has been friendly and want to help. The quality of products used in the home is far higher than any other builders in the area. We love our RV garage and style of our home. Don't hesitate to buy a home from Richmond American Homes. We are very satisfied customers and would buy from them again.

Whitney was fantastic and kept me in the loop, while Matt made sure all my thoughts were addressed prior to closing. Mike has been fantastic in the Warranty team when I noticed some small things that needed to be addressed.

From beginning to end our home buying experience was great. From sales team to working directly with builder was without issues.

very nice work.professional.iwill do it again

The overall experience buying a new construct home was 4 stars. The sales associate and representatives that front run the sales of Richmond homes were very professional! The home purchased was beautiful but did come with more after work than expected from a new construct. Nonetheless the Construction Manager stepped in to help and still being present until all repairs are made has been refreshing! Overall I know most experiences aren’t perfect so beginning to end I comment Richmond on where they are now as a company and the sky is the limit if they continuously strive for excellence!

Everything went smoothly. Some things were not taken care and at a few points, felt rushed, but overall, a good experience.

Underwriting process was very bad. Loan officer Steven and processor Ryan have done awesome job. Whoever the underwriter was on file was just a disaster. The Underwriting process was very frustrating, overwhelming and nerve wrecking. Please please pay revisit your underwriters because they can cost you business. I had a very strong file but it still gave me a headache.

Builder and sales excellent. Title good/very good. Mortgage - POOR

My initial closing and delivery of our new home was disappointing however Dawn B. in the warranty department has turned things around and resolved many of the problems with professionalism, promptness and knowledge of new build issues.