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Richmond American Homes Reviews in Jacksonville St. Augustine, FL

What Jacksonville St. Augustine Homeowners Have to Say About Richmond American Homes.

Read all 93 verified reviews from homeowners that built a new home with Richmond American Homes in the Jacksonville St. Augustine area. Jacksonville St. Augustine homeowners have rated Richmond American Homes an average 3.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Richmond American Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Richmond American Homes

has 3.7 out of 5 stars in Jacksonville-St. Augustine Area

93 Reviews in Jacksonville-St. Augustine Area

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.7

Value 3.7

Responsiveness 3.5

Richmond American Homes in Jacksonville-St. Augustine Area

View Homes

Customer Reviews

Quick and easy

  • Shervee H.
  • Verified HomeBuyer
  • November 23, 2024
  • Jacksonville, FL

The entire process was quick and santiago was very helpful. Will definitely recommend!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Happy owners!!!

  • Daniel Eric Dykens & Sandra Jean D.
  • Verified HomeBuyer
  • November 09, 2024
  • St Augustine, FL

Lot of house for the price, we love the open concept with the kitchen, dining/sunroom and family room and the brightness of the Daniel floor plan. The team of Slyvia and Josh were great to work with

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Daniel

  • Daniel Mario B.
  • Verified HomeBuyer
  • November 03, 2024
  • Jacksonville, FL

This was the best experience. Gerry and Mike were phenomenal. The quality of our home was second to none.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Amber sales agent

  • Sherwin Sitchon P.
  • Verified HomeBuyer
  • October 23, 2024
  • Orange Park, FL

Amber was great to work with. Very responsive especially on her days off and after hours. Would work with her again.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

First New Home Purchase

  • Daniel David D.
  • Verified HomeBuyer
  • October 16, 2024
  • St Augustine, FL

Our Sales Agent was great at communicating the progress of the home , including the construction manager. We are out of state buyers and weekly updates made a lot of difference. We were provided with important contacts needed. The mortgage lending side of Richmond American was easy to work with. I would recommend Richmond American Homes.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Casa hermosa

  • Eduardo Valencia F.
  • Verified HomeBuyer
  • October 11, 2024
  • Jacksonville, FL

Buena atención, y feliz con mi nuevo hogar

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great!

  • Judy Green G.
  • Verified HomeBuyer
  • September 26, 2024
  • Jacksonville, FL

I love my new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Don’t worry… be happy!

  • Michelle Carole B.
  • Verified HomeBuyer
  • September 26, 2024
  • Jacksonville, FL

We sure are in our new home. Every bit of the process was smooth. Every person I worked with was kind, professional, and very responsive. I think it was 21 days from purchase agreement to full loan approval. Thank you for building us a great home, Richmond American!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

We are so happy with our new home.

  • Carmen R.
  • Verified HomeBuyer
  • September 09, 2024
  • Saint Augustine, FL

Emily is friendly, courteous and very professional. She works hard to make sure clients are happy and is always available to answer any questions that come up. We are so happy with the quality and layout of our Richmond American Home. The home and area are absolutely beautiful! We are truly loving it here!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Teddy

  • Tedros Goitom K.
  • Verified HomeBuyer
  • September 07, 2024
  • Jacksonville, FL

Nothing but great Richmond American Homes

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Good

  • Rafael R.
  • Verified HomeBuyer
  • September 05, 2024
  • Jacksonville, FL

Good experience, I recommend it.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Moonstone

  • Arrington Gray L.
  • Verified HomeBuyer
  • August 25, 2024
  • St Augustine, FL

I love my house so much. It was a pleasure to work with the entire Richmond American team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Superior experience top to bottom, beginning to end!

  • Paul S.
  • Verified HomeBuyer
  • August 11, 2024
  • Orange Park, FL

From the beginning of our initial look to our final purchase, everyone was very friendly, courteous and explained every step of the process. Was knowledgeable about the homes and was straightforward (honest). You don’t find all those qualities in today’

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Integrity, honest, amazing customer service.

  • Evelyn Joan S.
  • Verified HomeBuyer
  • August 08, 2024
  • Jacksonville, FL

Honest, integrity, attention to detail, House is beautiful, very impressed. Thank you!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Gary and Leigh

  • Leigh W.
  • Verified HomeBuyer
  • August 03, 2024
  • Jacksonville, FL

Jerry, Carolina, Michelle were fantastic to work with. They answered all our questions and never made us feel anything but we were their first priority

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Solid home and very helpful crew for any questions or concerns

  • Christopher A.
  • Verified HomeBuyer
  • July 13, 2024
  • Orange Park, FL

From the beginning to the end, the process was very smooth, even with any unseen obstacles the closing team was on top of it and house is built with minimal issues, any issues that was pointed out the superintendent fixed quickly or stayed on top of until resolved. Also the sales team was very welcoming and knowledgeable with quick response to any questions or concerns.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

My home buying experience

  • John M.
  • Verified HomeBuyer
  • July 06, 2024
  • St Augustine, FL

Terrific experience with my home purchase! All I encountered have been attentive, supportive and professional! Appreciate the attention to details by Devon, makes a big difference in the finished product, Thank you.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

It was a very good experience i

  • Erich K D.
  • Verified HomeBuyer
  • July 05, 2024
  • Jacksonville, FL

It was a very good experience

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great value, wonderful experience!

  • Yvette M.
  • Verified HomeBuyer
  • June 14, 2024
  • Jacksonville, FL

I had a great experience with Richmond American from the sales process to post home support. Highly recommended.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Odalys

  • Odalys B.
  • Verified HomeBuyer
  • June 14, 2024
  • Jacksonville, FL

I had a wonderful experience with the purchase of home. Jason was very helpful and attentive. I would highly recommend Richmond American homes to any homebuyers.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Will use Richmond for all my homes in the future

  • Bradford Ford J.
  • Verified HomeBuyer
  • June 05, 2024
  • Orange Park, FL

Treated me and my family very well

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

They've been great!

  • Noah Lane K.
  • Verified HomeBuyer
  • May 31, 2024
  • Jacksonville, FL

Very nice people and quick to respond on any questions we had. They were phenomenal to work with!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

House buying made easy!

  • Landon Thomas P.
  • Verified HomeBuyer
  • May 10, 2024
  • Jacksonville, FL

All the staff we interacted with were very nice and courteous throughout the house buying process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Owner

  • Leslie Aaron T.
  • Verified HomeBuyer
  • April 03, 2024
  • St Augustine, FL

I had a very positive process

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience buying from Richmond American Homes!

  • Anonymous
  • Verified HomeBuyer
  • March 26, 2024
  • Jacksonville, FL

We bought our brand new home from Richmond American Homes. We are very satisfied with quality of the home, clear communication and quick responses to questions and concerns. Overall, we had an excellent experience with David (construction supervisor), Rob (warranty) and his team, including Steven and Jen (loan officers).Thank you!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5