Richmond American Homes Reviews in Jacksonville St. Augustine, FL

Jerry, Carolina, Michelle were fantastic to work with. They answered all our questions and never made us feel anything but we were their first priority

From the beginning to the end, the process was very smooth, even with any unseen obstacles the closing team was on top of it and house is built with minimal issues, any issues that was pointed out the superintendent fixed quickly or stayed on top of until resolved. Also the sales team was very welcoming and knowledgeable with quick response to any questions or concerns.

Terrific experience with my home purchase! All I encountered have been attentive, supportive and professional! Appreciate the attention to details by Devon, makes a big difference in the finished product, Thank you.

It was a very good experience

I had a great experience with Richmond American from the sales process to post home support. Highly recommended.

I had a wonderful experience with the purchase of home. Jason was very helpful and attentive. I would highly recommend Richmond American homes to any homebuyers.

Treated me and my family very well

Very nice people and quick to respond on any questions we had. They were phenomenal to work with!

All the staff we interacted with were very nice and courteous throughout the house buying process.

I had a very positive process

We bought our brand new home from Richmond American Homes. We are very satisfied with quality of the home, clear communication and quick responses to questions and concerns. Overall, we had an excellent experience with David (construction supervisor), Rob (warranty) and his team, including Steven and Jen (loan officers).Thank you!

Yale our super was amazing, our warrenty rep James is awesome. Brenda our underwriter is great! Everything was awesome!

Our first new home buying experience with Richmond could not have been smoother. We were very fortunate with our realtor Christian and our builder Jared who built us a wonderful home.

Very happy with our Richmond American Home. Great staff and we love our floor plan.

Overall experience was smooth and quick.

My realtor, Veronica, was extremely helpful in understanding my requirements for a new home and communicating that with the builder's sales agent, Christian. He showed me the perfect home to meet every requirement I had. During the initial walkthrough, the builder's program manager, Dave, and warranty representative, Dawn, walked me through the home taking great notes on issues requiring attention. Approximately 30 days after closing, the warranty rep once again reached out to me to see if I had noticed anything needing repair. I had one spot at the top of the stairs where the floor squeaked. She had a team come out the following week to repair the subfloor installation to eliminate the squeaking noise. The best homebuying experience I could hope for, from beginning to close and even beyond, this team was first rate. ... More

The process wasn’t difficult, overall great experience working with Amber.

Great home ! N good work

Amber my home associate was very helpful. The process of buying a home was as smooth as it could be. They few items that needed to be addressed where addressed as expected. Thank you for caring.

Realtor was very helpful and responsive

Ba .the home so great.i like it

Sale was smooth and accommodating. Good value for the dollar. Appearance and design are attractive. Inspections were on time and through. Follow up was punctual. The only major ongoing issue was silt in the water supply that created appliance operation problems that could have perhaps been cleared up much earlier in the installation with careful, timely flushing of the water supply before installation of appliances. Yard and rear ditch drainage issues (erosion) are an ongoing problem. These have been attended to but not remediated.

Sylvia was very helpful and professional; Along with my agent, I was shown multiple options, all my questions were answered, and the final purchase process was friendly and straightforward; I was buying from out of state and have not yet moved in full time, but Richmond American helped my agent make this intimidating process very pleasant.

Great experience overall some minor things to be fixed and they responded in time.

It was great, and hope the other home buyers feel the same.