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Richmond American Homes Reviews in Jacksonville St. Augustine, FL

What Jacksonville St. Augustine Homeowners Have to Say About Richmond American Homes.

Read all 110 verified reviews from homeowners that built a new home with Richmond American Homes in the Jacksonville St. Augustine area. Jacksonville St. Augustine homeowners have rated Richmond American Homes an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Richmond American Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Richmond American Homes

has 3.9 out of 5 stars in Jacksonville-St. Augustine Area

110 Reviews in Jacksonville-St. Augustine Area

Ratings by Category

Overall 3.9

Quality 3.6

Trustworthiness 3.8

Value 3.8

Responsiveness 3.7

Richmond American Homes in Jacksonville-St. Augustine Area

View Homes

Customer Reviews

My home buying experience

  • John M.
  • Verified HomeBuyer
  • July 06, 2024
  • St Augustine, FL

Terrific experience with my home purchase! All I encountered have been attentive, supportive and professional! Appreciate the attention to details by Devon, makes a big difference in the finished product, Thank you.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

It was a very good experience i

  • Erich K D.
  • Verified HomeBuyer
  • July 05, 2024
  • Jacksonville, FL

It was a very good experience

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great value, wonderful experience!

  • Yvette M.
  • Verified HomeBuyer
  • June 14, 2024
  • Jacksonville, FL

I had a great experience with Richmond American from the sales process to post home support. Highly recommended.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Odalys

  • Odalys B.
  • Verified HomeBuyer
  • June 14, 2024
  • Jacksonville, FL

I had a wonderful experience with the purchase of home. Jason was very helpful and attentive. I would highly recommend Richmond American homes to any homebuyers.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Will use Richmond for all my homes in the future

  • Bradford Ford J.
  • Verified HomeBuyer
  • June 05, 2024
  • Orange Park, FL

Treated me and my family very well

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

They've been great!

  • Noah Lane K.
  • Verified HomeBuyer
  • May 31, 2024
  • Jacksonville, FL

Very nice people and quick to respond on any questions we had. They were phenomenal to work with!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

House buying made easy!

  • Landon Thomas P.
  • Verified HomeBuyer
  • May 10, 2024
  • Jacksonville, FL

All the staff we interacted with were very nice and courteous throughout the house buying process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Owner

  • Leslie Aaron T.
  • Verified HomeBuyer
  • April 03, 2024
  • St Augustine, FL

I had a very positive process

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience buying from Richmond American Homes!

  • Anonymous
  • Verified HomeBuyer
  • March 26, 2024
  • Jacksonville, FL

We bought our brand new home from Richmond American Homes. We are very satisfied with quality of the home, clear communication and quick responses to questions and concerns. Overall, we had an excellent experience with David (construction supervisor), Rob (warranty) and his team, including Steven and Jen (loan officers).Thank you!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Everything was great!

  • Emily E.
  • Verified HomeBuyer
  • March 26, 2024
  • Saint Augustine, FL

Yale our super was amazing, our warrenty rep James is awesome. Brenda our underwriter is great! Everything was awesome!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Top Quality Build from a Top Quality Brand!

  • Troy Philip B.
  • Verified HomeBuyer
  • March 15, 2024
  • Saint Augustine, FL

Our first new home buying experience with Richmond could not have been smoother. We were very fortunate with our realtor Christian and our builder Jared who built us a wonderful home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Happy Home Owner

  • Richard L.
  • Verified HomeBuyer
  • March 13, 2024
  • Jacksonville, FL

Very happy with our Richmond American Home. Great staff and we love our floor plan.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great home purchase!

  • Susan Paige B.
  • Verified HomeBuyer
  • March 13, 2024
  • Jacksonville, FL

Overall experience was smooth and quick.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent Experience from Beginning to Closing & Beyond

  • Jon Thomas B.
  • Verified HomeBuyer
  • March 06, 2024
  • Saint Augustine, FL

My realtor, Veronica, was extremely helpful in understanding my requirements for a new home and communicating that with the builder's sales agent, Christian. He showed me the perfect home to meet every requirement I had. During the initial walkthrough, the builder's program manager, Dave, and warranty representative, Dawn, walked me through the home taking great notes on issues requiring attention. Approximately 30 days after closing, the warranty rep once again reached out to me to see if I had noticed anything needing repair. I had one spot at the top of the stairs where the floor squeaked. ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

First time home buyer. Great experience

  • Nekia Yolande G.
  • Verified HomeBuyer
  • December 08, 2023
  • Jacksonville, FL

The process wasn’t difficult, overall great experience working with Amber.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Ratana k

  • Ratana K.
  • Verified HomeBuyer
  • December 05, 2023
  • Jacksonville, FL

Great home ! N good work

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Worked out for me

  • Anonymous
  • Verified HomeBuyer
  • November 22, 2024
  • Orange Park, FL

Amber my home associate was very helpful. The process of buying a home was as smooth as it could be. They few items that needed to be addressed where addressed as expected. Thank you for caring.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Kenny

  • Kenneth Lee G.
  • Verified HomeBuyer
  • November 11, 2024
  • St Augustine, FL

Realtor was very helpful and responsive

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Ba

  • Ba H.
  • Verified HomeBuyer
  • July 20, 2024
  • Saint Augustine, FL

Ba .the home so great.i like it

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

Good buy.

  • Janis Dilgren B.
  • Verified HomeBuyer
  • May 29, 2024
  • St Augustine, FL

Sale was smooth and accommodating. Good value for the dollar. Appearance and design are attractive. Inspections were on time and through. Follow up was punctual. The only major ongoing issue was silt in the water supply that created appliance operation problems that could have perhaps been cleared up much earlier in the installation with careful, timely flushing of the water supply before installation of appliances. Yard and rear ditch drainage issues (erosion) are an ongoing problem. These have been attended to but not remediated.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Friendly and professional service with many options.

  • Richard Wesley F.
  • Verified HomeBuyer
  • March 19, 2025
  • Saint Augustine, FL

Sylvia was very helpful and professional; Along with my agent, I was shown multiple options, all my questions were answered, and the final purchase process was friendly and straightforward; I was buying from out of state and have not yet moved in full time, but Richmond American helped my agent make this intimidating process very pleasant.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Great buy

  • Guillermo Eduardo S.
  • Verified HomeBuyer
  • December 07, 2024
  • Jacksonville, FL

Great experience overall some minor things to be fixed and they responded in time.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Jerry

  • Alma E.
  • Verified HomeBuyer
  • December 05, 2024
  • Jacksonville, FL

It was great, and hope the other home buyers feel the same.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Every one has been very helpful

  • Anonymous
  • Verified HomeBuyer
  • May 01, 2024
  • Saint Augustine, FL

I love the area I chose & so far the home I am in is amazing.

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Great

  • Macdaline C.
  • Verified HomeBuyer
  • December 05, 2023
  • Jacksonville, FL

I love my new home ,Richmond American home you the best they take of you

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5