Richmond American Homes Reviews in Jacksonville St. Augustine, FL

Great home ! N good work

Suri was always professional, understanding and very responsive to questions or concerns. We think very highly of him and his overall way of going about business with Richmond Homes and a potential buyer. I will recommend him to anyone inquiring about buying a home and steer them towards Richmond Homes and tell them to deal exclusively with Suri. I know that any sales person's main thing is to sell a property but with Suri we felt that making sure we received a quality experience along with the home in the manner we could best afford was also foremost in dealing with us. We never felt pressured or pushed towards things that were not needed. His knowledge of the home product itself and all of the features, appliances and overall features impressed us and helped greatly in the home buying process. I really believe Richmond Homes is very lucky to have him as an employee. ... More

A quick and easy experience. Excellent service, I loved shopping with Richmond

Richmond agent was great throughout the entire process, had a couple of workmanship issues that were quickly addressed. Very happy with my new home. Thanks

Amber my home associate was very helpful. The process of buying a home was as smooth as it could be. They few items that needed to be addressed where addressed as expected. Thank you for caring.

Realtor was very helpful and responsive

Ba .the home so great.i like it

Sale was smooth and accommodating. Good value for the dollar. Appearance and design are attractive. Inspections were on time and through. Follow up was punctual. The only major ongoing issue was silt in the water supply that created appliance operation problems that could have perhaps been cleared up much earlier in the installation with careful, timely flushing of the water supply before installation of appliances. Yard and rear ditch drainage issues (erosion) are an ongoing problem. These have been attended to but not remediated.

I found my home by accident. It was not on my list of properties to view. Once I entered the model I was greeted by Jerry. He showed me the smaller model and the Larimar. Even though I used an outside lender the home buying process went smoothly from beginning to end. Even now the warranty team is attentive and accommodating. If you’re looking to purchase, go Richmond American.

They really made this experience easy and very memorable

Sylvia was very helpful and professional; Along with my agent, I was shown multiple options, all my questions were answered, and the final purchase process was friendly and straightforward; I was buying from out of state and have not yet moved in full time, but Richmond American helped my agent make this intimidating process very pleasant.

Great experience overall some minor things to be fixed and they responded in time.

It was great, and hope the other home buyers feel the same.

I love the area I chose & so far the home I am in is amazing.

I love my new home ,Richmond American home you the best they take of you

Suri and James were very helpful. Suri, the sales consultant, went above and beyond with support. He was so reassuring. If he didn’t have the answer he found someone who did. I really appreciated him. I love the home and layout. I would have liked a little more attention to detail with the workmanship in some areas. James was great with having my concerns addressed. Overall very happy.

There were a lot of little things that needed addressed from our home inspection and walkthrough. The superintendent was super attentive to the issues that we experienced. The most concerning was the potential for shingle damage by wind. It was supposedly addressed but after Milton it looks like the area that they fixed had damage. Riding around the whole community, we saw no other homes with shingle damage so we are concerned of the quality of the roofers fixes that the home inspection brought out.

Easy process and great personnel

Probably the easiest home buying experience I have ever had. Moved very fast and very professional. Love my new home.

Only major issue that I have had is with the back sliding door not wanting to lock until I used a item to press the pin in. Maintenance have came by and adjusted it twice but it still having the same issue. So I had to put the object back in place in order to get it to Lock back correctly.

We had a great sales representative, Allison at Tributary. She was so easy to work with and responded to all of our questions. On the warranty side, we still have some outstanding items that need to be addressed. Hopefully they will be completed soon.

The paint contractor did a horrible job and cleaned his paint brushes in the kitchen sink! All the doors in the house have issues with paint splatters and don’t look like they were cleaned or sanded before painting. Upstairs bathroom has a piece on the bottom of the door coming off (can’t be replaced because it was seen at walk through! Puddling water between the houses.

We have numerous issues in this home all related to workmanship. I called the representative for home warranty and left a voicemail mail and no one responded.

Get my grass done this is supposed to be done before I moved in and nothing everytime I call the h.o.a about my home improvements I need to do can't get in contact this is a new development and still building and we can't things done and have to pay 25 dollars when we do don't get us wrong we love our home but the response is crazy

It seems that they rush to finish building the house. Hot water is lukewarm, garage is unpainted, no hand towel racks.