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Richmond American Homes

Richmond American Homes Reviews in Jacksonville St. Augustine, FL

What Jacksonville St. Augustine Homeowners Have to Say About Richmond American Homes.

Read all 126 verified reviews from homeowners that built a new home with Richmond American Homes in the Jacksonville St. Augustine area. Jacksonville St. Augustine homeowners have rated Richmond American Homes an average 3.9 stars for the quality of their new homes and their commitment to customer service. You can read all of Richmond American Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Richmond American Homes

has 3.9 out of 5 stars in Jacksonville-St. Augustine Area

126 Reviews in Jacksonville-St. Augustine Area

Star Rating Breakdown

5 ★ 68

4 ★ 16

3 ★ 16

2 ★ 13

1 ★ 13

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.8

Value 3.9

Responsiveness 3.8

Richmond American Homes in Jacksonville-St. Augustine Area

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Customer Reviews

Worst Experience with Richmond

  • Anonymous
  • Verified HomeBuyer
  • December 05, 2023
  • Yulee, FL

Not only were there delays along the way, the whole process was extremely unprofessional. Our inspector found two leaks prior to closing and they were less than accommodating. The first walk through was put on us as homeowners to point out deficiencies (which 30 days after closing 90% of the list has not even been discussed). Upon moving in we noticed a THIRD leak which was blamed on everything else and it took 3 plumbers to come in to identify and remedy the problem. Sewage came INTO our house from the toilet they left unattached AND we found roofing screws in our drain. Warranty said they ...

Richmond American Homes responded:
Hi there, I'm sorry to hear that. I'd be happy to convey your feedback to our team. If you could please email jeff.jenkins@mdch.com and provide your name, contact information and the address of the home, I'd be happy to reach out on your behalf.

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1