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Richmond American Homes Reviews in Lakeland Winter Haven, FL

What Lakeland Winter Haven Homeowners Have to Say About Richmond American Homes.

Read all 52 verified reviews from homeowners that built a new home with Richmond American Homes in the Lakeland Winter Haven area. Lakeland Winter Haven homeowners have rated Richmond American Homes an average 3.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Richmond American Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Richmond American Homes

has 3.7 out of 5 stars in Lakeland-Winter Haven Area

52 Reviews in Lakeland-Winter Haven Area

Ratings by Category

Overall 3.7

Quality 3.7

Trustworthiness 3.7

Value 4

Responsiveness 3.5

Richmond American Homes in Lakeland-Winter Haven Area

View Homes

Customer Reviews

Was great

  • Ingrid Milagros B.
  • Verified HomeBuyer
  • March 26, 2025
  • Haines City, FL

Good overall, just underwriting conditions was exaggerated. I will recommend the company.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Recent Home Purchase

  • Brian Peter F.
  • Verified HomeBuyer
  • January 29, 2025
  • Haines City, FL

We recently purchased a home from Richmond American Homes. The process went very smoothly from first contact with Anthony for home tours to closing. Anthony was(is) very friendly, knowledgeable and supportive throughout the entire process. Our home is everything we wanted it to be with the exception that it did not come with gutters and downspouts, which we have since had installed. The quality and workmanship of the home is above the entry level home, and we toured several from many home builders. We are very pleased with it, and highly recommend you include Richmond is your home ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great guidance throughout the process

  • Eduarda N.
  • Verified HomeBuyer
  • December 07, 2024
  • Haines City, FL

Trustworthiness, security, availability, following through the whole process and the completion!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great RV home for us.

  • David Randel P.
  • Verified HomeBuyer
  • November 30, 2024
  • Eagle Lake, FL

The home is beautiful and Richmond American delivers a quality product.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Good value for the money.

  • Francy D.
  • Verified HomeBuyer
  • November 29, 2024
  • Haines City, FL

Richmond offer more than the other Builders, i am really happy with my purchase.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Best Team

  • I and L Investments Vacations L.
  • Verified HomeBuyer
  • November 07, 2024
  • Eagle Lake, FL

Great process, very smooth. Always communicating at every step of the way. Claudia, Chezca and Esteban are a professional team dedicated to make you feel like family.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Team was great!

  • Josh C.
  • Verified HomeBuyer
  • September 26, 2024
  • Lake Alfred, FL

Sara, Mary, and Dave were all terrific to work with and took care of us getting what we wanted in the house. Great home for the value compared to other builders in the area.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Good

  • Patrick C.
  • Verified HomeBuyer
  • September 19, 2024
  • Haines City, FL

It’s was a Great experience

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

THE BEST EXPERIENCE

  • David R.
  • Verified HomeBuyer
  • September 09, 2024
  • Haines City, FL

Troy, Donahoe, Eyra, Jamil, Melissa, all of them are the best

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Exceptional service!

  • Joanivette Negron C.
  • Verified HomeBuyer
  • September 07, 2024
  • Haines City, FL

Gene and Brian were so welcoming and able to answer all our questions and address the concerns that arose. They were available when needed and willing to help any way possible. They made this decision a no brainer, we are so thankful to them.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Azure Model Dream Home

  • Joseph Ross Shaffer, I.
  • Verified HomeBuyer
  • September 03, 2024
  • Eagle Lake, FL

We bought a Richmond American model in Florida. We picked the Azure model. My wife and I love it. Our rep Rosemary was wonderful and helped us immensely in picking and buying our home. We have lived in it just over a month and have n o complaints. We stop and look around almost daily and cannot believe we are actually living in such a nice home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesome

  • Waldemal V.
  • Verified HomeBuyer
  • August 23, 2024
  • Winter Haven, FL

Awesome couldn’t be better process was great and smooth

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Bought spec home in Florida

  • Glenn James G.
  • Verified HomeBuyer
  • August 05, 2024
  • Winter Haven, FL

I purchased a spec home that was finished 3 months prior to my purchase. There were some small craftsmanship issues but these were taken care of immediately. The team was excellent and a pleasure to work with.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

THE LITTLE ENGINE THAT COULD

  • Florencio G.
  • Verified HomeBuyer
  • August 03, 2024
  • Lake Wales, FL

Our experience was extremely happy. Rosemary and Marcos, as well as Eric were literally holding our hands as we walked through a rather difficult sell/buy situation. The underwriting staff were courteous and quite professional. I thank and bless them all. THIS is the way to sell a home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

the builder was very thorough

  • David Alejandro Castro W.
  • Verified HomeBuyer
  • July 29, 2024
  • Lake Alfred, FL

Very great service was given by the builder realtor

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Mrs Andy

  • Josnel A.
  • Verified HomeBuyer
  • July 28, 2024
  • Haines City, FL

People who want to buy a house I advise you to choose Richmond American homes. Good builder (Mr Brian ) good seller ( Mr Anthony) and good prices

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Trust The Process

  • Adrian Alfred R.
  • Verified HomeBuyer
  • May 30, 2024
  • Winter Haven, FL

The initial process was a bit confusing, but as we moved forward, we understood the process and allowed it to run its course, and we are grateful and thankful that we did, because the home is everything my wife and I ever wanted in a home, and we are so overwhelmed with joy and happiness that it's crazy! The home is extremely beautiful, and we have no faults or complaints about anything pertaining to the builders or what they promise to deliver. They were always present, available, and knowledgeable whenever we had questions or concerns. Richmond American Homes, quality and designs are second ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Natcha

  • Natcha Marie F.
  • Verified HomeBuyer
  • May 02, 2024
  • Lake Wales, FL

It was a pleasant experience. As soon as I was shown the home I knew right away it was where my future led me. Everything was done in a timely manner, correctly and I was well informed of every single step. I do not regret having had ran into so many beautiful people wanting to help and accomplish the goal my home. Thank you to everyone many blessings.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great place Great staff I was treated very w...

  • Michael D.
  • Verified HomeBuyer
  • May 01, 2024
  • Lake Hamilton, FL

Great value Great people Everything was great. I felt at home right away. Jeneen has been wonderful with the whole process. Andy is very attentive to our needs. I recommend that anyone looking for a home should check out Richmond American Homes

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

It was a wonderful experience

  • Balkarran H.
  • Verified HomeBuyer
  • March 13, 2024
  • Lake Wales, FL

It was a great experience, new home buyers should take the opportunity because they're new home with lots of space and comfortable for your family and a safe and good environment.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Anell

  • Anell P.
  • Verified HomeBuyer
  • January 02, 2024
  • Haines City, FL

It’s been a great experience working with Ryan on purchasing our house,he was very knowledgeable and always helpful

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience

  • Mona Sherell A.
  • Verified HomeBuyer
  • January 16, 2025
  • Lake Wales, FL

All of the people that I came in contact with were great. Briana was there every step of the way. Rosemary also was a great assistance to me after I moved in. Gabriel also ensured that everything was taken care of from the walk thru. I highly recommend Richmond American for the quality of their homes and customer service.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

awesome

  • Maylin Garcia B.
  • Verified HomeBuyer
  • November 06, 2024
  • Haines City, FL

the process was pretty fast and i’m great full for all the help they provided

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Happy Relocater!

  • Paul T.
  • Verified HomeBuyer
  • November 04, 2024
  • Haines City, FL

I just relocated from Chicago, by myself… and the Richmond Homes team made it so much easier with awesome service and attention to detail. Janeen was the first Richmond Sales Agent and she is frickn AWESOME!! She made a very tough and difficult part of my life very simple and supported!

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

Appliances need improvement

  • Isaac P.
  • Verified HomeBuyer
  • December 13, 2024
  • Lake Wales, FL

Shop extensively. View neighborhood & neighbors carefully.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4