Skip main navigation

Richmond American Homes Reviews in Orlando, FL

What Orlando Homeowners Have to Say About Richmond American Homes.

Read all 52 verified reviews from homeowners that built a new home with Richmond American Homes in the Orlando area. Orlando homeowners have rated Richmond American Homes an average 3.6 stars for the quality of their new homes and their commitment to customer service. You can read all of Richmond American Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Richmond American Homes

has 3.6 out of 5 stars in Orlando Area

52 Reviews in Orlando Area

Ratings by Category

Overall 3.6

Quality 3.4

Trustworthiness 3.2

Value 3.5

Responsiveness 3.1

Richmond American Homes in Orlando Area

View Homes

Customer Reviews

DO NOT BUY FROM THIS BUILDER, YOU’VE BEEN WARNED.

  • Sergio Bruno Polito La G.
  • Verified HomeBuyer
  • January 02, 2024
  • Saint Cloud, FL

Listing out all the issues and horrible customer service we experienced would do nothing for anyone. So, save yourself the time and heartache and DO NOT BUY A RICHMOND AMERICAN HOME. Take your hard earned money and spend it somewhere else. All the reviews are true. Horrible craftsmanship, quality is cheap and customer services (after they take your money) is less than stellar. You've been warned. DON'T DO IT!

Richmond American Homes responded:
Hi Sergio, I'm sorry that this has been a frustrating experience. If you are in need of assistance, please email Jeff.Jenkins@mdch.com and I can convey your concerns to our team.

Total Score 1


Quality 1

Trustworthiness 1

Value 3

Responsiveness 1

Worst Experience Ever

  • Eddie P.
  • Verified HomeBuyer
  • November 01, 2024
  • Kissimmee, FL

Since starting the process with Richmond American homes it has been a nightmare. The only good person i meet was the Sales agent, everyone after him has been horrible. I have been living in my home a month and I still cant get the company to fix all the all the problem I have in. these are problem that have been mentioned since I did my initial walkthrough of the home. If I could get out of my loan and go find another builder I will do it in a heartbeat. Since I signed the final paperwork i have been treated as if I don't exist at all. Now I have to figure out on my own hope to fix the ...

Richmond American Homes responded:
I’m sorry you feel this way about your experience. If you need any help, please don’t hesitate to reach out to me: jeff.jenkins@mdch.com.

Total Score 1


Quality 1

Trustworthiness 1

Value 1

Responsiveness 1