Richmond American Homes Reviews in Orlando, FL

My case went from first lot flooded and they did not tell me anything at all when I noticed i had to request a lot change they have very bad communication for the closing the house has a lot of details to be fixed thru warranty request and still yet had not contact me after the superintendent told me he would take care of it he later backup and ask for a warranty request lack of compromise just wont recommend them at all really let them be your last option

They will over promise and under deliver. Everything was a quick fix during the walk around but they waited a month after closing and my consistent follow up to start making repairs that were supposed to be done prior to closing and then postponed by the builder to the week after closing. To name a few: -water hoses in the washer are cross connected -unable to use a broken tub for a month now and builder is MIA. -they show you better quality appliances and then go with the cheapest. -a door doesn't latch - ceiling was not properly painted -floor has stains -house wasn't cleaned. AC filter was not replaced as promised. -Appliances has dents, and scratches, same with sliding doors. Windows stained with glue or paint. The lack of care is obvious. For a better experience have them get any work done PRIOR to closing. I'm disappointed with the experience don't recommend this builder. ... More

Listing out all the issues and horrible customer service we experienced would do nothing for anyone. So, save yourself the time and heartache and DO NOT BUY A RICHMOND AMERICAN HOME. Take your hard earned money and spend it somewhere else. All the reviews are true. Horrible craftsmanship, quality is cheap and customer services (after they take your money) is less than stellar. You've been warned. DON'T DO IT!