Richmond American Homes Reviews in Washington, VA

What Washington Homeowners Have to Say About Richmond American Homes.

Read all 76 verified reviews from homeowners that built a new home with Richmond American Homes in the Washington area. Washington homeowners have rated Richmond American Homes an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Richmond American Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Richmond American Homes

has 3.8 out of 5 stars in Washington Area

76 Reviews in Washington Area

Star Rating Breakdown

Ratings by Category

Overall 3.8

Quality 3.5

Trustworthiness 3.8

Value 3.7

Responsiveness 3.3

Richmond American Homes in Washington Area

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Customer Reviews

Construction Mgr would not answer calls or texts. Would ask where I’d like certain items placed and he had it put where he wanted it to go. Sales person did not know his product and provide a lot of bad info. Failed to provide accurate info. Total disapp.

William W.
Verified HomeBuyer
December 05, 2023
King George, VA

Don’t believe a word they tell you. Had many issues from sales person all the way up the management ladder. Upper management was not in anyway helpful. This builder does just what they want and don’t care about your needs.

Richmond American Homes responded:
Hi William, I'm sorry to hear that. If you could please email jeff.jenkins@mdch.com, I'd be happy to convey your concerns to members of our team.

Total Score 1

Quality 2

Trustworthiness 1

Value 2

Responsiveness 1

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