Skip main navigation

Richmond American Homes Reviews in Las Vegas, NV

What Las Vegas Homeowners Have to Say About Richmond American Homes.

Read all 147 verified reviews from homeowners that built a new home with Richmond American Homes in the Las Vegas area. Las Vegas homeowners have rated Richmond American Homes an average 4 stars for the quality of their new homes and their commitment to customer service. You can read all of Richmond American Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Richmond American Homes

has 4 out of 5 stars in Las Vegas Area

147 Reviews in Las Vegas Area

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 3.9

Value 4

Responsiveness 3.7

Richmond American Homes in Las Vegas Area

View Homes

Customer Reviews

Esperanda Review

  • Desmond Arnez C.
  • Verified HomeBuyer
  • August 26, 2024
  • Henderson, NV

It was a great experience from start to finish, we had a great team helping us and Bill was awesome.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Osprey Ridge @ Summerlin

  • Yijiang-Jason W.
  • Verified HomeBuyer
  • August 22, 2024
  • Las Vegas, NV

Excellent home, loving it everyday!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Overall I am more than Satified

  • John Vincent W.
  • Verified HomeBuyer
  • July 05, 2024
  • Las Vegas, NV

Great job. Im very satisfied.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Learn the excellent experience in Las Vegas building industry.

  • Quoc T T.
  • Verified HomeBuyer
  • May 23, 2024
  • Las Vegas, NV

Location is nice to new comer. All the things you want in a brand new house, the designer already put in it. The size of house fits into the lot size perfectly. Buy a brand new house is lots better than the old ones. Don't worry every thing is covered under the warranty. Interior colors are well chosen. After closing service is looked after very very good by the Richmond American homes workers as Jon, Angel and Raul. They are proud of their job so as me happy to deal with them. Eager to see your guys in August.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Bob

  • Robert Gary W.
  • Verified HomeBuyer
  • January 03, 2024
  • Henderson, NV

Overall- Good experience. Sales man Greg was great as well as Tracey with the home gallery design center .

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great experience -fast and smooth, absolutely beautiful house and quality

  • Diana K.
  • Verified HomeBuyer
  • December 05, 2024
  • Las Vegas, NV

We had great experience from the step in the office to closing the deal for our beautiful house. Would like to thanks Brian for his high professionalism and expertise, best ever we received after checking so many communities and houses. The entire process was so smooth ,easy and in a very tamely manner ,highly recommending Richmond American Homes.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Mr

  • Emmanuel Babelah Y.
  • Verified HomeBuyer
  • November 01, 2024
  • Las Vegas, NV

From the sell agent , loan officer, the walk through guy, was such a great and easy experience. They took off the pressure of buying and made it enjoyable. If I had to do it again, I will still do it with Richmond American.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Michelle, Andrea, John (Superintendent)

  • Jenny Vee R.
  • Verified HomeBuyer
  • October 09, 2024
  • Las Vegas, NV

Great people. Make our transition easy and less stressful. They guide and help us make everything memorable.

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

Nice home

  • Ronald L Van D.
  • Verified HomeBuyer
  • August 18, 2024
  • Henderson, NV

Overall the buying experience was good. Never easy dealing with lenders. Richmond staff were great and the warranty group is doing better then expected based off the last new construction home I bought. John of the warranty staff is a great asset for Richmond. Items to get corrected after move in is not surprising. When you mass produce hones QA is harder to do and things will need to be adjusted/corrected. But John makes it all happen without any problems. Overall we are happy with our new home.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Easy

  • Swanola C.
  • Verified HomeBuyer
  • August 09, 2024
  • Las Vegas, NV

Easy and knowledgeable employees that know there products.

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 5

It could not have been any easier!

  • Phillip G. K.
  • Verified HomeBuyer
  • August 09, 2024
  • Las Vegas, NV

Everything was easy from the first minute we met Michelle. It started with a virtual walk-through and we did not have to visit any physical address - not even after the closing was complete. We just had to attend the one home inspection before final closing and every item was addressed within the week. I also recently met with Andrea for the one month follow up visit and she promptly attended to two issues we discovered after move-in. Overall it has been a great experience and we can't wait to begin our retirement in our beautiful new home.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

RA Home

  • Julieta S.
  • Verified HomeBuyer
  • August 04, 2024
  • Henderson, NV

If you are looking for quality, RA homes are highly recommended!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

LESS PEOPLE

  • Ruben M H.
  • Verified HomeBuyer
  • August 02, 2024
  • Mesquite, NV

Overall my wife and I are better living here in Mesquite Nv, than Las Vegas Nevada

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

"Positive Home-Buying Experience with Exceptional Support from Henry at Richmond"

  • Geraldine Gonzales B.
  • Verified HomeBuyer
  • August 01, 2024
  • Las Vegas, NV

I recently purchased a home with Richmond, and overall, my experience was good. I would like to specifically highlight Henry, who was exceptional throughout the process. His professionalism, attentiveness, and dedication made a significant difference. Dealing with underwriters is often a challenging part of the home-buying process, but I found it to be relatively manageable. Henry was always there to guide me and answer any questions, ensuring that everything went smoothly. In conclusion, my home-buying experience with Richmond was positive, thanks in large part to Henry's outstanding ...

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Love my new home.

  • Dale Lee M.
  • Verified HomeBuyer
  • July 28, 2024
  • Pahrump, NV

What a Great home buying experience. Everyone was absolutely wonderful. The sells team (Sammy) The home loan team (Taylor and Jenna). I have owned 10 homes. This team gets things done and fast. There were a few negative reviews on line. I have had a couple of issues with a few items. But there's nothing to complain about. The items are appliances, the house is great. Thank you everyone. I love my new home.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

We are very happy with our Richmond American home

  • Christine F.
  • Verified HomeBuyer
  • July 15, 2024
  • Mesquite, NV

We moved in about 5 weeks ago. Rob was very helpful during the purchase. Carlos has been wonderful in addressing minor issues that need attention. He communicates very well and we are very appreciative of that. Cris has been great and helping us with our yard. We had a plant die in the front yard and it has already been replaced. Everyone has been very nice and our home is beautiful.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Ryan

  • David A.
  • Verified HomeBuyer
  • July 05, 2024
  • Las Vegas, NV

Ryan was very responsive during the buying process. Made the whole process easy and responded to all my questions.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Great customer service

  • James Scott M.
  • Verified HomeBuyer
  • December 12, 2024
  • Henderson, NV

I was in contact with Kiley he helped answer all my questions and give me all the proper info required to get through my home buying experience

Total Score 5


Quality 4

Trustworthiness 5

Value 3

Responsiveness 5

RICHMOND survey

  • Kahlil F.
  • Verified HomeBuyer
  • July 19, 2024
  • North Las Vegas, NV

So far everything has been great! Stacey our realtor was amazing! Hector has been great too. Although we are still waiting for things that the builders didn’t fix before we moved in.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 3

love the overall experience

  • Celine Weimi M.
  • Verified HomeBuyer
  • May 01, 2024
  • Las Vegas, NV

Richmond team works great throughout the process, everything is well taking care of and meet most of my expectation.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Great builder

  • Wuquan S.
  • Verified HomeBuyer
  • September 09, 2024
  • Las Vegas, NV

all are good but when we reported water leaks of all the bathroom sinks we expected someone to urgently come and fix it. Then next day a lady came and said they don't cover the leaking problem, said it is regular for leaking because the house is new. We are very confused and didn't believe that new house should have this leaking problem as regular. The houses we purchased from other builders don't have such a "regular" leaking problem. The lady left without doing anything to stop the leaking.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 1

BOUGHT A NEW HOUSE

  • Robert Joseph Castillo G.
  • Verified HomeBuyer
  • August 04, 2024
  • North Las Vegas, NV

Got a good deal on builder closeout. there were some issues but nothing major.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

House is nice, sales representative for our house is great

  • Wenao X.
  • Verified HomeBuyer
  • March 06, 2024
  • Las Vegas, NV

Experience is good,, house is nice

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Beautiful Homes

  • Sergio M.
  • Verified HomeBuyer
  • April 10, 2024
  • Las Vegas, NV

Overall pretty happy with the home. Found alot of little details that will need to be addressed for warranty

Total Score 5


Quality 2

Trustworthiness 5

Value 4

Responsiveness 4

Brand new house, but the cleaning wasn't that great.

  • Emily H.N. M.
  • Verified HomeBuyer
  • May 10, 2024
  • North Las Vegas, NV

The house is very nice, beautiful design, interior, and exterior. However, I wish they clean inside more throughly. There are area were not throughly clean, scratches, stains from working on the house, and scratch on the appliances. When the buyer wants to buy, we expect the brand new place spotless.

Richmond American Homes responded:
Thank you for your feedback. We will share this information with our team to help refine our process in the future.

Total Score 5


Quality 3

Trustworthiness 4

Value 4

Responsiveness 1