Richmond American Homes Reviews in Las Vegas, NV

What a Great home buying experience. Everyone was absolutely wonderful. The sells team (Sammy) The home loan team (Taylor and Jenna). I have owned 10 homes. This team gets things done and fast. There were a few negative reviews on line. I have had a couple of issues with a few items. But there's nothing to complain about. The items are appliances, the house is great. Thank you everyone. I love my new home.

So far everything has been great! Stacey our realtor was amazing! Hector has been great too. Although we are still waiting for things that the builders didn’t fix before we moved in.

We moved in about 5 weeks ago. Rob was very helpful during the purchase. Carlos has been wonderful in addressing minor issues that need attention. He communicates very well and we are very appreciative of that. Cris has been great and helping us with our yard. We had a plant die in the front yard and it has already been replaced. Everyone has been very nice and our home is beautiful.

Great job. Im very satisfied.

Ryan was very responsive during the buying process. Made the whole process easy and responded to all my questions.

Location is nice to new comer. All the things you want in a brand new house, the designer already put in it. The size of house fits into the lot size perfectly. Buy a brand new house is lots better than the old ones. Don't worry every thing is covered under the warranty. Interior colors are well chosen. After closing service is looked after very very good by the Richmond American homes workers as Jon, Angel and Raul. They are proud of their job so as me happy to deal with them. Eager to see your guys in August.

Richmond team works great throughout the process, everything is well taking care of and meet most of my expectation.

Experience is good,, house is nice

Overall- Good experience. Sales man Greg was great as well as Tracey with the home gallery design center .

The house is very nice, beautiful design, interior, and exterior. However, I wish they clean inside more throughly. There are area were not throughly clean, scratches, stains from working on the house, and scratch on the appliances. When the buyer wants to buy, we expect the brand new place spotless.

Overall pretty happy with the home. Found alot of little details that will need to be addressed for warranty

Viewing the home was a good experience before we closed but when it came time to do the walk throughs and reporting issues there is no urgency or even fixing all the issues in a timely manner even after filling out a request on the portal.

I have previously bought under a different builder and any issues with the property was addressed timely but this builder Richmond American do not address any issues at all. I am missing items that was promised and I cannot get them to respond timely.

The home buying process was so fast it felt like it was being rushed but everyone did their parts and it’s a blessing. No email gets unseen and no phone call goes unattended.

Richmond American has great incentives right now. It was a super tight time line to close on a move-in ready home. Using their in-house lender was challenging, but it all worked out in the end. We got a modern, energy efficient home in a great neighborhood. What more can you ask for?

From the sales team to the warranty claims department (after my purchase), I have been blessed with good people. Thank you.

Tanner was amazing to work with. He answered all my questions . Only problem I had was with the builder inspector.

Your sales representative - Erika was very nice and helpful, if not because of her inputs, we would not have been purchasing this house.

It was great working with Henry, he has been accommodating. I believer the in-house lenders need to work in their communication as well as tone towards their customers.

We have had a few things pop up since we moved in. Sometimes Jennifer is responsive quickly, other times not. I’m assuming she’s busy. The paint on the floor is frustrating. Was told that it’s water based, by Angel, and should just come right up. It takes elbow grease to get it off. Otherwise we are pretty happy here.

The American Home that I bought is beautiful and I love it of course the model had all the nice things in it. One of my pet pees is the master bathroom has no linen closet one linen closet in a three bed room house. The dish washer was not working their was a lot of blame to go around the GE to the builder no one was responsible two weeks later no dish washer it was the builder crew who did not hook it up also GE came out and they could not see what the problem was and it's there product.

I understand timing is everything. I was tired of living in a tiny apartment after I retired from the military. Why is it so hard to find an affordable house. Oh well, like the title implies, a good home at a tough time. There are areas of the house you can tell were rushed, the bath tub was scratched when it was installed, the frame doesn't line up near the entrance door, the ceiling was sagging in the master bedroom. You guys sold a $300 thousand dollar house for half a million dollars, at least you could have taken your time. Could have at least astro-turfed the backyard so it keeps the HOA off our backs. Stuffs expensive right now and needing to put in blinds, fans and a backyard takes a tole on any bank account. Anyway, I still love having a house and the energy efficiency is noticeable in the early summer months. ... More

Quality. Good craftsmanship. The Builder team very polite and professional.

The builder did a good job on the essentials of the home, however they did not give attention to detail to a myriad of issues that are not covered by the 1-year warranty.

We love the floor plan. They were flexible with our requirements for closing. Has taken a couple of months to resolve all the build issues. None were overly major, but a lot of small things add up. There was also a disclosure issue surround the totally unnecessary HOA, whose existence and terms were not provided until after we closed.