Richmond American Homes Reviews in Las Vegas, NV

One of the 1st to buy and last to move in because they failed to preplan and see that the pole in my lot needed to be moved, took 2 yrs for me to move in and because it was rushed there have been all sorts of issues with the house. It's no wonder there have been several Class Action Lawsuits brought against them!

Homes that are cheaply built, customer service thats deplorable, questionable ethics, company as a whole operating in “the grey”. Hire a third party inspector BEFORE purchasing! We were expierencing so many issues that we had to bring in a professional to hep us navigate the myrid nof issues. After receiving a 37 page inspection report on our “newly built” home here are some of the larger issues we are having witht he home that directly effect the value of our investment. 1. Primary Attic: sections of roof sheathing were installed without the radiant barrier (the attic should be fully radiant insulated). 2. Roof & Roof Overhangs: Roofing tiles are falling off and there are several damages to the roof that will ultimately compromise the structure of our house over time. 3. Garage: Slab in concrete is already presenting with cracks less than a month after closing. 4. Living Room Ceiling: The ceiling is presenting with waves less than a month after closing. 5. Front, Back, Interior Doors and Closet Doors: Split in casings, door hung unlevel, improperly closing. ALL doors need to be fixed. 6. Cabinetry: From the kitchen to the bathrooms, there are damages present. Drill holes. Looks as though they installed “reject” cabinets in our house. 7. Fire Suppression System: System is compromised due to poor installation. The sprinklers were not installed flush to the ceiling, dust and dirt accumulation will occur over the years. Trades people sent to home are bush-league! Unprofessional, and cause more damage when they attempt to fix something. For instance, the painters used acetone on our carpets and showers to remove paint overspray. Needless to say, carpets and showers are damaged beyond repair. The list goes on… it's been a huge time suck having to deal with the company to fix said issues through their Warranty Request process, which is absolutely frustrating. I wish we would have hired a home inspector from the get, before closing. Do yourself a favor and conduct your due diligence thoroughly! ... More

I would never buy from this company again. It’s so unfortunate with majority of the builders in Las Vegas hire out for teams to build all their homes, and these teams are so lazy and they’re rush to build these homes. The lending process is a joke they don’t communicate. Choose your own title company, the title company they choose, which is called Ticor Title is also a joke. Here’s my advice! Find your own agents don’t trust theirs! They work for the company and their best interest is the company! 1. Real estate agent 2. Loan agent 3. Home Inspector 4. Title company

By far this has been the worse experience ever. The entire loan process was ridiculous and overkill, the house was filthy dirty when i received it, my fridge is missing a filter, my garbage disposal wasnt working and i had to pay out of pocket to fix it. I had beer bottles left in my backyards and still had some tape left from the marked areas that needed fixing. Very dissatisfied and the only reason that I finished the pricess waa because of my situation I was in. Beautiful homes but that’s all.

Horrible from start to finish! Everything was wrong and communication was poor never will I ever buy or recommend a Richmond American home.

The sales agent is excellent, but unfortunately, the home is poorly built with numerous issues. Moreover, I discovered that the construction of the home did not adhere to building department codes. During the walkthrough, they may attempt to deceive you to cover their mistakes. So when the issue happens, they will not be responsible. I will be filing to the contractor board

work was done horrible repairs times are slow and everyone blaming everyone else the repair swere done poorly