Skip main navigation

Richmond American Homes Reviews

What Homeowners Have to Say About Richmond American Homes.

Richmond American Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.9 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Richmond American Homes 1762 homeowner reviews to learn why they are the right team to build your new home.

Richmond American Homes

has 3.9 out of 5 stars in All Areas

1762 Reviews in All Areas

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.8

Value 3.9

Responsiveness 3.6

Customer Reviews

Sales Representative

  • Edward Lewis I.
  • Verified HomeBuyer
  • August 02, 2024
  • Ruther Glen, VA

Keith is very well informed, supportive and positive to deal with!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

DO

  • Douglas Lee O.
  • Verified HomeBuyer
  • August 02, 2024
  • Middletown, VA

Communication was excellent. Quality of workmanship is very good.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Easy

  • Junior C.
  • Verified HomeBuyer
  • August 02, 2024
  • Aurora, CO

Very easy buying experience. Very fast!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience start to finish

  • Nathan Coldren C.
  • Verified HomeBuyer
  • August 01, 2024
  • Herriman, UT

Richmond took great care of us and really cared about the product they were selling. Any of the few issues were addressed quickly and eh house is really well built. Very happy with the home and the building process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesome

  • Sandy Jazmine L.
  • Verified HomeBuyer
  • August 01, 2024
  • Hesperia, CA

Best decision I made for my kids & myself, in love with our home, everything is breathtaking.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Buying process was very good

  • Carol Elizabeth L.
  • Verified HomeBuyer
  • August 01, 2024
  • Aurora, CO

Richmond staff were professional, helpful and courteous

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience

  • Christina Marie A.
  • Verified HomeBuyer
  • August 01, 2024
  • Casa Grande, AZ

Tanner and Jennifer were wonderful to work with! Made the process an easy one!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

the builder was very thorough

  • David Alejandro Castro W.
  • Verified HomeBuyer
  • July 29, 2024
  • Lake Alfred, FL

Very great service was given by the builder realtor

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Mrs Andy

  • Josnel A.
  • Verified HomeBuyer
  • July 28, 2024
  • Haines City, FL

People who want to buy a house I advise you to choose Richmond American homes. Good builder (Mr Brian ) good seller ( Mr Anthony) and good prices

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent.!!!

  • Juan Carlos O.
  • Verified HomeBuyer
  • July 28, 2024
  • Locust Grove, VA

Hi my name is Juan, Very happy and exited with my new home built by Richmond American home.! The quality and workmanship it’s exceptional and highly recommend to look into this projects for new home buyers. The salesman was very helpful and clear on providing and requesting info and documentation. Overall they got a great teamwork on the new home development, bravo Richmond American home .!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Proactive staff and effective online portal

  • Sridhar Reddy A.
  • Verified HomeBuyer
  • July 27, 2024
  • Queen Creek, AZ

The whole home purchase and lending process was smooth & quick.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Richmond Americans Home offers great incentives and excellent services

  • Kelly S.
  • Verified HomeBuyer
  • July 27, 2024
  • North Las Vegas, NV

Richmont American offers great home buying incentives for first time or second time home buyers. We were only eligible for the second home and originally planned to buy an old house from 1997, but the interest rate was as high as 8.125%, which deterred us. Then my agent told me that we might be able to get a good deal on a loan to buy a new home with Richmont American, so we focused on their new building in North Las Vegas and managed to be very happy with our favorite single-family home with buy down interest rate of less than 6.5%. Their sale person Eric, loan officer Brian and loan ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Sales Representative!

  • Kevin B C.
  • Verified HomeBuyer
  • July 26, 2024
  • Locust Grove, VA

Steve the sales representative was very helpful.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent experience

  • Herminio Serna S.
  • Verified HomeBuyer
  • July 25, 2024
  • North Las Vegas, NV

The sales gril take my calls and answers my questions all the time and provide all the help I need

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great home buying experience with Richmond

  • Kerrie G.
  • Verified HomeBuyer
  • July 25, 2024
  • Red Rock, AZ

The staff was always available and very supportive and helpful.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great!

  • Jean Pearl Genetializa B.
  • Verified HomeBuyer
  • July 20, 2024
  • Las Vegas, NV

Our experience in richmond american is great! As a first time home buyers they provided us great time, options and informations that we needed in buying a house. The salesman that assisted us was HENRY, he is one of the best, he is so accommodating and welcoming. So willing to answers all our concerns and inquiries, assisted us all through out the process. The builder was nice and walk us through the house orientation and made few corrections only. Over all experience was great. We love our house we love everything in it! Thank you richmond!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very good iand very helpful

  • Yousry Fayez Ibrahim H E.
  • Verified HomeBuyer
  • July 19, 2024
  • Victorville, CA

Very good and very helpful

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great value and overall experience

  • Anonymous
  • Verified HomeBuyer
  • July 17, 2024
  • Star, ID

We purchased this move in ready home as part of a 1031 exchange. From the sales person, superintendent, and warranty contact they all did an exceptional job in communicating and exceeding expectations. They did a great job in inspecting and correcting any workmanship that had to be touched up.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Wonderful experience overall!

  • Kathryn K.
  • Verified HomeBuyer
  • July 14, 2024
  • Star, ID

I had a great experience from the moment I contacted Richmond American Homes, to the tour of homes, and the buying process. Sharolynn was exceptional and we were extremely impressed by her! We used their mortgage lender which was frustrating at times with the back and forth of information that had to be sent multiple times, but it wasn't a deal breaker. Love the craftsmanship of the home. When we did the walk through they were very thorough which I appreciated. Thank you!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Value

  • Antonio B.
  • Verified HomeBuyer
  • July 13, 2024
  • North Las Vegas, NV

It’s been a pleasure buying my second Richmond home, my first Richmond home is in Ontario California. The quality is there and craftsmanship is there. The first home was a little bit of a challenge in the financial part of the transaction, but the second was a lot smoother. If I could have changed a few things it would be an upgrade on the paint and carpet. Everything else is exactly what it should be and more . Very pleased with our choice in our purchase.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Taylor & Tyler

  • Taylor N McAfee and Tyler D M.
  • Verified HomeBuyer
  • July 13, 2024
  • Ruther Glen, VA

We are absolutely obsessed with our new home. our sales agent was Jim & he was the best. Couldn’t have asked for a better experience for our first time building a house!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Solid home and very helpful crew for any questions or concerns

  • Christopher A.
  • Verified HomeBuyer
  • July 13, 2024
  • Orange Park, FL

From the beginning to the end, the process was very smooth, even with any unseen obstacles the closing team was on top of it and house is built with minimal issues, any issues that was pointed out the superintendent fixed quickly or stayed on top of until resolved. Also the sales team was very welcoming and knowledgeable with quick response to any questions or concerns.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Brian

  • Brian R.
  • Verified HomeBuyer
  • July 12, 2024
  • Arvada, CO

Our experience with Mike our sales person and the warranty dept at 30 days has been spectacular. We closed with no opening issues and at our 30 day we had 3 very minor issues that were closed out in 7 days. Amazing!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very impressed with Richmond American Home

  • May Tamayo V.
  • Verified HomeBuyer
  • July 12, 2024
  • Las Vegas, NV

From the start I had a exceptional service from my Sales Rep and fell in love with the design of Richmond American home. The entire team has been helpful and made the whole experience very pleasant.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Holly & Dustin are great!!

  • Elaine J W.
  • Verified HomeBuyer
  • July 08, 2024
  • Thornton, CO

The sales rep, Holly, was very friendly, always available, if she didn't have the answer she would call me back quickly with whatever I needed to know. The building supervisor, Dustin, was great. Called me every Friday with updates, answered all my questions and is a super friendly and nice guy who knows the business.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5