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Richmond American Homes Reviews

What Homeowners Have to Say About Richmond American Homes.

Richmond American Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Richmond American Homes 1257 homeowner reviews to learn why they are the right team to build your new home.

Richmond American Homes

has 3.7 out of 5 stars in All Areas

1257 Reviews in All Areas

Ratings by Category

Overall 3.7

Quality 3.6

Trustworthiness 3.6

Value 3.8

Responsiveness 3.4

Customer Reviews

Great Experience in Home Buying

  • Robert P E.
  • Verified HomeBuyer
  • October 09, 2024
  • Surprise, AZ

Enjoyed our buying process once we found our Lot and home model. Satisfied with the whole process.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience with Richmond

  • Scott S.
  • Verified HomeBuyer
  • October 02, 2024
  • Castle Rock, CO

On time with dates. Quality finished product. Walk through with Chris was GREAT and everything done as promised!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

The walk through with the builder was outstanding. He really shared the details with me and was very knowledgable. He marked up any problems that stood out and addressed those problems. The paperwork was thorough and organized. He shared his private numbe

  • Christopher R. P.
  • Verified HomeBuyer
  • October 02, 2024
  • Aurora, CO

We had a positive experience on the sales and builder side. Lauren and Mike were professional and responsive. The biggest challenge was working with the loan officer. Lauren went above and beyond answering all of our questions and collaborating well with our realtor. Mike, the superintendent, was awesome. I can tell he takes pride in his work and he is personable. After closing he attended to the little things that needed attention. We feel like we got a great deal on this house and love the fact that the basement is finished.

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

Overall, good.

  • She Young P.
  • Verified HomeBuyer
  • September 17, 2024
  • Beaumont, CA

Overall, I am satisfied, but there are still some repair jobs pending or with no response yet. I need these fixed or replaced before moving.

Richmond American Homes responded:
Thank you for taking the time to leave a review. If there are outstanding issues that need to be addressed, please reach out to me at jeff.jenkins@mdch.com.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

A Place to Call Home

  • Lisa Marie K.
  • Verified HomeBuyer
  • September 16, 2024
  • Las Vegas, NV

This overall experience has been great. The people that work for Richmond homes are outstanding. My experience with Beth was just great. She even remembers my mom and me from months ago looking at houses. They have been very flexible for everything. Even after purchasing the home, Dorian was great to do the 30 day walk through in which he took every concern with care that needed to be fixed. Thank you Richmond for welcoming me to Vegas that I can now call my forever home!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Excelent

  • Jocelyn Iribe R.
  • Verified HomeBuyer
  • September 14, 2024
  • Tucson, AZ

Alwasy available for any questions. Excellent team.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Engineer

  • Anthony M.
  • Verified HomeBuyer
  • September 14, 2024
  • Aurora, CO

They had a home that fit me wonderfully and were knowledgeable about the building and buying process. They helped me every step of the way. And, when I found little problems here or there weeks/months after purchase, the superintendent, Mick, was still willing to come over to fix them. They've been great!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

New home looks older…mismatched paint outside

  • Charles Richard Cosper J.
  • Verified HomeBuyer
  • September 08, 2024
  • Stockton, CA

Upstair sub floor squeaks, wall fixtures not square with floor or wall, plaster on carpet, paint on flooring, sliding door screen won’t stay on track, front door frame screws visible, some aspects not fully explained, garbage disposal switch inside de cabinet under sink, cheap appliances, garage GFI keeps tripping, stick ventilation not explained fully…etc

Richmond American Homes responded:
Thank you for taking the time to leave a review. If there are outstanding issues that need to be addressed, please reach out to me at jeff.jenkins@mdch.com.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Sales Agent Mike

  • Gary Ladd R.
  • Verified HomeBuyer
  • September 05, 2024
  • Mountain Green, UT

Mike is an outstanding sales agent. He worked very closely with us as we went through the process of buying our home. I would work with him anytime.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Nicely designed home

  • Chira Calisa B.
  • Verified HomeBuyer
  • September 01, 2024
  • Roseville, CA

It was a great experience overall working with you, we love our new home !

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Esperanda Review

  • Desmond Arnez C.
  • Verified HomeBuyer
  • August 26, 2024
  • Henderson, NV

It was a great experience from start to finish, we had a great team helping us and Bill was awesome.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Sales rep and superintendent are awesome

  • Kimberley Jean P.
  • Verified HomeBuyer
  • August 25, 2024
  • Littleton, CO

Overall experience was and is going very good. Thanks

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Osprey Ridge @ Summerlin

  • Yijiang-Jason W.
  • Verified HomeBuyer
  • August 22, 2024
  • Las Vegas, NV

Excellent home, loving it everyday!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great New home

  • Stacy Renee V.
  • Verified HomeBuyer
  • August 10, 2024
  • Middletown, VA

I purchased a Coral model from Richmond American homes. Megan -Sales team was amazing! She was so helpful and made my home buying experience easy. I am happy with my new home. I love the layout, the quality of the home, and the neighborhood. I would recommend RAH to others.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Great customer service

  • Beza Asrat T.
  • Verified HomeBuyer
  • August 09, 2024
  • Lathrop, CA

I recently bought my first home with Richmond American. Buying a house is not easy task but the whole process was smooth with Richmond American. I was happy with their service. Thank you Richmond American!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great vacation home!

  • Brenda Rose C.
  • Verified HomeBuyer
  • August 01, 2024
  • Maricopa, AZ

The final Walkthrough was through explaining every detail.The Communication with me through the whole new build was right on. Whole experience was GREAT!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Ba

  • Ba H.
  • Verified HomeBuyer
  • July 20, 2024
  • Saint Augustine, FL

Ba .the home so great.i like it

Total Score 5


Quality 5

Trustworthiness 4

Value 5

Responsiveness 5

Dream Home

  • Antonio Ramon P.
  • Verified HomeBuyer
  • July 12, 2024
  • Commerce City, CO

My fiancee and I found a Hemmingway model that was already built and immediately fell in love with the floor plan although we didn't fall in love with the already built house in a different development. Then we got lucky to find the floor plan of our dream home for a brand new one! Beverly made the buying experience positive and great! She answered all of our questions along the way as well as after the purchase and she was still there for anything we needed and even responded on her days off before and after the sale. Our construction managers Nicole and Emily answered all of our ...

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great overall experience

  • Philip S D.
  • Verified HomeBuyer
  • July 08, 2024
  • Bonney Lake, WA

Great working with the team and appreciate their responsiveness and care they've given us through this building process.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Overall I am more than Satified

  • John Vincent W.
  • Verified HomeBuyer
  • July 05, 2024
  • Las Vegas, NV

Great job. Im very satisfied.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

All contacts were excellent

  • Lawrence Earl C.
  • Verified HomeBuyer
  • July 01, 2024
  • Saratoga Springs, UT

Everyone involved in the transaction were courteous and professional

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great home buying experiance

  • Anonymous
  • Verified HomeBuyer
  • June 18, 2024
  • Elk Grove, CA

Everyone we worked with in Richmond American was very responsive and professional. They made our home purchase really easy.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

We had a great experience with the quick move in

  • JaDee H.
  • Verified HomeBuyer
  • June 14, 2024
  • Colorado Springs, CO

Chris was attentive and fixed the items we needed done before we moved in.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Good buy.

  • Janis Dilgren B.
  • Verified HomeBuyer
  • May 29, 2024
  • St Augustine, FL

Sale was smooth and accommodating. Good value for the dollar. Appearance and design are attractive. Inspections were on time and through. Follow up was punctual. The only major ongoing issue was silt in the water supply that created appliance operation problems that could have perhaps been cleared up much earlier in the installation with careful, timely flushing of the water supply before installation of appliances. Yard and rear ditch drainage issues (erosion) are an ongoing problem. These have been attended to but not remediated.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Beautiful Home

  • Anonymous
  • Verified HomeBuyer
  • May 29, 2024
  • Windsor, CO

It is a pleasure working with the sales representative and the construction superintendent! They are very knowledgeable, helpful and responsive! We love our beautiful home for sure!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

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