Richmond American Homes Reviews

Sooo happy with Richmond home from day one till close.

Excellent quality of materials! Staff are very helpful!

Josh has done an amazing job of helping up through minor issue with the home. He is extremely thorough and always available. His customer service and dedication is why we would recommend anyone buy a Richmond home.

It was fast and easy professional I would recommend doing business with Richmond American

This was our first home purchase but not the first exposure to the home buying experience. A family member recently closed on a new construction from a different builder and it was a headache and total mess for them. We all know about the horror stories. Our expectations were low and we figured it’d be like pulling teeth to have any concerns addressed. This was not the case! We couldn’t be happier with our home. Jesse, Rex, and Chad at Desert Oasis II truly deserve to be recognized. Thank you gentlemen for our forever home. We will raise a family in our house and make lasting memories. This wouldn’t be possible if it wasn’t for the care and attention from start to finish. I am a detailed oriented person and was floored by the quality of craftsmanship that Jesse and Rex turned out on our home. We have had nothing but great things to say about Richmond American to our family and friends. Once again, thank you to everyone at Richmond American and a special thank you to Jesse, Rex, and Chad! ... More

Richmond was great to work with - we found multiple homes that we wanted to buy, and we ended up with the home of our dreams!

I just liked the way I was treated by everyone I came in contact with. So far so good. Thx Marco

sales rep very helpful and friendly

We have been so happy with our home! This is our second Richmond home. We have seen other builders but nobody has had the same workmanship of Richmond

They were very responsive and kind to deal with.

They were able to work with us and get everything ready a week early so we could close on our new home. That matched up with the closing on our old home. They were very helpful and worked extra hard to make poor transition as easy as possible.

I am enjoying my new Richmond American home

I have to say I was skeptical after we were in the process and I began looking up reviews, but I can say everything went smoothly. The house was a few months later than originally estimated. Our walks were thorough and everything that was marked was fixed. And a few minor things we’ve noticed since being here a few weeks have been promptly taken care of by our rep. All the trades workers have been polite and professional. Overall; I really have not complaints. We would buy another RA home.

Everyone we worked with at Richmond was kind, informative and very responsive. They went out of their way to make sure every detail of our new home was to our liking. Tom even found minor issues that we missed and took the initiative to correct them on his own. Our new home is beautiful and even the smallest of details were designed and built to be over the top impressive. The quality of our new home is superb and the entire experience from start to close was seamless, enjoyable and informative. We would gladly purchase another home from Richmond!

Everyone was so helpful at every stage of the process.

I’ve been very happy with Richmond, American Homes. For my Karl’s Farm home, any issues we’ve had with the house are dealt with and fixed very promptly. The house is so cute and in a great area and I love it. Thank you so much!

Location is perfect, the home appearance inside and outside. The strangest encounter. the Lapis my favorite color, it was very appealing. Thanks

We have been looking at Richmond’s home for over 2 years in Menifee California. In December 2023 Jen called us and had the perfect property. We bought the house Jen showed us and are very happy with our new home. Very excited for the RV garage and all my cars fit in the garage now. Thank you!

My realtor, Veronica, was extremely helpful in understanding my requirements for a new home and communicating that with the builder's sales agent, Christian. He showed me the perfect home to meet every requirement I had. During the initial walkthrough, the builder's program manager, Dave, and warranty representative, Dawn, walked me through the home taking great notes on issues requiring attention. Approximately 30 days after closing, the warranty rep once again reached out to me to see if I had noticed anything needing repair. I had one spot at the top of the stairs where the floor squeaked. She had a team come out the following week to repair the subfloor installation to eliminate the squeaking noise. The best homebuying experience I could hope for, from beginning to close and even beyond, this team was first rate. ... More

Tara has been the best! She’s super on top of every request I’ve had!! She’s knows her job and does it well!! She’s the best!!!

This was my first time buying a home and I was very nervous until I met Lawrence. He was very kind, informative, helpful and professional! He let us know every little thing that was happening throughout the process and that was great , It put me at ease and it helped me enjoy beginning to end. Thank you very much!! I love my new home .

I had a wonderful experience with the sales office from the beginning to the end. All of my questions and phone calls were promptly responded to. Even after I moved in, the sales office checked with me to see if I needed anything else. I would highly recommend!

We were so thankful to have found Richmond American Homes in Idaho. After looking at different builders and resale homes, this home hit nearly every checkmark for us. The location is wonderful, the build has amazing touches and the quality is amazing. Our sales representative, Sharolynn, was extremely helpful in understanding the process and how Richmond American Homes are different from other builders. We really feel like we won the lottery with this house.

Great folks very supportive.

I like the house and quality of the work they done, but I had a bad experience with one of processor officer lack of communication regarding the paperwork, no response when we call and no retuning, overall I am very happy. Thank you for give me a chance to expression.