Richmond American Homes Reviews

We have been looking at Richmond’s home for over 2 years in Menifee California. In December 2023 Jen called us and had the perfect property. We bought the house Jen showed us and are very happy with our new home. Very excited for the RV garage and all my cars fit in the garage now. Thank you!

My realtor, Veronica, was extremely helpful in understanding my requirements for a new home and communicating that with the builder's sales agent, Christian. He showed me the perfect home to meet every requirement I had. During the initial walkthrough, the builder's program manager, Dave, and warranty representative, Dawn, walked me through the home taking great notes on issues requiring attention. Approximately 30 days after closing, the warranty rep once again reached out to me to see if I had noticed anything needing repair. I had one spot at the top of the stairs where the floor squeaked. She had a team come out the following week to repair the subfloor installation to eliminate the squeaking noise. The best homebuying experience I could hope for, from beginning to close and even beyond, this team was first rate. ... More

Tara has been the best! She’s super on top of every request I’ve had!! She’s knows her job and does it well!! She’s the best!!!

This was my first time buying a home and I was very nervous until I met Lawrence. He was very kind, informative, helpful and professional! He let us know every little thing that was happening throughout the process and that was great , It put me at ease and it helped me enjoy beginning to end. Thank you very much!! I love my new home .

I had a wonderful experience with the sales office from the beginning to the end. All of my questions and phone calls were promptly responded to. Even after I moved in, the sales office checked with me to see if I needed anything else. I would highly recommend!

We were so thankful to have found Richmond American Homes in Idaho. After looking at different builders and resale homes, this home hit nearly every checkmark for us. The location is wonderful, the build has amazing touches and the quality is amazing. Our sales representative, Sharolynn, was extremely helpful in understanding the process and how Richmond American Homes are different from other builders. We really feel like we won the lottery with this house.

Great folks very supportive.

I like the house and quality of the work they done, but I had a bad experience with one of processor officer lack of communication regarding the paperwork, no response when we call and no retuning, overall I am very happy. Thank you for give me a chance to expression.

Berry professional berry great work

Love our new home! Sales staff awesome! Construction folks very responsive.

Sales representative was very nice, explained scenario by adding each item. It was impressive. Very nice maintenance team and builder.

good community and neighborhood. I love my house

My wife and I, recently had the pleasure of working with Richmond American Homes, and the experience was nothing short of extraordinary. From the initial consultation to the the final walkthrough, every step of the process was marked by professionalism, attention to detail, and a commitment to customer satisfaction. We had a very pleasant experience with this home builder company, we wholeheartedly recommend Richmond American Homes to anyone in search of reliable, skilled, and customer-focused home builder.

Tyler and Mick were a pleasure to work with. Thank you for all your help.

Seamless process from start to finish.As first time home buyers,We had a great experience with Richmond American Homes. We had a good deal with them. We love the house features its interior and exterior design layouts. Expansive open concept from kitchen to great room with center-meet sliding patio doors. Ample huge windows that allows natural light in and many more to mention. Richmond staffs provided quality service throughout this entire process. We were given a great overview of what to expect with our home purchase, great follow-up, and timely service. The construction team was phenomenal. We had a great walk-through of our home. They took the time to show us the features of the home and answered our queries. Overall excellent service. We’ll for sure recommend it to anyone. ... More

The new Cityscapes here are totally amazing and beautiful! The community is such a lovely warm quiet place.

This was my second time buying a new build and it was a much better experience compared to my first one. Richmond staffs were amazing and professional. My home was completed earlier than I expected. I am satisfied with the quality of my home. Thank you Richmond America!!!

Overall happy with the service we received with Stacey! We will definitely recommend and to come see Stacey. The process was smooth and Stacey was always updating us and was always there for us whenever we had any questions. Thank you so much we appreciate you, you’re so kind.

The buying process was very easy.

I had a wonderful experience with Richmond American Homes, and I want to commend Hala for her outstanding support. She was consistently responsive to calls and texts, providing a personal touch that made the entire process smooth and enjoyable. The home was built with exceptional quality, exceeding my expectations. I highly recommend Richmond American Homes and appreciate the personalized assistance from Hala throughout this journey. Regards, Nidhi Psalm91

It’s been a great experience working with Ryan on purchasing our house,he was very knowledgeable and always helpful

I’ve never bought a home by myself and American homes made the experience easy and simple. Very friendly and thorough. Answered every question I had. I would definitely recommend them to anyone.

Excellent service. Friendly, helpful leasing agents

Easy peasy experience, very beautiful home, excellent customer service, professional

Best customer service and home absolutely wonderful !!!