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Richmond American Homes Reviews

What Homeowners Have to Say About Richmond American Homes.

Richmond American Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.9 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Richmond American Homes 1661 homeowner reviews to learn why they are the right team to build your new home.

Richmond American Homes

has 3.9 out of 5 stars in All Areas

1661 Reviews in All Areas

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.8

Value 3.9

Responsiveness 3.6

Customer Reviews

Bought an existing model home. Very pleased with the response from both the sales Rep and the building superintendent.

  • Jaime Garza C.
  • Verified HomeBuyer
  • June 11, 2025
  • San Marcos, TX

Pleased with the home and love the location.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Best Purchase

  • Maureen Cristina S.
  • Verified HomeBuyer
  • June 10, 2025
  • North Las Vegas, NV

I would like too thank Jessica in my home purchase process. It was a quick and smooth transaction either way Jessica there to answer any questions I might have to better understand every detail.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Incredible responsiveness and transparency from senior builder, David C

  • Maia Christina Y.
  • Verified HomeBuyer
  • June 10, 2025
  • Jacksonville, FL

David was very professional, approachable, and transparent!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Darrel

  • Darrel Eddie W.
  • Verified HomeBuyer
  • June 08, 2025
  • North Las Vegas, NV

Cindy was fabulous with help with paneling all the paperwork. Jon was great on getting little things fixed for us. A great company to do business with.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Vanderpool

  • Kenneth Michael V.
  • Verified HomeBuyer
  • June 05, 2025
  • Las Vegas, NV

Beth and everyone that help s was great !!!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Sales Associate

  • Eric Joseph C.
  • Verified HomeBuyer
  • June 05, 2025
  • GOLD CANYON, AZ

Great experience, very helpful, would recommend

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

everyone that i delt with was great

  • Robert H.
  • Verified HomeBuyer
  • June 04, 2025
  • Goodyear, AZ

from start to finish everything about the buying experience was wonderful

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Cori and Kevin are AMAZING

  • Landon Kirkland D.
  • Verified HomeBuyer
  • June 04, 2025
  • Columbia, TN

We had an incredible experience buying our new home, and a huge part of that was thanks to Cori. From our very first phone call, she went above and beyond—FaceTiming us to tour lots since we were out of town, holding weekly calls to keep us updated on the build, and patiently answering every question we threw her way (even while she was on vacation!). Cori didn’t just feel like a sales associate—she felt like our advocate. Through the entire process, especially during closing, it genuinely felt like she was working for us, not just Richmond American Homes. Kevin, our builder, was just as ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

My whole experience was great

  • Marcus M.
  • Verified HomeBuyer
  • June 04, 2025
  • Hazel Green, AL

The whole team was fantastic from beginning until the closing

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great home buying experience

  • DANA MARIE M.
  • Verified HomeBuyer
  • June 02, 2025
  • Roseville, CA

From start to finish, buying with Richmond was fast, easy, and full of friendly people! I would recommend this company to anyone! Inna was amazing!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Best service and team ever

  • Michael Alexander S.
  • Verified HomeBuyer
  • May 31, 2025
  • St Augustine, FL

I have one of the best experiences buying my first home with Richmond homes

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Overall experience was good. Did my part and they help greatly. I will definitely recommend!

  • Mohamed B.
  • Verified HomeBuyer
  • May 29, 2025
  • Buckeye, AZ

They were good on what they do and help greatly with all concerns. Will definitely recommend and used them again.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience with no hassles…

  • Eric D.
  • Verified HomeBuyer
  • May 29, 2025
  • DeLand, FL

From beginning to end our home buying experience was great. From sales team to working directly with builder was without issues.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Carlie was extremely helpful and made the home buying process easy.

  • Jennifer Ann Czaplenski N.
  • Verified HomeBuyer
  • May 28, 2025
  • Colorado Springs, CO

The Banning Lewis team was fantastic to work with

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Good experience

  • Troy Wallace A.
  • Verified HomeBuyer
  • May 28, 2025
  • Las Vegas, NV

Positive buying experience , would recommend

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

New home

  • Caryn D D.
  • Verified HomeBuyer
  • May 28, 2025
  • Aurora, CO

Tyler and Brandon were great to work with! The whole process was amazing.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Best experiance

  • Mario Alberto Vazquez A.
  • Verified HomeBuyer
  • May 27, 2025
  • Avondale, AZ

Loved the process with Richmond nice and easy

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Larry and Jackie Casandra plan

  • Lawrence Lopez M.
  • Verified HomeBuyer
  • May 27, 2025
  • Goodyear, AZ

The sales team was very patient and helpful and the walk through experience with the superintendent was great.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Its a very nice house.

  • John A B.
  • Verified HomeBuyer
  • May 25, 2025
  • Johnstown, CO

its a very nice house the subdivision is very nice and clean.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Austin Carl, Darius Lizzy

  • Tuyethanh Thi A.
  • Verified HomeBuyer
  • May 24, 2025
  • Tavares, FL

Austin,Carl,Darius and Lizzy at Richmond American Lakeside Forest was Super Amazing and Awesome. So So helpful throughout our journey on buying our Florida home. Top notch team work.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience

  • Trisha Janis F.
  • Verified HomeBuyer
  • May 22, 2025
  • Aurora, CO

I enjoyed working with Hailee, Scott and Isaac. They are very kind and professional and take feedback well. I felt valued and in safe hands through the whole experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

What a great buying experience thanks to Cynthia and Shania!

  • Timothy Michael S.
  • Verified HomeBuyer
  • May 22, 2025
  • Rio Rancho, NM

Thanks to Richmond America Homes, we have a quality-built home that we love. It was a very enjoyable buying experience that went very fast!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Good experience from start to the end

  • Bijan K.
  • Verified HomeBuyer
  • May 20, 2025
  • Thornton, CO

Overall experience was great. Holly at sales was very professional, knowledgeable and prompt. Dianna at financing was extremely helpful! I benefitted from her advices a lot during financing process. Zach (superintendent) was also very patient and thorough. So far (1 month through) haven't seen any issue yet. Value for price is reasonable but I wish you could handle the fencing like other builders. The cost could be included to the closing costs.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

House

  • Maurilio V.
  • Verified HomeBuyer
  • May 20, 2025
  • Rio Rancho, NM

Agents were knowledgeable, courteous and friendly throughout our transaction. They responded quickly to all our concerns. The only problem for us in our new house is the height of the doors. Instead of the traditional 6 feet, they are 8 feet tall.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Lots of care went into the purchase of our home.

  • Gillian Alison S.
  • Verified HomeBuyer
  • May 20, 2025
  • Tavares, FL

A very easy and helpful process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

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