Richmond American Homes Reviews

My experience with this builder was smooth from start to finish. The team was professional, responsive, and kept me informed throughout the entire process. They delivered on their promises and made the homebuying journey feel organized and stress-free. The quality of the home is well-designed, thoughtfully finished, and built with care. It’s clear that the builder values craftsmanship and attention to detail. I also feel the home offers great value for the price. I’m very happy with my new home and grateful for the team that made it happen.

I got a good deal on the house. They worked with me on it and I thought it was very fair. The home seems to be of great quality. I am happy about everything.

I had an issue after moving in where I noticed a crack in the tub. It has been fixed correctly and looks great.

I’m happy to share that my home buying experience went very smoothly and exceeded my expectations. From the beginning, everything was handled with great care and professionalism. Communication was clear and timely, which made the process much less stressful than I anticipated.My realtor, my lender and my builder were all amazing and would definitely recommend .

we had a worry free experience-----during our purchase. Thanks

This was our third home buy. By far the easiest. We were happy that everything was handled in house. Sales agent, mortgage, insurance and even a recommended realtor. Everything was just easy

Elisa help to compliment, are dreams, she help step by step, until , the last and first day of closed ,,we give more these 5 starts thank you Again

Love my new home , JOSH and STAN are the best in the business.

We are absolutely delighted with our home purchase. We moved out of state to purchase our new home and the sale rep was very kind and always answered my calls and questions. She wasn’t pushy to make a sale and was spot on to what our monthly payment would be. I didn’t have any surprises during closing. We are very thankful for the help from the lenders who were patient. They were able to close quickly making our move as smooth as possible. We are grateful to the team. Thank you, Richmond America!

We worked with Laura and she was fantastic, very responsive and knowledgeable. Our house was in terrific shape and every question we had during the process was answered promptly.

We bought our first house together, and we went with Richmond American Homes because of the location and price. It was a way better experience than we thought it would be. Everyone we worked with was awesome, totally upfront and honest.

Love homes built with quality

Whitney, the salesperson, was great. She was very kind, especially during some delays by mortgage company. All issues have been addressed quickly and staff has been friendly and want to help. The quality of products used in the home is far higher than any other builders in the area. We love our RV garage and style of our home. Don't hesitate to buy a home from Richmond American Homes. We are very satisfied customers and would buy from them again.

great service and professionalism

I’m a first time buyer and this has been a very tough market! Richmond American Homes made my buying process extremely smooth as well as hooked me up with an excellent rate giving me a decent monthly payment!

The process was a great experience and fast. Richmond homes made it an easy process with communication all the way to closing day

Great experience very easy process

This is our seconds time we have bought with Richmond American homes. So far we love our home and any small issues that we found have Been delt with fast. I highly recommend these homes to anyone.

Laveen team was great! Not pushy, available and accommodating. Janna walked us through the process with patience and sincerity. Richmond Team worked with our Keller Williams Team through some delays and challenges to get us Homez

Everything was great. It was a smooth transaction from start to finish. Definitely recommend!

I had a great experience buying my home. Everything went better than expected, from the communication to the closing process. I felt informed and confident throughout the journey. I couldn’t be happier with how it all turned out. Truly thankful for everyone who helped make it happen!

I genuinely loved the overall end-to-end experience. The model home I purchased is beautiful, the interest rate offered was competitive, and the after-purchase care has been outstanding. David and Gabriel, in particular, went above and beyond in addressing a few issues we noted after moving in—they were incredibly responsive and supportive, which made a huge difference. I’ve been enthusiastically recommending this builder and community to my friends and family because I truly enjoy sharing the positive parts of my journey here. That said, I do want to be honest about one frustrating aspect: the sales department—especially Joey—made the initial process more stressful than it needed to be. We encountered several unexpected surprises during the purchase phase, and the communication style felt dismissive and at times unprofessional. It left a sour taste in our mouths and made us question whether we had made the right decision. Thankfully, every other part of the experience has more than made up for that rocky start. We were well taken care of by the rest of the team, and in the end, we’re very happy with our home and this community!! ... More

Great experience so far.

Buying a new home with Richmond American is by far the best decision you can make. The representatives (sales, loan, building operations, etc., were super responsive and went out of their way to make the process easy relatively simple and super-efficient. I would like to specifically praise the work of Tanner (our sales representative) and Tyler (our building supervisor) at Arborbrook. Both men were incredible in performing their jobs and were a pleasure to work with. I would also like to note the outstanding work of Erin, our loan representative. Erin was very responsive answering loan questions and ensuring that we understood all aspects of our loan. I was working with 3 new home builders for months, before I chose Richmond American in about two weeks, specifically because they were so responsive and seemed to really want to help our family purchase their dream home. I highly recommend Richmond American Homes for new home purchase. You won't be disappointed. ... More

We were looking for a new house in a neighborhood that is currently under development and has multiple builders. After making multiple trips and visited all builders in the community we decided to go with Richmond. At Richmond we found the most house for the money, build quality is fantastic, lot size, sales rep Jesus went above and beyond for us, loan department as well. We made the right choice with Richmond and we couldn't be more happy.