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Richmond American Homes Reviews
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What Homeowners Have to Say About Richmond American Homes.
Richmond American Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.9 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Richmond American Homes 1713 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Great experince
- Brian E.
- Verified HomeBuyer
- July 06, 2025
- Glendale, AZ
great service and professionalism
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Love my Richmond American Home
- Ruvim Y.
- Verified HomeBuyer
- July 02, 2025
- Ridgefield, WA
I’m a first time buyer and this has been a very tough market! Richmond American Homes made my buying process extremely smooth as well as hooked me up with an excellent rate giving me a decent monthly payment!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Awesome experience buying my first home
- Natasha Terelle M.
- Verified HomeBuyer
- July 02, 2025
- Jacksonville, FL
The process was a great experience and fast. Richmond homes made it an easy process with communication all the way to closing day
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great
- David Augustine T.
- Verified HomeBuyer
- July 02, 2025
- Hesperia, CA
Great experience very easy process
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Second time
- John Wade B.
- Verified HomeBuyer
- July 02, 2025
- Maricopa, AZ
This is our seconds time we have bought with Richmond American homes. So far we love our home and any small issues that we found have Been delt with fast. I highly recommend these homes to anyone.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Coming Home
- Andrea Irene K.
- Verified HomeBuyer
- June 26, 2025
- Laveen, AZ
Laveen team was great! Not pushy, available and accommodating. Janna walked us through the process with patience and sincerity. Richmond Team worked with our Keller Williams Team through some delays and challenges to get us Homez
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Awesome experience!
- Mike H.
- Verified HomeBuyer
- June 26, 2025
- Colorado Springs, CO
Everything was great. It was a smooth transaction from start to finish. Definitely recommend!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Everything was handled with care, professionalism, and efficiency.
- Gilberto Alfonso T.
- Verified HomeBuyer
- June 25, 2025
- Apollo Beach, FL
I had a great experience buying my home. Everything went better than expected, from the communication to the closing process. I felt informed and confident throughout the journey. I couldn’t be happier with how it all turned out. Truly thankful for everyone who helped make it happen!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Best customer service, especially the service/maintenance department
- Farwa R.
- Verified HomeBuyer
- June 25, 2025
- Corona, CA
I genuinely loved the overall end-to-end experience. The model home I purchased is beautiful, the interest rate offered was competitive, and the after-purchase care has been outstanding. David and Gabriel, in particular, went above and beyond in addressing a few issues we noted after moving in—they were incredibly responsive and supportive, which made a huge difference. I’ve been enthusiastically recommending this builder and community to my friends and family because I truly enjoy sharing the positive parts of my journey here. That said, I do want to be honest about one frustrating ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Amazing process
- Karen Yvette F.
- Verified HomeBuyer
- June 25, 2025
- Goodyear, AZ
Great experience so far.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Richmond American Homes Offers Awesome Buying Experiences
- Michael Anthony B.
- Verified HomeBuyer
- June 19, 2025
- Las Vegas, NV
Buying a new home with Richmond American is by far the best decision you can make. The representatives (sales, loan, building operations, etc., were super responsive and went out of their way to make the process easy relatively simple and super-efficient. I would like to specifically praise the work of Tanner (our sales representative) and Tyler (our building supervisor) at Arborbrook. Both men were incredible in performing their jobs and were a pleasure to work with. I would also like to note the outstanding work of Erin, our loan representative. Erin was very responsive answering loan ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
We are very happy with our home
- Ciprian C.
- Verified HomeBuyer
- June 19, 2025
- Aurora, CO
We were looking for a new house in a neighborhood that is currently under development and has multiple builders. After making multiple trips and visited all builders in the community we decided to go with Richmond. At Richmond we found the most house for the money, build quality is fantastic, lot size, sales rep Jesus went above and beyond for us, loan department as well. We made the right choice with Richmond and we couldn't be more happy.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Efficient
- Stephanie M.
- Verified HomeBuyer
- June 19, 2025
- GOLD CANYON, AZ
Quick smooth and easy process
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
First-Class Experience with Richmond American Homes
- Pedro Anibal O.
- Verified HomeBuyer
- June 18, 2025
- Mount Dora, FL
We recently purchased a new construction home at Seasons at Wekiva Ridge in Mount Dora, FL, and the entire experience has been fantastic from start to finish. From the moment we walked into the model home, we were warmly greeted by Samantha. Her professionalism, knowledge, and patience made us feel completely comfortable. She answered all our questions thoroughly, which made our decision to move forward with Richmond American Homes very easy. We also chose to use their mortgage company, and the financing process with Mike and his team was incredibly smooth and straightforward. They ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Wonderful experience
- Maria Elizabeth S.
- Verified HomeBuyer
- June 18, 2025
- North East, MD
Buying a helmet, Richmond American has been a wonderful experience in many ways. From the person we worked with when we purchased it Matt to the contractor that we dealt with Todd. We have had a wonderful experience. The only problem we’ve had is with our Postal Service, we cannot seem to get our mail changed over because it keeps saying that the address is not valid. That is the only problem we’ve had, but it has been a significant one. I’m not sure who is responsible for this, but it is driving me out of my mind! So the only thing I would suggest in the future is that everybody is connected ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Love my Richmond American home!
- Jamie Leigh S.
- Verified HomeBuyer
- June 16, 2025
- Spotsylvania, VA
We didn’t build, but we purchased a new Richmond American home and have been extremely happy with the quality and design. The layout is thoughtful, the finishes are beautiful, and everything feels solid and well-made. I absolutely love the sunroom! The sales team was wonderful and very responsive. Great value and a great home!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Beautiful Floor Plan
- Anonymous
- Verified HomeBuyer
- June 11, 2025
- GOLD CANYON, AZ
Our experience was very good. There were a couple of hiccups along the way, but that is expected for a new build. The only negative was being surprised by things that are not in our home that were in the model. That was a bit of a disappointment. Being a spec home there were no choices. Overall we are satisfied.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Happy with the attention to details.
- Monserrate E R.
- Verified HomeBuyer
- June 11, 2025
- DeLand, FL
Whitney was fantastic and kept me in the loop, while Matt made sure all my thoughts were addressed prior to closing. Mike has been fantastic in the Warranty team when I noticed some small things that needed to be addressed.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Beautiful home, great price
- Amy Lasely B.
- Verified HomeBuyer
- June 11, 2025
- Hemet, CA
My experience was great, all the personnel was knowledgeable and friendly.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Bought an existing model home. Very pleased with the response from both the sales Rep and the building superintendent.
- Jaime Garza C.
- Verified HomeBuyer
- June 11, 2025
- San Marcos, TX
Pleased with the home and love the location.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Best Purchase
- Maureen Cristina S.
- Verified HomeBuyer
- June 10, 2025
- North Las Vegas, NV
I would like too thank Jessica in my home purchase process. It was a quick and smooth transaction either way Jessica there to answer any questions I might have to better understand every detail.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Incredible responsiveness and transparency from senior builder, David C
- Maia Christina Y.
- Verified HomeBuyer
- June 10, 2025
- Jacksonville, FL
David was very professional, approachable, and transparent!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Darrel
- Darrel Eddie W.
- Verified HomeBuyer
- June 08, 2025
- North Las Vegas, NV
Cindy was fabulous with help with paneling all the paperwork. Jon was great on getting little things fixed for us. A great company to do business with.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Vanderpool
- Kenneth Michael V.
- Verified HomeBuyer
- June 05, 2025
- Las Vegas, NV
Beth and everyone that help s was great !!!!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Sales Associate
- Eric Joseph C.
- Verified HomeBuyer
- June 05, 2025
- GOLD CANYON, AZ
Great experience, very helpful, would recommend
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
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