Richmond American Homes Reviews

Dear RA, Our experience from start to finish has been excellent! From Nick on the front end to Rudy on the back end. We’ve had terrific and timely customer service at each turn. We’d recommend RA! Please keep up the good work! Take care.

Purchased a ready to move in home. The process was easy and everyone was helpful and friendly. Home has been great so far. Warranty fixes have been timely and few.

We bought the house on contingency bases on a few things which was a great option. The house is amazing and the responsiveness for the company was great when we had questions or concerns. We love Richmond so much we suggested the builder to another family member that is now buying a house of their own. We love our realtor Jessi as she has treated us like family.

Make you feel like family, very attentive

There was really no competition to compare in the area!

Angela was fantastic through the whole process. Donnie was excellent revolving any issues.

We had a great experience buying a home with Richmond. Our team met all expectations and was ahead of schedule on our move-in date as well as fixing any issues that came up. Vincent was responsive and experienced. Sarah on the sales team gave us regular updates and helped us figure out all questions about closing. Now we're loving our new house!

He was great on the walk through looking for touch ups. he found more than we did and had them corrected in a couple of days.

A quick and easy experience. Excellent service, I loved shopping with Richmond

Richmond agent was great throughout the entire process, had a couple of workmanship issues that were quickly addressed. Very happy with my new home. Thanks

Communication was great. Process was smooth. Home is great and enjoying it.

Smooth and easy process. Everyone communicated in a timely manner. I had a few things that needed to get fixed post move in day and Andrew made that happen. Very pleased with this company.

They can expect a professional operation when dealing with Richmond Homes

Great group of people to work with. All very professional and courteous. People I would be friends with for life and invite to my home for BBQ and family events. My wife and I felt comfortable and important. Gail has been a blessing and on top of all repairs and follow-ups. Loan process was challenging but Chris made us feel appreciated through the process. Overall you guys were a blessing in our process. Rose was also a blessing and showed us many options before we made our final decision. Thank you all Richmond Homes for your most excellent staff. Gus & Cindy

I couldn't be happier with my experience working with German. From the initial process to the walk-through, the entire process was smooth, transparent and well-managed. I believe the quality of materials is great; however, I can't say the same thing about workmanship. A lot of the tagged items were fixed before closing but a few weeks into moving in, I am noticing quite a few items that still need to be fixed. I haven't started the reporting process for these issues but I'm looking forward to a great experience just like how it was from the beginning of the home buying process.

I absolutely love my new Richmond American home. Moises in the sales office was a honest, sincere, trustworthy person to work with and help me get through the selection and purchasing process. The home is beautifully made with a feeling of luxury that I am thoroughly enjoying!

Buying a new build was way less stressful than buying a resale home. And Richmond American covered all their bases in the home buying process. They took the guess work out of everything and guided us throughout the whole process. We couldn't be happier.

Buy home was scary at first until my realtor showed me my home i fell in love with as soon as i walk in .. best decision we could have made

Richmond Homes is a great builder with good, quality homes. The home buying process was seamless from start to finish. Very thankful to work with Hailey, Luke, and Genny.

Over all pretty happy. Neighborhood is nice and homes are nice. Typical new build issues but they are taken care of promptly by phil

FromThe moment I inquired about the home to move in all went really smooth. The team was communicative and any issues found in the house were fixed before move in. Highly recommend.

We have been very pleased with our new home, the Paige model. I have had a lot of experience with Richmond before with friends who have bought homes with them and they’ve all had great experiences, but this is the first time I’ve purchased a home with Richmond. They live up to the reputation and they are very responsive and helpful when it comes to new home issues. Warranties are taken care of right away, and the site supervisor has been awesome. Also, our sales rep was amazing as well. The overall experience has been fantastic!

Buying this home was a breeze. Every team member that had a part in my purchase made it simple. I was informed along the way what to expect and when to expect it. There were no delays once the purchase agreement was made. The walk through and closing was quick. It did take some time to complete some of the issues from the walk through but there is only1 item from the list to be completed.

Over all great experience.

Everything has been wonderful. Frank in sales was personable, responsive, and very easy to work with. The sale itself went so smoothly and was much easier than this first time home owner expected. I'm absolutely in love with my new home!!