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Richmond American Homes Reviews

What Homeowners Have to Say About Richmond American Homes.

Richmond American Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.9 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Richmond American Homes 1762 homeowner reviews to learn why they are the right team to build your new home.

Richmond American Homes

has 3.9 out of 5 stars in All Areas

1762 Reviews in All Areas

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.8

Value 3.9

Responsiveness 3.6

Customer Reviews

GREAT!!!

  • Melissa B B.
  • Verified HomeBuyer
  • November 28, 2023
  • Thornton, CO

From the first meeting with the sales person Mike to the walk throughs with the construction super Tom, the process has been smooth and easy. They addressed all my questions and even after closing, they have helped with questions and concerns. I’ve had a few new build homes and by far this has been the best experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great house and loan service

  • Michael Thomas N.
  • Verified HomeBuyer
  • October 01, 2025
  • Menifee, CA

The sales rep was very open and honest. She let us know all the incentives. The loan officer was super helpful in addressing our financial needs. The loan processor was responsive and knowledgeable. The home service specialist was responsive and thorough. The overall homebuying experience with Richmond American Homes was excellent. It took only 17 days from the time I toured the house until closing escrow!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great experience

  • Christopher Thomas U.
  • Verified HomeBuyer
  • September 30, 2025
  • Star, ID

My buying experience went very smoothly. Grant was very professional. He worked with me on every step. He is a Great asset to your company

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Chris

  • Luis Castillo J.
  • Verified HomeBuyer
  • September 23, 2025
  • Tucson, AZ

Various discrepancies with the home, He was attentive and is going to get them all fixed.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Seasons at Sagebrush

  • Cesar Feliciano Jr. S.
  • Verified HomeBuyer
  • September 23, 2025
  • Jurupa Valley, CA

The sales and build team were amazing here in Jurupa Valley! Lawrence was attentive and consistent with communications from the very first meeting and walkthrough. Gus did a great job with my walkthroughs and explained everything with my new house. Gustavo has been a lifesaver from the day I got my keys to now, answering questions about the home and advice about maintenance. Gustavo even brought over a plant to place in our front yard. I'm so glad to be calling this my new home.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

The sales person Mike was great

  • Frederick Alan S.
  • Verified HomeBuyer
  • September 10, 2025
  • Lafayette, CO

Quality homes and great neighborhood.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Fantastic experience

  • Anton Paladin J.
  • Verified HomeBuyer
  • August 26, 2025
  • Las Vegas, NV

Experience was fantastic. Everyone involved was on top of their game. Home buying process was fast and smooth. Any minor issues that have come up since moving in have been addressed in a timely and efficient manner. And this is only the beginning, there is so much help that Richmond American offers for the first year. Would definitely buy another Richmond American Home

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Steve was very much helpful.

  • Sreedhar B.
  • Verified HomeBuyer
  • August 18, 2025
  • Roseville, CA

Sales person Steve was very helpful

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Wonderful sale person

  • Joe Hyon-ho P.
  • Verified HomeBuyer
  • July 24, 2025
  • Lodi, CA

The agent was wonderful. No pressure, just provided us with information and answered our questions timely and best as the agent can.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

New Home Purchase

  • Andrew Conrad H.
  • Verified HomeBuyer
  • July 06, 2025
  • Lafayette, CO

We had a very good experience buying with Richmond. Our sales team (Denise) and project manager (Augustine) were and are very responsive and provided what we needed along with fixes after move in date. Overall we are very happy with our new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Buying Richmond American Homes Property

  • Humam M.
  • Verified HomeBuyer
  • July 04, 2025
  • Surprise, AZ

Excellent experience with quality, trustworthiness and sale agents

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Pleased!

  • Thomas Lucian T.
  • Verified HomeBuyer
  • July 02, 2025
  • Menifee, CA

Dear RA, Our experience from start to finish has been excellent! From Nick on the front end to Rudy on the back end. We’ve had terrific and timely customer service at each turn. We’d recommend RA! Please keep up the good work! Take care.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Beautiful quality home

  • Charisse Marie W.
  • Verified HomeBuyer
  • July 02, 2025
  • Timnath, CO

Purchased a ready to move in home. The process was easy and everyone was helpful and friendly. Home has been great so far. Warranty fixes have been timely and few.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great company and quality

  • Brandon M B.
  • Verified HomeBuyer
  • June 25, 2025
  • Eagle, ID

We bought the house on contingency bases on a few things which was a great option. The house is amazing and the responsiveness for the company was great when we had questions or concerns. We love Richmond so much we suggested the builder to another family member that is now buying a house of their own. We love our realtor Jessi as she has treated us like family.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Wonderful team and easy overall

  • Frank Martin M.
  • Verified HomeBuyer
  • June 06, 2025
  • Maricopa, AZ

Make you feel like family, very attentive

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Thank you to Bridgette, David, and Chris!

  • Charles Roy N.
  • Verified HomeBuyer
  • June 04, 2025
  • Colorado Springs, CO

There was really no competition to compare in the area!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Wilderness Shores

  • Jacob Lester A.
  • Verified HomeBuyer
  • June 04, 2025
  • Locust Grove, VA

Angela was fantastic through the whole process. Donnie was excellent revolving any issues.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Vincent was fantastic

  • Jacob T S.
  • Verified HomeBuyer
  • June 04, 2025
  • Castle Rock, CO

We had a great experience buying a home with Richmond. Our team met all expectations and was ahead of schedule on our move-in date as well as fixing any issues that came up. Vincent was responsive and experienced. Sarah on the sales team gave us regular updates and helped us figure out all questions about closing. Now we're loving our new house!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Denny, Superintendent

  • Robert C.
  • Verified HomeBuyer
  • May 28, 2025
  • Eagle, ID

He was great on the walk through looking for touch ups. he found more than we did and had them corrected in a couple of days.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Excelent

  • Emma Zambrano C.
  • Verified HomeBuyer
  • May 28, 2025
  • Saint Augustine, FL

A quick and easy experience. Excellent service, I loved shopping with Richmond

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Very happy with my new home

  • Arturo G.
  • Verified HomeBuyer
  • May 28, 2025
  • Saint Augustine, FL

Richmond agent was great throughout the entire process, had a couple of workmanship issues that were quickly addressed. Very happy with my new home. Thanks

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Grest Experience

  • Chadwick W.
  • Verified HomeBuyer
  • May 27, 2025
  • Mt Juliet, TN

Communication was great. Process was smooth. Home is great and enjoying it.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Good

  • Kayla Nicole B.
  • Verified HomeBuyer
  • May 22, 2025
  • Dickson, TN

Smooth and easy process. Everyone communicated in a timely manner. I had a few things that needed to get fixed post move in day and Andrew made that happen. Very pleased with this company.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Leah did a wonderful job executing the process

  • Steven S.
  • Verified HomeBuyer
  • May 20, 2025
  • La Quinta, CA

They can expect a professional operation when dealing with Richmond Homes

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Marie, Jee, Chris, Gail, Rose

  • Gustavo Ruiz S.
  • Verified HomeBuyer
  • May 19, 2025
  • Roseville, CA

Great group of people to work with. All very professional and courteous. People I would be friends with for life and invite to my home for BBQ and family events. My wife and I felt comfortable and important. Gail has been a blessing and on top of all repairs and follow-ups. Loan process was challenging but Chris made us feel appreciated through the process. Overall you guys were a blessing in our process. Rose was also a blessing and showed us many options before we made our final decision. Thank you all Richmond Homes for your most excellent staff. Gus & Cindy

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5