Richmond American Homes Reviews

Excellent price and best offer

Richmond home buying process was very easy and low stress. I bought the model home which had normal wear and team. The high end appliances, finishes, and furnishings are nothing short of amazing. The location manager, Tim S., went far above and beyond to prepare the home for my families arrival. While technically the house was sold, as is, Tim went ahead and had all the minor and major-ish things found on the inspection repaired, nothing left for me to do except move in. This saved me time, hassle, and money. He was also great at walkthrough and telling me about the neighboorhood. Really exceptional experience. This is my second "new" construction purchase and was far superior to the other which was not with Richmond. ... More

THEY ARE WITH YOU AFTER THE CLOSING

We had an amazing experience buying our home thanks to the very capable Brian and Stephen. Communication, honesty and speed were at the forefront of the entire process. We are also very pleased with the after sale support, availability and willingness to correct issues as they arise in an expedient manner. Again, we are very happy with our new home in Colorado!

Just an overall excellent experience, beautiful home, from Sales to Construction to Home Care to Mortgage, all handled seamlessly.

Great experience from start to finish!

The experience was quick and easy and we would recommend to our friends and family.

The process wasn’t difficult, overall great experience working with Amber.

We’re having a few cosmetic issues on our new home as expected and Chris is very responsive and has worked around my family’s busy schedule to complete most of the repairs. If it wasn’t for Chris the score would be very different. Chris is the super glue keeping it together for Richmond.

Everything happened from beginning g to end....nothing bad to say about Richmon Homes.

My family and me we are so happy. And in my family we are happy to come across the right people.

The floorplans offered by Richmond American caught our attention as “empty nesters.” we wanted large gathering areas in the home for hosting groups. We are very pleased with the quality! Everything about the purchase and construction process was handled professionally. We are so happy with this home!

Great home ! N good work

Our first view of the models in Rio Rancho and the excellent customer service provided by Geraldine had us sold. She was very professional and went through several scenarios with us so we understood options. She suggested that we visit models located in another community so we could physically see the model we wanted to make sure we loved it before we committed. She is definitely an asset to Richmond American. Once the build was started we met with Mike and Chris throughout the process and they were extremely approachable, knowledgeable and answered our many questions along the way. When there were issues they were there to assist. Their communication skills and knowledge are invaluable for anyone under their care that is buying a Richmond American home. As first time, new home construction buyers, we are extremely grateful for the professionalism of the team that we worked with – Geraldine, Mike and Chris. We are thankful for their time and hard work on our behalf. ... More

Richmond has been responsive to our questions and or concerns. Sales rep Aaliyah was great and responded to our questions in a timely manner and had extensive knowledge of the product. After closing with Matt who provided an extensive tour of our new home and his knowledge and experience was a great help to us. Richmond has been responsive in following up with small repairs after closing. Definately would purchase with them again.

From start to finish, we had a great experience with Richmond Homes. Don and Jason were great to work with, and very responsive to our questions.

The experience was overall good and I’d recommend Richmond to anyone.

We have had but excellent service. All staff has followed thru and taken care of all issues that have arised.

This is a company that keeps its word and it fantastically responsive. They have great customer service.

From the first meeting with the sales person Mike to the walk throughs with the construction super Tom, the process has been smooth and easy. They addressed all my questions and even after closing, they have helped with questions and concerns. I’ve had a few new build homes and by far this has been the best experience.

I had a realtor, which made it easy to narrow my search down before I even started. We met with the office and the sales people were great. Andrew and my realtor helped me get my family in before the New year!

The entire process was stressful, especially with the loan process and narrowing down options to the house we settled on. Overall I am satisfied with the price of the home and quality of the home as well.

First time home owner. I have heard good things about Richmond home from my family members that owned home that was build from Richmond for 20 years so I decided to give Richmond a try by start looking at their build which I finally found one and fall in love with the home and love the floor plan. We decided to go ahead with the deal and got the good APR from Richmond. The constructors help up with the walk through process and make it easy on repair minor issue.

Rosemary was amazing and helpful throughout the entire home buying experience. Rosemary kept me in the loop at all times and met all issues that arose head on.

So this is not a custom home. I bought one already built so didn't even get to pick finishes. I think its a nice 'hood so far and this house is a great value in this market. Was very easy working with Theresa in sales, very knowledgeable and nice to deal with. Seems to be decently built. As with any spec home, attention to minor details could be better but overall there were no big issues to fix before closing, mostly just drywall and paint touch-ups. Since moving in I've had a couple mechanical issues (manufacturer issues mostly) and Krystal has been quick to get the repairs scheduled and done. In this day and age good service and value for money are hard to come by. But I found them bith here. ... More