Richmond American Homes Reviews

Our experience was amazing. Maureen, Justin, and Cole very professional and informative. Thanks for making our home buying experience so easy.

From the sell agent , loan officer, the walk through guy, was such a great and easy experience. They took off the pressure of buying and made it enjoyable. If I had to do it again, I will still do it with Richmond American.

Easy process to purchase. Employees exceptional with any response. House over priced.

German is awesome! Very responsive to all communication

Great people. Make our transition easy and less stressful. They guide and help us make everything memorable.

My experience throughout the home buying experience was excellent! Nikki, Tim, and Madison were all very professional, thourough and really made this moving experience, which is naturally stressful, nearly seamless!

Very nice house, good value for the money.

Bought my house at Cascadia Ridge in Estacada, Oregon. Liz and Nikki were always willing to show me around. I kept coming back to see the same house and they kept showing me the same house until I finally bought the house. I worked with Liz and she was always available to answer any questions I had. Prior to closing they fixed everything that was requested from my private home inspection report! After I bought the house Cheri, warranty coordinator was very helpful. She called me after 30 days to see if everything was going okay and went above and beyond to help me register my products (heat pump, furnace etc). I am very pleased. ... More

I bought my home and it could not have been a more amazing experience, Especially the people in the front office who helped me immensely especially Megan. I had to sell my previous home and they worked so hard around my schedule to get me into my new richmond home. I absolutely love. As always with anything there is a problem here or there, but the promptness to solve my issue was amazing and gave me a good feeling about the company as a whole. Thank you for helping me get into my dream neighborhood. :-)

Overall the buying experience was good. Never easy dealing with lenders. Richmond staff were great and the warranty group is doing better then expected based off the last new construction home I bought. John of the warranty staff is a great asset for Richmond. Items to get corrected after move in is not surprising. When you mass produce hones QA is harder to do and things will need to be adjusted/corrected. But John makes it all happen without any problems. Overall we are happy with our new home.

Good customer services and response time

We love our new home and are very happy with our purchase. The only snag we have run into is getting our work orders in and taken care of. We are not concerned that they won’t be address, we only feel they could be handled in a more timely manner.

Easy and knowledgeable employees that know there products.

Everything was easy from the first minute we met Michelle. It started with a virtual walk-through and we did not have to visit any physical address - not even after the closing was complete. We just had to attend the one home inspection before final closing and every item was addressed within the week. I also recently met with Andrea for the one month follow up visit and she promptly attended to two issues we discovered after move-in. Overall it has been a great experience and we can't wait to begin our retirement in our beautiful new home.

The on site personnel have been wonderful and very helpful.

If you are looking for quality, RA homes are highly recommended!

Overall my wife and I are better living here in Mesquite Nv, than Las Vegas Nevada

I recently purchased a home with Richmond, and overall, my experience was good. I would like to specifically highlight Henry, who was exceptional throughout the process. His professionalism, attentiveness, and dedication made a significant difference. Dealing with underwriters is often a challenging part of the home-buying process, but I found it to be relatively manageable. Henry was always there to guide me and answer any questions, ensuring that everything went smoothly. In conclusion, my home-buying experience with Richmond was positive, thanks in large part to Henry's outstanding support. I would recommend Richmond to anyone looking to buy a home. --- ... More

They helped me so much and making sure we got our home. They are very friendly and professional.

What a Great home buying experience. Everyone was absolutely wonderful. The sells team (Sammy) The home loan team (Taylor and Jenna). I have owned 10 homes. This team gets things done and fast. There were a few negative reviews on line. I have had a couple of issues with a few items. But there's nothing to complain about. The items are appliances, the house is great. Thank you everyone. I love my new home.

Having a ready made Home was key to our needs. Moving out of State was an important step in finding our next home as quickly as possible.

Catherine was great and helped us navigate the complex buying experience

I walked the home with our sales associate Beverly and our realtor and immediately fell in love with the layout. The home was at the top of our price point, but had everything we were hoping to find in a home. Beverly and our build team updated us each week on the progress (we were living out of state) with pictures and information about what was being done at that time. During our orientation, everything was explained in thorough detail to us, and great advice was given to help us take care of our brand new home. The fixtures and included appliances aren’t great quality, but they get the job done for the time being. Overall, we are happy we bought our Richmond American home and are excited to add our personal touches to it. ... More

We moved in about 5 weeks ago. Rob was very helpful during the purchase. Carlos has been wonderful in addressing minor issues that need attention. He communicates very well and we are very appreciative of that. Cris has been great and helping us with our yard. We had a plant die in the front yard and it has already been replaced. Everyone has been very nice and our home is beautiful.

Ryan was very responsive during the buying process. Made the whole process easy and responded to all my questions.