Richmond American Homes Reviews

I am happy to go with Richmond American home. Everything went well from the first start until I got the house. They took care really good of customer.

They were a great team! Very responsive and personable.

I could not be happier with my results. Quick service & very trustworthy staff. Took care of my insurance needs. Eric and the entire Richmond American Home Staff were very professional and were great to work with. Amazing Home buying experience!.

Tim- supervisor was and is outstanding. He was there in the beginning and I know he will have my back no matter what! Super helpfull!

This is my first home, it is a dream for me! Since I didn’t have experience I needed a group of people to trust, to show me what I need to learn! The Richmond was so great doing that, special Harry that was there with me in all details, from loan to the design of my house! I always had questions answered, also when I came to visit the property, they patiently explained to me all the details of the construction. I really like my house and I’m so thankful!

Overall- Good experience. Sales man Greg was great as well as Tracey with the home gallery design center .

My experience whit you was very good and rewarding. Thank you very much for your help

We had an extremely smooth process from day one up until/beyond our move in date. Very happy!

Home is great for seniors. All on one floor. In a growing community. It’s away from heavy traffic but close to shopping. When fully built out it will have that small town feel and yet have access to all that a city has to offer. Everything is new and shiny.

Anastasia was fantastic in the sales process, made it very easy and smooth! The Richmond finance side were also great, very responsive and we got an incredible interest rate!

Overall a very good experience. Walk through team was amazing. Some areas of concern were not addressed and I was left the supplies to paint these areas myself however DJ is great and responds ASAP

The purchase process for this home was easy and seamless. We worked with an excellent sales associate who answered questions and was so supportive during the time we worked with him. The construction manager was also good to work with in helping get the house ready to move into. There was a short timeline between purchase and closing and he go everything that needed to be fixed or completed done in that time. He was very responsive to our questions and Pros: The house is quiet and solid. We are happy with the home and are glad we chose Richmond to work with. Cons: the quality of the house painting inside and out is a little disappointing. We will have to do some repainting both inside and out on trim and doors. It is not a big issue. The responsiveness of the after sale personnel is not as good as with the earlier team. Fortunately there have been only a few minor issues to be dealt with to date. Again, we are happy with our home and will recommend Richmond to other prospective buyers. ... More

Great experience from staff through the process.

Very nice and friendly staff including sales and on-site construction crew. Walkthrough was good and answered all of the questions.

Everything was completed as per the timeline presented. Any issues that popped up Brandee hopped right into and assured it would be taken care of.

Both of the sales associates were a pleasure to work with; very attentive, knowledgable snd accessible. All questions/concerns were answered and Shandara was proactive in her communication. Even the builders were available for questions and were very pleasant. These homes are great quality and we love everything about them. Can’t wait to make memories here!

Olay was amazing through every step of the process from start to finish.

So far so good.

Great experience, very responsive to requests

They really made this experience easy and very memorable

Great home quality enhancements

Great floor plan. We did not pick the extra's but good choices were made on most items.

We just closed on our home in Feb. 25, and it really was a better process than expected. The house is very nice and we’re really happy with it, but it’s still just a spec home. Nothing really great about it, but it is a nice home. I would buy from Richmond all over again, but just for the staff that we worked with. Ricardo & the sales staff were so helpful and accommodating even after the closing. Reon and the construction staff did an amazing job and kept on contractors for the few repairs there were. It’s almost been a month since we closed and I count these people as friends. I can still call if I need something and they are very helpful, not just trying to sell a house and brush you out after. ... More

Sylvia was very helpful and professional; Along with my agent, I was shown multiple options, all my questions were answered, and the final purchase process was friendly and straightforward; I was buying from out of state and have not yet moved in full time, but Richmond American helped my agent make this intimidating process very pleasant.

Jaelle has been and continues to be very helpful through the buying process of home.shr showed us a couple of models . It was a move in quick home. We loved the home and for the price we felt very happy that we were given a good deal. We quickly put down payment and within two weeks we owned and closed house. She also helped by opening home to workers or packages I had sent to house. She is very trustworthy. I continue to ask questions after moving in and all the girls in office and dj got home warranty have been so helpful and made buying and taking care of house worry free. Thank you Richmond homes for having such knowledgeable and respectful workers. ... More