Richmond American Homes Reviews

The entire team kept us up-date on the progress especially Oliver J and went out of his way to have a smooth transition into our new home he became a new friend!

Thanks Debi for making this experience so wonderful for us! We LOVE our new home!

Everyone I worked with was so friendly and helpful. I loved the entire experience. Would defienetly go with Richmond Homes again, but I don't think I'll ever want to part with the home we just got. I loved getting the weekly updates with pictures showing what was completed each week throughout the building process.

The process was great. The only issues I had was electrical issues, and was not very happy that my heater during extremely cold mornings was out for two days. But Manuel communication was great and extremely sympathetic and helpful. Lupe also was awesome when I had questions regarding the house. The issues were resolved and have not had any since then.

The overall experience is very nice. Our sales agent is great, very responsive even out of working hours! Our superintendent is also great, taking care of any issue at the first moment.

We love our home. Our Superintendent Saul was very accommodating and always available. Any major or minor issues we had were resolved with Saul’s empathy and timely response. We always felt like he was our greatest advocate and wanted what was best for us and our new home.

I am happy to go with Richmond American home. Everything went well from the first start until I got the house. They took care really good of customer.

They were a great team! Very responsive and personable.

I could not be happier with my results. Quick service & very trustworthy staff. Took care of my insurance needs. Eric and the entire Richmond American Home Staff were very professional and were great to work with. Amazing Home buying experience!.

Tim- supervisor was and is outstanding. He was there in the beginning and I know he will have my back no matter what! Super helpfull!

This is my first home, it is a dream for me! Since I didn’t have experience I needed a group of people to trust, to show me what I need to learn! The Richmond was so great doing that, special Harry that was there with me in all details, from loan to the design of my house! I always had questions answered, also when I came to visit the property, they patiently explained to me all the details of the construction. I really like my house and I’m so thankful!

Overall- Good experience. Sales man Greg was great as well as Tracey with the home gallery design center .

My experience whit you was very good and rewarding. Thank you very much for your help

We had an extremely smooth process from day one up until/beyond our move in date. Very happy!

Home is great for seniors. All on one floor. In a growing community. It’s away from heavy traffic but close to shopping. When fully built out it will have that small town feel and yet have access to all that a city has to offer. Everything is new and shiny.

Anastasia was fantastic in the sales process, made it very easy and smooth! The Richmond finance side were also great, very responsive and we got an incredible interest rate!

Experience was good. Weekly updates. Good follow through

We recently moved in to our new home. It's only been a little over a month, but we're generally pleased with the house and would only suggest a few changes. The buying and move-in processes were great and the supervisors have been awesome at addressing any minor fixes we've needed. Overall, the quality of materials and workmanship are pretty good. There's only a few things we've noticed that could be improved. The balusters along the stairs don't all sit flush on the bottom. The top floor (carpeted) already has several squeaky spots. There are no outlets on the kitchen island. Overall, though, we are pleased with our purchase and look forward to living in our home for a long time. ... More

I found my home by accident. It was not on my list of properties to view. Once I entered the model I was greeted by Jerry. He showed me the smaller model and the Larimar. Even though I used an outside lender the home buying process went smoothly from beginning to end. Even now the warranty team is attentive and accommodating. If you’re looking to purchase, go Richmond American.

The Agent was straight forward and honest. He worked hard to accommodate my request for changes in the new home. It was about as stressful free as you can get buying a new home.

Richmond gave us the opportunity to finally become homeowners in our late 40s. The process was seamless and from start to finish, between sales to loan officer to underwriters, to everything in between, we couldn’t have had a better experience.

I love my home. I’m grateful everyday the entire team played a role in me obtaining the American dream. There were some small hiccups, however the were addressed and handled with urgency and respect for us. I have told several friends about this builders product. Respectfully

Moving from CA to AZ was not an easy decision, very Nice Sales person Janna made little bit easier, got a beautiful house in Nice location. everything was smooth, little bit of missing quality issues like water leak, but they fixed it very fast in few mins after calling.. warranty person Melissa also very nice and quick response. Overall we are very happy with house Richmond American built. may be just one request, allow one or two customer request also along with their pre selected designer items, please also consider design phase functional aspect example not having single drawer under bath sink. Thanks Richmond homes for building beautiful house. ... More

House is about 95% perfect. There are always going to be the little things you find that need fixing. I think some of those things should have been found prior to us finding them, but none the less, the builder was quick to accept and address those issues. (minor things by the way). Hopefully the rest of the short list is addressed as quickly as the first few items have been.

Overall a very good experience. Walk through team was amazing. Some areas of concern were not addressed and I was left the supplies to paint these areas myself however DJ is great and responds ASAP