Richmond American Homes Reviews

So far everything has been great! Stacey our realtor was amazing! Hector has been great too. Although we are still waiting for things that the builders didn’t fix before we moved in.

I had a great experience with Richmond American. The whole process was smooth. I've been in my new home for over a month now. The house is amazing, the neighborhood is what I wanted. I think I made the right choice with this new construction in a beautiful location that is growing.

The process purchasing a new build home was easier than I thought it would be. Our sales rep, Solita was wonderful. She has a wealth of experience and made our home buying experience truly memorable. Solita was very responsive and addressed all of our questions and concerns. I love our new home. It is exactly what we wanted in our forever home. We remained in contact with the superintendent, Greg, throughout the construction. Greg took the time to answer our construction questions. Overall, the process was straight forward and low stress. I appreciate all the people we worked with throughout the process. ... More

This is our second new build and it was a much smoother process than the first time around. Overall we are very happy with our new home and everyone at Richmond

We have had a very good relationship with Dale, Judy and Kelly. Always there to answer questions and take care of us.

Richmond team works great throughout the process, everything is well taking care of and meet most of my expectation.

We couldn’t have anyone better than Noah H. As a sales person. He was extremely profesional, polite, knowledgeable with a wonderful attitude and responsiveness to every question that we had….. and we had a lot! Overall buying experience was excellent as first time home buyers. We never though it was going to be this easy.

Amanda was amazing! She’s very communicative and supportive. She walked me through the entire process and gave me construction updates almost weekly. She went above and beyond and came went to meet me at their office before they even opened. Jimmy and Kyle were great! They explained explained everything during my walkthroughs. Great customer service. During my final walkthrough, Kyle said, “We want you to be happy with your purchase.” He stuck to his word and fixed most of the discrepancies I found during my final walkthrough.

Bought a new house on a new subdivision, as many other houses are getting built, lots of trash blows all over the place and most to the park and driveways. HOA just sends letters to all home owners, to tell us to clean after ourselves, knowing that 98% of trash is from construction trades .

Great experience overall. The value for the home was perfect. Material quality of the house was to be expected. After moving in door knobs and lights fell off. Paint a little sloppy after noticing being there for awhile. Overall, I would work with Richmond again.

House really looks great and price worthy

Joe made it so easy, total pro.

My experience was really good, no hiccups what do ever.I love my home

After closing warranty issue have been a problem we were informed two weeks they would walk through after move in and never happened I had to call to get that done 3 weeks after move in and still not one single warranty issue has been fixed so we are going on over a month after move in super frustrating and think it wouldn’t be that hard to get thing done with small issues!!

Probably the easiest home buying experience I have ever had. Moved very fast and very professional. Love my new home.

Great buying process. Mortgage agent n his team was very helpful and responsive!

Purchase process and delivery of home was terrific. The purchase value is terrific because we got a terrific price and interest rate compared to the market. The quality and craftsmanship is average but all builders homes, even custom homes, are that way since they do not use top quality materials and labor. We are still very happy with our purchase!

Paul and Yudy we’re awesome!!! They made sure you keep my process nice and smooth!

Grant worked with me and my family as professional, prompt and well mannered as it could have been. He was courteous and knowledgeable as well. He really impressed me with his ability to multitask and answer my calls, text messages, and questions promptly. He made himself available to me afterhours which was above and beyond my expectations . He even went as far as greeting me personally my very first stay in my new home

Sales representative that I worked with was so good and she was able to help me the right home that I was looking for. Representative name - Nita.

Bought a Richmond American home in Paintbrush Hills subdivision in Falcon CO. Sales staff was very helpful and project manager was ernest about resolving what few Issues I had before closing. The cost of the home was reasonable considering how expensive housing has gotten in Colorado. From the time we signed a contract to closing was really fast as long as I was prepared to get the lending depart everything to them promptly.

Shop extensively. View neighborhood & neighbors carefully.

Chuck and Desmond was awesome.

Overall pleased with the sale and closing experience.

I have enjoyed my experience with Richmond overall! The staff at the Willow Springs Ranch location have been kind, non-pressuring, and present throughout the process. I would have appreciated greater clarity on some of the billing processes and a few more little fix-ups after noticing some minor problems upon moving in. These things have been minor, however, and I would highly recommend buying a home with Richmond!