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Richmond American Homes Reviews

What Homeowners Have to Say About Richmond American Homes.

Richmond American Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.9 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Richmond American Homes 1982 homeowner reviews to learn why they are the right team to build your new home.

Richmond American Homes

has 3.9 out of 5 stars in All Areas

1982 Reviews in All Areas

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.8

Value 3.9

Responsiveness 3.7

Customer Reviews

Excelent

  • Emma C.
  • Verified HomeBuyer
  • May 28, 2025
  • Saint Augustine, FL

A quick and easy experience. Excellent service, I loved shopping with Richmond

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience with Richmond American!

  • Todd M.
  • Verified HomeBuyer
  • May 28, 2025
  • Surprise, AZ

We had a great experience working with our Richmond American realtor. She communicated with us along the way and helped make the process smooth. Our Superintendent has also been great. He has been very responsive to any concern or request we’ve had. We appreciate all the support and would definitely recommend Richmond American homes to our friends.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Very happy with my new home

  • Arturo G.
  • Verified HomeBuyer
  • May 28, 2025
  • Saint Augustine, FL

Richmond agent was great throughout the entire process, had a couple of workmanship issues that were quickly addressed. Very happy with my new home. Thanks

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Home buying process

  • Anthony H.
  • Verified HomeBuyer
  • May 28, 2025
  • Colorado Springs, CO

Olay was amazing through every step of the process from start to finish.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Smooth process from purchase to move in

  • Charlie A.
  • Verified HomeBuyer
  • May 27, 2025
  • Jurupa Valley, CA

Colleen was a great help and immediately available for any inquiry in the process.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Grest Experience

  • Chadwick W.
  • Verified HomeBuyer
  • May 27, 2025
  • Mt Juliet, TN

Communication was great. Process was smooth. Home is great and enjoying it.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Good

  • Kayla B.
  • Verified HomeBuyer
  • May 22, 2025
  • Dickson, TN

Smooth and easy process. Everyone communicated in a timely manner. I had a few things that needed to get fixed post move in day and Andrew made that happen. Very pleased with this company.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Leah did a wonderful job executing the process

  • Steven S.
  • Verified HomeBuyer
  • May 20, 2025
  • La Quinta, CA

They can expect a professional operation when dealing with Richmond Homes

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

M and S

  • Michael F.
  • Verified HomeBuyer
  • May 20, 2025
  • Queen Creek, AZ

So far so good.

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

Marie, Jee, Chris, Gail, Rose

  • Gustavo S.
  • Verified HomeBuyer
  • May 19, 2025
  • Roseville, CA

Great group of people to work with. All very professional and courteous. People I would be friends with for life and invite to my home for BBQ and family events. My wife and I felt comfortable and important. Gail has been a blessing and on top of all repairs and follow-ups. Loan process was challenging but Chris made us feel appreciated through the process. Overall you guys were a blessing in our process. Rose was also a blessing and showed us many options before we made our final decision. Thank you all Richmond Homes for your most excellent staff. Gus & Cindy

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Excellent - Professional and Reliable

  • Theresa G.
  • Verified HomeBuyer
  • May 15, 2025
  • Lathrop, CA

I couldn't be happier with my experience working with German. From the initial process to the walk-through, the entire process was smooth, transparent and well-managed. I believe the quality of materials is great; however, I can't say the same thing about workmanship. A lot of the tagged items were fixed before closing but a few weeks into moving in, I am noticing quite a few items that still need to be fixed. I haven't started the reporting process for these issues but I'm looking forward to a great experience just like how it was from the beginning of the home buying process.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Dan

  • Daniel C.
  • Verified HomeBuyer
  • May 13, 2025
  • Monument, CO

Great experience, very responsive to requests

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Fantastic new home

  • Lois 9.
  • Verified HomeBuyer
  • May 09, 2025
  • Glendale, AZ

I absolutely love my new Richmond American home. Moises in the sales office was a honest, sincere, trustworthy person to work with and help me get through the selection and purchasing process. The home is beautifully made with a feeling of luxury that I am thoroughly enjoying!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

We hope our next purchase will be Richmond American as well

  • Daniel R.
  • Verified HomeBuyer
  • May 08, 2025
  • North Las Vegas, NV

Buying a new build was way less stressful than buying a resale home. And Richmond American covered all their bases in the home buying process. They took the guess work out of everything and guided us throughout the whole process. We couldn't be happier.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

new home owner

  • LaPortia J.
  • Verified HomeBuyer
  • May 08, 2025
  • Hazel Green, AL

Buy home was scary at first until my realtor showed me my home i fell in love with as soon as i walk in .. best decision we could have made

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Roam Satisfied Buyer

  • Rafael Z.
  • Verified HomeBuyer
  • May 07, 2025
  • Mountain Green, UT

Purchase process and delivery of home was terrific. The purchase value is terrific because we got a terrific price and interest rate compared to the market. The quality and craftsmanship is average but all builders homes, even custom homes, are that way since they do not use top quality materials and labor. We are still very happy with our purchase!

Total Score 5


Quality 3

Trustworthiness 5

Value 5

Responsiveness 3

Hailey, Luke, and Genny are great!

  • Caleb F.
  • Verified HomeBuyer
  • April 30, 2025
  • Windsor, CO

Richmond Homes is a great builder with good, quality homes. The home buying process was seamless from start to finish. Very thankful to work with Hailey, Luke, and Genny.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Nice homes nice neighborhood

  • Joseph I.
  • Verified HomeBuyer
  • April 24, 2025
  • Peyton, CO

Over all pretty happy. Neighborhood is nice and homes are nice. Typical new build issues but they are taken care of promptly by phil

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

great experience

  • Johnathan B.
  • Verified HomeBuyer
  • April 23, 2025
  • Aurora, CO

FromThe moment I inquired about the home to move in all went really smooth. The team was communicative and any issues found in the house were fixed before move in. Highly recommend.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Loving the Paige

  • Kelly K.
  • Verified HomeBuyer
  • April 23, 2025
  • Eagle, ID

We have been very pleased with our new home, the Paige model. I have had a lot of experience with Richmond before with friends who have bought homes with them and they’ve all had great experiences, but this is the first time I’ve purchased a home with Richmond. They live up to the reputation and they are very responsive and helpful when it comes to new home issues. Warranties are taken care of right away, and the site supervisor has been awesome. Also, our sales rep was amazing as well. The overall experience has been fantastic!

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great wonderful experience

  • Patrick B.
  • Verified HomeBuyer
  • April 22, 2025
  • Jacksonville, FL

They really made this experience easy and very memorable

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Hassle free home buying experience

  • Paul K.
  • Verified HomeBuyer
  • April 22, 2025
  • Colorado Springs, CO

Enjoyed working with the team. Exceeded expectations.

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

What can I say...satisfied

  • Ismael B.
  • Verified HomeBuyer
  • April 15, 2025
  • Haines City, FL

From the very begining the whole process was , profecional,excelente and tthe proceso was fast. The employees were Kind and fast to respond any issue ......thanks for averything....

Total Score 5


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Quality home, great options, affordable pricing.

  • Khublal M.
  • Verified HomeBuyer
  • April 15, 2025
  • Kissimmee, FL

Buying this home was a breeze. Every team member that had a part in my purchase made it simple. I was informed along the way what to expect and when to expect it. There were no delays once the purchase agreement was made. The walk through and closing was quick. It did take some time to complete some of the issues from the walk through but there is only1 item from the list to be completed.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Maricopa house

  • Michael K.
  • Verified HomeBuyer
  • April 15, 2025
  • Maricopa, AZ

Over all great experience.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5