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Richmond American Homes Reviews

What Homeowners Have to Say About Richmond American Homes.

Richmond American Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.8 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Richmond American Homes 1402 homeowner reviews to learn why they are the right team to build your new home.

Richmond American Homes

has 3.8 out of 5 stars in All Areas

1402 Reviews in All Areas

Ratings by Category

Overall 3.8

Quality 3.6

Trustworthiness 3.7

Value 3.8

Responsiveness 3.5

Customer Reviews

Shandara

  • Jason Travis H.
  • Verified HomeBuyer
  • December 31, 2024
  • Ferndale, WA

When we first drove into the beautiful new subdivision being built by Richmond American Homes, we didn't expect to drive away with a home. Shandara was amazing in helping our family achieve our goal of home ownership again. The whole crew, to include Patrick, made the entire purchase process easy and fun. Thank you Richmond American!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Amazing experience with Amy and Richmond.

  • Anonymous
  • Verified HomeBuyer
  • December 30, 2024
  • Victorville, CA

Amy did an absolutely phenomenal job at Richmond Homes, guiding me through the process of purchasing my dream home with unparalleled expertise and care. From the first meeting to the final steps of closing, she went above and beyond to ensure every detail was perfect, making what could have been a stressful process feel seamless and exciting. Amy’s professionalism, deep knowledge of the market, and genuine dedication to understanding my needs made all the difference. Her warmth, attention to detail, and ability to navigate challenges with ease truly set her apart. Thanks to Amy, I now have ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very helpful and educated team

  • Kenneth B.
  • Verified HomeBuyer
  • December 28, 2024
  • Aurora, CO

Great team!! Walked us through the entire process! We are very thankful!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

It was a wonderful experience as first time buyer

  • Jameel K.
  • Verified HomeBuyer
  • December 27, 2024
  • Mascotte, FL

My experience as a first time buyer was really amazing and a smooth transaction I would recommend this company to everyone I know.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

August

  • August Michael M.
  • Verified HomeBuyer
  • December 26, 2024
  • Apollo Beach, FL

My sales agent went above and beyond to make our dreams come true with Richmond American Homes beautiful home. She worked with us and explained everything perfectly!! My construction manager was 100% on top of the craftsmanship for our home also. He explained the process to us step by step... A+ all around...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Home buying experience

  • Michael Joseph C.
  • Verified HomeBuyer
  • December 26, 2024
  • Wittmann, AZ

Excellent home buying experience from start to finish.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Family Review

  • Monette Elshabazz B.
  • Verified HomeBuyer
  • December 26, 2024
  • Jacksonville, FL

Best customer service experience!! Vernice, Tyanna, Steven, and Jen were exceptional. They tended to my family's needs and were very professional. They held our hand every step of the way. I recommend this team to whomever is buying a home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The process was easy

  • Jean Enas P.
  • Verified HomeBuyer
  • December 20, 2024
  • Kissimmee, FL

I love the layout..Good material.all my family and friends love the design.Very nice house.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Home buying experience

  • Sacha R.
  • Verified HomeBuyer
  • December 19, 2024
  • Mascotte, FL

I had a great experience with Richmond American Homes, specifically with the sales associate Todd and the builder Chris. They were very helpful with everything I needed. This was my first time buying a home, and they made sure to educate me and guide me through the entire process, making the transaction smooth. The financial team also did a great job. If you are a first-time homebuyer, you should definitely consider them. Whatever they told me at the start was exactly what I spent and received in the end.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Love the house

  • Matthew Edward W.
  • Verified HomeBuyer
  • December 13, 2024
  • Columbia, TN

Overall, we are happy with the process and quality of work. Yes, there were issues along the way, but the construction manager (Scott), sales agent (Michael), and loan officer (Chris) all went above and beyond to help get resolutions.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Chandrakant

  • Chandrakant E.
  • Verified HomeBuyer
  • December 12, 2024
  • Las Vegas, NV

Good solid material and value is American home

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Satisfaction guaranteed

  • Shada C. H.
  • Verified HomeBuyer
  • December 12, 2024
  • Perris, CA

I'm so happy I choose Richmond American! I love my new home, builders did an amazing job. No complaints.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great

  • Brian Thomas G.
  • Verified HomeBuyer
  • December 12, 2024
  • St Augustine, FL

Susan Smith was awesome and helping me make my dreams come true with my beautiful new home

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Home of a Lifetime

  • Debra J C.
  • Verified HomeBuyer
  • December 10, 2024
  • Lafayette, CO

We came to Richmond after a poor experience with another homebuilder. We were nervous and skeptical, but after meeting sales rep Andrew, our spirits were immediately lifted and as we progressed during the process, we knew he guided us on the right path. I would not hesitate to recommend Andrew and Richmond Homes. They have been professional in every way possible and not let us down once! This has been a dream come true! We are so pleased with our new Richmond Home and feel very fortunate to be here! Many thanks!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Bought another great home from Richmond American

  • Ted Randy P.
  • Verified HomeBuyer
  • December 10, 2024
  • Thornton, CO

Eight years ago we had a home built in Thornton by Richmond American. Now, in October 2024, we bought another brand new home. We've been please from start to finish with our sales person Holly, the building team, and the finance team. We really like our house and are making it our permanent home. My wife and I highly recommend Richmond American Homes!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Easy & Stress Free Experience

  • Brett D J.
  • Verified HomeBuyer
  • December 10, 2024
  • Ruther Glen, VA

In early August of this year my wife and I went scouting for neighborhoods to consider building our first "new" home in Virginia and stopped by Pendleton in Ruther Glen, VA due to its adjacency to a nice golf course. We met Jim L, sales professional, who was exceptional. Now this was a scouting visit, which six hours later turned into a purchase of our new home on the golf course. Jim kept us updated weekly with photos, texts, emails and recommendations of local businesses to support our needs. Al, our General Contractor, was great to work with, informative and down to earth. The whole ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesome

  • Jordan E.
  • Verified HomeBuyer
  • December 08, 2024
  • Colorado Springs, CO

Lukas and Taylor were amazing to work with and timely with any requests that arised 10/10

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

First home with Richmond

  • Alena K.
  • Verified HomeBuyer
  • December 08, 2024
  • Aurora, CO

Our experience with Richmond overcame all our expectations. We got a new built with 3.9% rate! Our sales associate negotiated drop-off the price, getting appliances and covering our current lease. All stuff was professional and supportive. We really love our new home. I was built with high quality and care of customers.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Love my new home

  • Lucia Marie L.
  • Verified HomeBuyer
  • December 07, 2024
  • Columbia, TN

I had to have this home after being in it for just a couple minutes. Since it was ready to move in I asked for a short escrow and was in the home in 2 weeks after going into escrow. My sales agent and the superintendent have been great to work with. After walking through othe builders models this was by far the most impressive with the finishing touches.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great guidance throughout the process

  • Eduarda N.
  • Verified HomeBuyer
  • December 07, 2024
  • Haines City, FL

Trustworthiness, security, availability, following through the whole process and the completion!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Quick and smooth process

  • Lauren A.
  • Verified HomeBuyer
  • December 05, 2024
  • Commerce City, CO

We had an amazing experience with Beverly, our sales associate. She was so communicative and helpful from start to finish! We were very happy with Adam, our construction manager. He ensured any concerns or flaws we noticed in our walkthrough were completed by closing. We love our house and neighborhood.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience buying a model home

  • Paul B.
  • Verified HomeBuyer
  • December 05, 2024
  • Castle Rock, CO

Chris Martin was so great finishing the punch list and getting us moved into our new home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great

  • Roberto R.
  • Verified HomeBuyer
  • December 01, 2024
  • Umatilla, FL

The house is perfect. No problems.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Love my new home

  • Anonymous
  • Verified HomeBuyer
  • December 01, 2024
  • Middleton, ID

I have a great experience and love my new home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Richmond Homes provides excellent customer service.

  • Michael Eugene B.
  • Verified HomeBuyer
  • November 30, 2024
  • Monument, CO

Follow-up was excellent. Thinks that need done get done.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

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