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Richmond American Homes Reviews

What Homeowners Have to Say About Richmond American Homes.

Richmond American Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Richmond American Homes 1121 homeowner reviews to learn why they are the right team to build your new home.

Richmond American Homes

has 3.7 out of 5 stars in All Areas

1121 Reviews in All Areas

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Value 3.7

Responsiveness 3.4

Customer Reviews

Azure Model Dream Home

  • Joseph Ross Shaffer, I.
  • Verified HomeBuyer
  • September 03, 2024
  • Eagle Lake, FL

We bought a Richmond American model in Florida. We picked the Azure model. My wife and I love it. Our rep Rosemary was wonderful and helped us immensely in picking and buying our home. We have lived in it just over a month and have n o complaints. We stop and look around almost daily and cannot believe we are actually living in such a nice home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Lovely Home - Tony is #1, Thanks Amy, Taylor, Adam.

  • Anonymous
  • Verified HomeBuyer
  • September 01, 2024
  • Tucson, AZ

Richmond American’s onsite sales team, dedicated lender, patient final stretch coordinator and site superintendent went above and beyond, every step of the way - from inception, build-out through closing. After closing, sales agent and lender were available and answered the few concerns, with the same immediacy as during the sales process. Richmond corporate QC has been outstanding, ensuring that any remaining punch concerns are being addressed, resolved. Solid product, beautiful home; expect excellence - Richmond American Delivers!!!!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Lauren and Mike

  • Robin M. S.
  • Verified HomeBuyer
  • August 25, 2024
  • Aurora, CO

Our sales person was Lauren and she was AWESOME! Communicated every step and was so attentive to us. Mike our project manager was thorough and knowledgeable

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience

  • Kendrick Dewayne M.
  • Verified HomeBuyer
  • August 25, 2024
  • Sacramento, CA

My wife and I are extremely grateful for this property. The material and the structure is high quality. The customer service was impeccable across the board. We are very appreciative for the entire process. Thanks Richmond Homes.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Moonstone

  • Arrington Gray L.
  • Verified HomeBuyer
  • August 25, 2024
  • St Augustine, FL

I love my house so much. It was a pleasure to work with the entire Richmond American team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesome

  • Waldemal V.
  • Verified HomeBuyer
  • August 23, 2024
  • Winter Haven, FL

Awesome couldn’t be better process was great and smooth

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Peter

  • Peter N.
  • Verified HomeBuyer
  • August 17, 2024
  • Stockton, CA

I would recommend Richmond American homes for any new home shoppers. They use superior materials for their construction. They provide you with enough space at your backyard at no extra cost. I have more than 3500 square footage at my backyard and people keep asking me how much did I pay to get extra lot? Their finishing is top notch. The on-sight sales representative Vicky and Betty are phenomenal. We are happy we bought from Richmond American homes.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Kennard

  • Kennard Vishnu C.
  • Verified HomeBuyer
  • August 16, 2024
  • Kissimmee, FL

Very good dealing with Clay

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

First Time Homebuyers, In love with Richmond American Homes

  • Jeffery Michael K.
  • Verified HomeBuyer
  • August 16, 2024
  • Eagle Mountain, UT

Our experience as first-time homebuyers with Richmond American Homes was exceptional from beginning to end. We initially visited Sage Park on a whim to explore the community and get a sense of the pricing and features of new homes, as we were moving from out of state in a month and wanted to determine the best place to live and raise our family. Dave at Sage Park was welcoming, professional, and genuinely supportive. He never pressured us into signing a contract just for the sake of it. After touring two homes under construction and the model home, we found the perfect fit. Dave then ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The entire process is smooth and easy

  • Anonymous
  • Verified HomeBuyer
  • August 16, 2024
  • Ruther Glen, VA

Me and my family we had a smooth and easy experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

happy with my purchase

  • Leonardo Andres Rivas B.
  • Verified HomeBuyer
  • August 16, 2024
  • Saint Cloud, FL

I am grateful to the company for their quick responses to the difficulties that arose. My family and I are very happy to have acquired our property with them. The experience was quick and easy.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great communication and great services

  • Jisung L.
  • Verified HomeBuyer
  • August 15, 2024
  • Colorado Springs, CO

Great communication and great services!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Superior experience top to bottom, beginning to end!

  • Paul S.
  • Verified HomeBuyer
  • August 11, 2024
  • Orange Park, FL

From the beginning of our initial look to our final purchase, everyone was very friendly, courteous and explained every step of the process. Was knowledgeable about the homes and was straightforward (honest). You don’t find all those qualities in today’

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Amazing!

  • Ethan A.
  • Verified HomeBuyer
  • August 10, 2024
  • Las Vegas, NV

Amazing! Working with Stacy was great!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

great

  • Omar S.
  • Verified HomeBuyer
  • August 09, 2024
  • Las Vegas, NV

great experience Stacey, Angel and Raul respond immidietly, Great customer service!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Amazing.

  • Abbas G.
  • Verified HomeBuyer
  • August 09, 2024
  • Queen Creek, AZ

The whole process, from buying to moving in, was super smooth and well-organized! The quality and value of my new home totally exceeded my expectations, with great craftsmanship and design. The builder’s team was awesome—really responsive and did everything they promised, which made the whole experience easy! I’d definitely recommend this builder to anyone looking for quality and great service!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very happy with my Richmond home

  • Lindsey S.
  • Verified HomeBuyer
  • August 09, 2024
  • Castle Rock, CO

I had a wonderful experience buying my Richmond home in Castle Rock, CO. Pete did a great job helping me with the home sale and keeping me up to date. Amanda assisted me with the design center selections, and she was such a pleasure to work with. Everything turned out perfectly. My superintendent, Chris, has been exceptional to work with. He has gone above and beyond every step of the way, providing me with peace of mind and a beautiful home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Linh

  • Linh Nam V.
  • Verified HomeBuyer
  • August 09, 2024
  • Aurora, CO

Great home for the price

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Incredible experience

  • Devin Andrew S.
  • Verified HomeBuyer
  • August 09, 2024
  • Red Rock, AZ

Richmond homes was very professional and answered any questions you had at a timely manor

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Integrity, honest, amazing customer service.

  • Evelyn Joan S.
  • Verified HomeBuyer
  • August 08, 2024
  • Jacksonville, FL

Honest, integrity, attention to detail, House is beautiful, very impressed. Thank you!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great job at Dove Point

  • Charles Kroegel, J.
  • Verified HomeBuyer
  • August 05, 2024
  • Las Vegas, NV

Greysi and Angel and Raul did a great job communicating and following through with their commitments. Great team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Bought spec home in Florida

  • Glenn James G.
  • Verified HomeBuyer
  • August 05, 2024
  • Winter Haven, FL

I purchased a spec home that was finished 3 months prior to my purchase. There were some small craftsmanship issues but these were taken care of immediately. The team was excellent and a pleasure to work with.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent and professional!

  • Carmen B.
  • Verified HomeBuyer
  • August 04, 2024
  • Tucson, AZ

I’m glad I went with Richmond and would do it again if necessary. I worked with the builder and sales person throughout the process of the home. Excellent service.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Smooth move from another state!

  • Jenita Patres B.
  • Verified HomeBuyer
  • August 04, 2024
  • North Las Vegas, NV

I moved from the Seattle area because I had a goal of owning my first home. Housing market caused me to look at different states to achieve my goal. When I arrived at the Richmond American Home Property I was greeted by a wonderful agent Greysi that helped me until the very end. She made my move from Washington state to North Las Vegas smooth and very pleasant!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience

  • Jason Thomas S.
  • Verified HomeBuyer
  • August 04, 2024
  • Aurora, CO

Smooth closing process. Supers go above and beyond to help with any issues we've had. Love my new home

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

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