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Richmond American Homes Reviews

What Homeowners Have to Say About Richmond American Homes.

Richmond American Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.9 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Richmond American Homes 1661 homeowner reviews to learn why they are the right team to build your new home.

Richmond American Homes

has 3.9 out of 5 stars in All Areas

1661 Reviews in All Areas

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.8

Value 3.9

Responsiveness 3.6

Customer Reviews

Great experience with our purchase

  • Tanja S.
  • Verified HomeBuyer
  • May 16, 2025
  • Colorado Springs, CO

Amazing employees like Bridgette and Chris made our home buying experience very pleasant. They are very friendly and helpful. They quickly responded to all of our questions and requests/concerns. Mortgage approval and closing went very well and fast.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

A wonderful experience with an amazing company and team and coworker management skills, professional

  • Dealchaezadaek J.
  • Verified HomeBuyer
  • May 14, 2025
  • Glendale, AZ

A beautiful and professional team awesome workers, great display of force in a profound and loving and kind and gentle manner and very professional me to expectation on your needs provide a lot of empathy suggestion and good input benefit towards each clients and good listening awesome company. I had an amazing experience Thank you Richmond amazing team company, coworkers and excellent management skills assessing the needs meeting the needs and dreams and the inspiration of families across America in the globe I highly recommend them anytime of the day any time of the year time in a minute ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

S

  • Jaswinder Singh J.
  • Verified HomeBuyer
  • May 11, 2025
  • Stockton, CA

Excellent customer service and very friendly. I’m was so impressed with their service. I will recommend to everyone who will buy a house.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Experience with Richmond American Homes

  • Victoria A C.
  • Verified HomeBuyer
  • May 09, 2025
  • Perris, CA

It was pleasure working with everyone at Richmond American Homes. Everyone was helpful, communication was easy and we did not feel pressured like we did at other new developments. Julio was outstanding! He was patient, informative, checked in with us regularly and provided guidance along the way. We immediately made a decision because of the way we were treated and the professionalism of those we worked with.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Ellen P

  • Ellen Rosete P.
  • Verified HomeBuyer
  • May 09, 2025
  • Henderson, NV

Great..immediate response with concerns. Ellen P

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Layout is nice with a nice view!

  • Celestina Maycacayan M.
  • Verified HomeBuyer
  • May 09, 2025
  • Stansbury Park, UT

Very professional in doing business with them!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Friendly and helpful employees

  • Run K.
  • Verified HomeBuyer
  • May 08, 2025
  • Thornton, CO

We loved working with Holly! She was truly amazing and very transparent throughout the whole process. Once we were building our weekly updates with Tony began and he was always very friendly and helpful with any questions or concerns we had. Once we were in the finishing stages Zack took over our weekly updates and did our walkthrough with us and also made sure things were being done properly. The team we had were great and we were very happy with our home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent Buying Experience with Richmond American Homes!

  • Roberto Carlos Isaac S.
  • Verified HomeBuyer
  • May 08, 2025
  • Saratoga Springs, UT

From the sales personnel to the support staff, the purchasing process with Richmond American Homes was amazing. Thank you Richmond American Team!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Prompt on issues that arise

  • Jason E.
  • Verified HomeBuyer
  • May 08, 2025
  • Las Vegas, NV

Seamless experience throughout process. Everyone was helpful.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Amazing Experience

  • Vitaliy G.
  • Verified HomeBuyer
  • May 08, 2025
  • Ridgefield, WA

Starting from the sales agent Lori and our amazing realtor Joe to the lenders at HomeAmerican group we had a great experience with purchasing our first home. Everyone worked well together to get us exactly what we were looking for.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Pierre satisfaction

  • Pierre Mateka N.
  • Verified HomeBuyer
  • May 08, 2025
  • Graham, WA

My family really loves this place and the team walked us through all the steps just amazing and professional people

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Pahrump Home Purchase

  • Brad B.
  • Verified HomeBuyer
  • May 08, 2025
  • Pahrump, NV

Great experience very professional and knowledgeable

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Smooth Easy Process

  • Christian Burns W.
  • Verified HomeBuyer
  • May 07, 2025
  • Queen Creek, AZ

I am a realtor and have worked with many new builds for my clients. Some I have had issues and others I have not. With buying my own home from Richmond, I was happy to see how easy the process was and how great it was working with the lenders and sales agents. I also appreciate the quality of work that was taken in to building my home. I also loved the incentives being offered at the time of purchase. It definitely made it more affordable in the current market.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great People Great Experience Great Home

  • Kevin Rudolph S.
  • Verified HomeBuyer
  • May 07, 2025
  • Johnstown, CO

Everyone we worked with was up front and honest throughout the process. Everything happened quickly yet we did not feel rushed. Our new home is amazing, no issues and everything that was supposed to happen after we moved in happened when we were told it was going to happen.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Quick move-in, 1-stop shop

  • Rebecca M M.
  • Verified HomeBuyer
  • May 07, 2025
  • Rio Rancho, NM

Although unable to select features & finishes, we were able to move in rather quickly and had financing options available. Also, we were provided with home insurance options. The financing and insurance recommendations came in handy as we were moving from out of state and were unfamiliar with local providers. The on-site project manager, Edgar, is very knowledgeable and responsive.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

A great home buying experience. Everyone was great to work with. Love the house!!

  • Michael M.
  • Verified HomeBuyer
  • May 02, 2025
  • Buckley, WA

Erika and Erik were great to work with !!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Experience

  • Juan Fernandez E.
  • Verified HomeBuyer
  • May 02, 2025
  • Maricopa, AZ

Good service and friendly

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Fakatou

  • Mele F.
  • Verified HomeBuyer
  • May 01, 2025
  • Stansbury Park, UT

My home is beautiful. The layout of my home is just what I have always wanted. I have nothing but positive things to say about my new home. Thank you Richmond American Homes.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent experience!

  • Daria Ann B.
  • Verified HomeBuyer
  • April 30, 2025
  • Maricopa, AZ

I love my new Waterfront home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent

  • Prashanna K.
  • Verified HomeBuyer
  • April 30, 2025
  • Aurora, CO

Beautiful homes with good customer service.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Homebuying experience

  • Derek Steven W.
  • Verified HomeBuyer
  • April 30, 2025
  • Arvada, CO

We had a very easy process in buying our new home. Crystal was great to work with!! Kept us informed throughout the entire process. We couldn't be happier with our new home and the whole experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

I did not meet the builder

  • Robert Russell W.
  • Verified HomeBuyer
  • April 30, 2025
  • Elizabeth, CO

I did not meet the builder. However the staff that showed us the home, collected our information and provided constant assistance was awesome. Whitney, Nicole and Steve (I think that's his name. He marked all the places where minor repairs were need before we occupied the residence.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Fixes & Construction

  • Carrie Elizabeth S.
  • Verified HomeBuyer
  • April 30, 2025
  • Roseville, CA

We just moved in and noticed a couple of small issues we did not see during our walk through! As soon as I put my request in Richmond was on it!! Our community is still under construction and the Superintendent’s make sure that if their crews are being disruptive in any way, they put a stop to it! We love our home!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very happy with our new home, great neighborhood

  • David Frank G.
  • Verified HomeBuyer
  • April 30, 2025
  • Columbia, TN

Cori& Kevin,have been outstanding in resolving any issues

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Jarod was outstanding

  • Jason Allen C.
  • Verified HomeBuyer
  • April 30, 2025
  • St Augustine, FL

Jarod was ahead of us at closing day helping us identify items needing corrected before closing day. He really went above and beyond to have the house ready for closing. In addition, days after was available for anything I needed.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

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