Richmond American Homes Reviews

On time with dates. Quality finished product. Walk through with Chris was GREAT and everything done as promised!

We had a positive experience on the sales and builder side. Lauren and Mike were professional and responsive. The biggest challenge was working with the loan officer. Lauren went above and beyond answering all of our questions and collaborating well with our realtor. Mike, the superintendent, was awesome. I can tell he takes pride in his work and he is personable. After closing he attended to the little things that needed attention. We feel like we got a great deal on this house and love the fact that the basement is finished.

The buying experience was great working with Richmond. I do wish for the price you are paying that Richmond could at least finish the fences in-between homes instead of leaving that on the homeowners to work out with new neighbors who have not moved in yet.

Angie out Richmond hopes rep was so knowledgeable and patient with us through the entire home buying process. We were expecting our second child days before going under contract so we were on a tight time frame. Angie made our home buying experience possible and was fantastic to work with Genny and Luke has been a great resource and were fantastic through the process as well. The staff we worked with was the reason we decided to buy from Richmond and have referred others to as well.

With any home your going to run in to issues I have had some issues come up that the Richmond team took care of promptly and with a sense of urgency. I have only had my home for a few months now but everything seems to be going smooth.

Overall, I am satisfied, but there are still some repair jobs pending or with no response yet. I need these fixed or replaced before moving.

This overall experience has been great. The people that work for Richmond homes are outstanding. My experience with Beth was just great. She even remembers my mom and me from months ago looking at houses. They have been very flexible for everything. Even after purchasing the home, Dorian was great to do the 30 day walk through in which he took every concern with care that needed to be fixed. Thank you Richmond for welcoming me to Vegas that I can now call my forever home!

Alwasy available for any questions. Excellent team.

They had a home that fit me wonderfully and were knowledgeable about the building and buying process. They helped me every step of the way. And, when I found little problems here or there weeks/months after purchase, the superintendent, Mick, was still willing to come over to fix them. They've been great!

Candice was a great sales person.

all are good but when we reported water leaks of all the bathroom sinks we expected someone to urgently come and fix it. Then next day a lady came and said they don't cover the leaking problem, said it is regular for leaking because the house is new. We are very confused and didn't believe that new house should have this leaking problem as regular. The houses we purchased from other builders don't have such a "regular" leaking problem. The lady left without doing anything to stop the leaking.

Upstair sub floor squeaks, wall fixtures not square with floor or wall, plaster on carpet, paint on flooring, sliding door screen won’t stay on track, front door frame screws visible, some aspects not fully explained, garbage disposal switch inside de cabinet under sink, cheap appliances, garage GFI keeps tripping, stick ventilation not explained fully…etc

My experience throughout the home buying experience was excellent! Nikki, Tim, and Madison were all very professional, thourough and really made this moving experience, which is naturally stressful, nearly seamless!

Very nice house, good value for the money.

Mike is an outstanding sales agent. He worked very closely with us as we went through the process of buying our home. I would work with him anytime.

Bought my house at Cascadia Ridge in Estacada, Oregon. Liz and Nikki were always willing to show me around. I kept coming back to see the same house and they kept showing me the same house until I finally bought the house. I worked with Liz and she was always available to answer any questions I had. Prior to closing they fixed everything that was requested from my private home inspection report! After I bought the house Cheri, warranty coordinator was very helpful. She called me after 30 days to see if everything was going okay and went above and beyond to help me register my products (heat pump, furnace etc). I am very pleased. ... More

It was a great experience overall working with you, we love our new home !

Easy process and great personnel

I bought my home and it could not have been a more amazing experience, Especially the people in the front office who helped me immensely especially Megan. I had to sell my previous home and they worked so hard around my schedule to get me into my new richmond home. I absolutely love. As always with anything there is a problem here or there, but the promptness to solve my issue was amazing and gave me a good feeling about the company as a whole. Thank you for helping me get into my dream neighborhood. :-)

It was a great experience from start to finish, we had a great team helping us and Bill was awesome.

Overall experience was and is going very good. Thanks

Excellent home, loving it everyday!

Overall the buying experience was good. Never easy dealing with lenders. Richmond staff were great and the warranty group is doing better then expected based off the last new construction home I bought. John of the warranty staff is a great asset for Richmond. Items to get corrected after move in is not surprising. When you mass produce hones QA is harder to do and things will need to be adjusted/corrected. But John makes it all happen without any problems. Overall we are happy with our new home.

Good customer services and response time

I purchased a Coral model from Richmond American homes. Megan -Sales team was amazing! She was so helpful and made my home buying experience easy. I am happy with my new home. I love the layout, the quality of the home, and the neighborhood. I would recommend RAH to others.