Richmond American Homes Reviews

Ba .the home so great.i like it

So far everything has been great! Stacey our realtor was amazing! Hector has been great too. Although we are still waiting for things that the builders didn’t fix before we moved in.

Brenda did an amazing job with our purchasing experience. She made our experience extremely helpful. The conversation with the lending teams were very difficult as we were trying to line out the mortgage. One or 230 minute zoom calls would have made the experience much easier. Raf throughout the blue tape walks and our entire purchasing experience. The construction team was updating or fixing items ongoing, which was super helpful. It helped us feel heard.

We moved in about 5 weeks ago. Rob was very helpful during the purchase. Carlos has been wonderful in addressing minor issues that need attention. He communicates very well and we are very appreciative of that. Cris has been great and helping us with our yard. We had a plant die in the front yard and it has already been replaced. Everyone has been very nice and our home is beautiful.

My fiancee and I found a Hemmingway model that was already built and immediately fell in love with the floor plan although we didn't fall in love with the already built house in a different development. Then we got lucky to find the floor plan of our dream home for a brand new one! Beverly made the buying experience positive and great! She answered all of our questions along the way as well as after the purchase and she was still there for anything we needed and even responded on her days off before and after the sale. Our construction managers Nicole and Emily answered all of our technical questions along the way and like Beverly, they took care of us before and after the sale. Rae and Ryan in the warranty department took care of any issues we've been having with the home so far and have done an excellent job! We truly feel that we have been taken care of with this purchase and it's been amazing that we now have our dream home! Thank you everyone! ... More

Great working with the team and appreciate their responsiveness and care they've given us through this building process.

Great job. Im very satisfied.

Ryan was very responsive during the buying process. Made the whole process easy and responded to all my questions.

Buying a Richmond American home was trouble free and responsive home builder that I had used. The sales and construction team are responsive with any questions we have had, for example we had the A/C subcontractor on site in a reasonable amount of time for warranty work. They do follow up on claims for us. The construction Maneger is on site during the weekdays that makes our claims process much more responsive. All in all it was a great home buying experience.

Everyone involved in the transaction were courteous and professional

I am happy with home. I looked at other builders but came to Richmond. Very happy with my purchase and the customer service from sales to supervisor

Everyone we worked with in Richmond American was very responsive and professional. They made our home purchase really easy.

Chris was attentive and fixed the items we needed done before we moved in.

I had a great experience with Richmond American. The whole process was smooth. I've been in my new home for over a month now. The house is amazing, the neighborhood is what I wanted. I think I made the right choice with this new construction in a beautiful location that is growing.

We accomplished this from Arizona. The Richmond team was not only extremely helpful handling the moving pieces for the project internally, but was very helpful roping in our agent on the ground and making sure all our questions were addressed in a timely manner. Some minor hiccups with the mortgage team regarding updates and clear communications which were resolved as we got closer to the closing date. The quality of build is top notch. Every corner, face, and foundational component has been expertly finished. From baseboard moulding to all fixtures and appliances, we were very happy with the look and the build. highly recommend. ... More

Many new changes in the way homes are built. Your house construction is amazing. All corners are exact 90 degree. Very good attention to detail. House is very energy efficient. Happy we bought it.

The process purchasing a new build home was easier than I thought it would be. Our sales rep, Solita was wonderful. She has a wealth of experience and made our home buying experience truly memorable. Solita was very responsive and addressed all of our questions and concerns. I love our new home. It is exactly what we wanted in our forever home. We remained in contact with the superintendent, Greg, throughout the construction. Greg took the time to answer our construction questions. Overall, the process was straight forward and low stress. I appreciate all the people we worked with throughout the process. ... More

Sale was smooth and accommodating. Good value for the dollar. Appearance and design are attractive. Inspections were on time and through. Follow up was punctual. The only major ongoing issue was silt in the water supply that created appliance operation problems that could have perhaps been cleared up much earlier in the installation with careful, timely flushing of the water supply before installation of appliances. Yard and rear ditch drainage issues (erosion) are an ongoing problem. These have been attended to but not remediated.

Waterford ranch is a beautiful subdivision to buy a home and I found my home ..Scott was so wonderful and pleasant to work with and helped us to get the house and he did and we are so lucky and grateful to be ready to move in Our slate lot 83

It is a pleasure working with the sales representative and the construction superintendent! They are very knowledgeable, helpful and responsive! We love our beautiful home for sure!

Recently bought in the Lathrop area and everyone on the RA team was great! My sales rep, Esther, was extremely helpful and responsive which put my mind at ease since I bought from out of the area. Always kept me updated through the building process. You won’t be disappointed!

Very happy with our entire experience.

Location is nice to new comer. All the things you want in a brand new house, the designer already put in it. The size of house fits into the lot size perfectly. Buy a brand new house is lots better than the old ones. Don't worry every thing is covered under the warranty. Interior colors are well chosen. After closing service is looked after very very good by the Richmond American homes workers as Jon, Angel and Raul. They are proud of their job so as me happy to deal with them. Eager to see your guys in August.

I was happy with the communication with the sales office and getting all of my questions addressed. I believe that we got the best deal in our area with this home. Our home was already configured when we purchased and we are happy with the selection of materials and options in the home.

Many issues encountered and some sloppy workmanship, however the construction supervisor and warranty person were very helpful. The salesman was excellent.