Richmond American Homes Reviews

Not your typical ready built home. Upgraded and nice.

the buying process was smooth and quicker .

The home buying experience was great. The Richmond American team made the whole process fast and easy less then 45 days from first look to moving in what a great experience

We had a great experience with Richmond Homes and absolutely love our new house! The process was pretty smooth, and the quality of the home has really impressed us. Our only frustration was that there was no flexibility in selecting finishes, and we would have loved the option to add a backyard to the original scope. Overall, we’re really happy with our new home.

Lauren and Aris were amazing 10/10

From start to finish the process was seamless, the home absolutely perfect. Everyone who has been involved in the process has been super helpful, available for questions and encouragement. Also any issues that have needed to be addressed with the home were addressed immediately even after the purchase. Thank you American Richmond Homes!!

We spent nearly 8 months looking at houses to make into our retirement home. We talked with 5 major developers/builders/sales teams and looked at over 45 houses with our realtor. Our first experience with Richmond American homes was with Shirley. Her teammate, Patricia, was showing a home to another buyer at the time. Shirley took us around to multiple houses in Jackson Creek and took the time to discuss options/differences and opportunities with Richmond American Homes. We then returned for a meeting with Patricia and she went over the specifics of timing, deadlines, and was extremely helpful, knowledgeable, and engaging. We then continued looking at other houses, but continued to come back because of Patricia and Shirley. Patricia and Shirley have been heaven-sent. They are an amazing team, they are always willing to go out of their way to explain or assist. Shirley has even taken it upon herself to fix things on the spot after getting supplies out of her personal vehicle when we would flag her down as she drives by. Shirley has been very engaged with multiple contractors to fix specific problems and has coordinated with Brandon on multiple warranty repairs as well. Although we found many places that we liked, the engagements with Shirley and Patricia always brought us back to Richmond American, ultimately purchasing our new home. Finally, Patricia and Shirley continue to call and check up on us. They genuinely care and want to ensure we are happy with our new home. They make us feel like family and not just a transaction. Undoubtedly, if it weren't for Shirley and Patricia, we would have purchased from another builder. ... More

The process was smooth and easy we loved the house and the details everything was very well made and clean and neat. The sales person and construction manager were both kind and helpful in everything. We totally recommend for future homebuyers

We were taken care of by our sales rep Nina. She answered all of our questions quickly. Danny did a great job of building our home with quality, and in a timely manner.

Very responsive to items that need fixing great people to do business with.

Really smooth process overall, community is nice and loving my new home

The process goes so fast and I didn't expect it will be done in a matter of few weeks. Henry the builder agent is very reliable and helpful. He accommodate us from the beginning of our journey until the end. It was a very good experience. We're happy that we chose Richmond American Home as our builder. We will definitely recommend them to others who is looking for new homes.

I’m had the greatest experience buying a new home from Richmond America Homes in Roseville,Ca. Sales associates Lori and Katrina were great to work with. Loan Officer Chris was very helpful throughout the process. Whole team at Richmond America Homes made buying home enjoyable and delightful.

Julie was very helpful in the acquisition of our new home.

The sells agent, finance manager, and builder were great to work with and provided an excellent buying experience. The mortgage process was a complete nightmare - if you can get your own financing Do it - Save yourself the heartache and craziness. I can not imagine financing a large amount, ours was less than $100K and it was a complete disaster of an experience.

the process with the Richmond American team was very easy. all my questions were answered fast. closing was super quick and we had no problems. everyone on the team was super friendly and easily to get in contact with.

Dale and Paul (supervisor) were professional, courteous, helpful and very knowledgeable. We'd use them again if we could. Overall, from start to finish, the process and personnel in insurance, title company et al, were exceptional, quick to handle issues, provide guidance and ensured that everything went smoothly.

Best experience as the first home buyer

Great experience - From the start Steve was great and the complete experience from mortgage process to closing was seamless. Pricing was the best in the market.

The Richmond team was very responsive and worked hard to ensure we had an overall positive experience. Gregg was especially helpful going above and beyond - bringing our family an extra set of keys when were locked out one night right after we moved in. THANK YOU GREGG!

We couldn’t be happier with our new home and the buying experience that came along with it! Linda was very knowledgeable and thorough throughout our process, and consistently checked in on us with updates. Ivan was also very helpful in ensuring all our blue-tape items were taken care off, even the ones that required completion after closing. We love our home and our neighborhood, and would highly recommend Richmond homes!

The experience with Richmond has been great. From the buying process, to the continued support from their in-home warranty team, our family has continued to feel taken care of.

Amazing experience i’m glad to have my home from one of the highest rated builder in the country. I do appreciate you all and I recommend to everyone with a plan to buy a new home. It is a decision that you will never regret.

This was our first time buying a house and our rep, Jessica, was so responsive and helpful! We were in quite the time crunch, and she went out of her way to make sure we were able to finish on time. The quality of the house is definitely above standard compared to other builders in the areas we've been looking at, especially for the price. Its easy to go online and find negative reviews or complaints for any builder, but its hard to find compliments. I wholeheartedly recommend Richmond--especially to anyone on the fence!

I could not be more pleased with the purchase of our new home . Katrina was exceptional with updates and what was going on when the house was being built and after ownership Gayle and Jeremy have been exceptional with getting the little things taken care of . This was our first home purchase and I could not ask for a better team to help me and my family through the process of buying an home , and after taking ownership.