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Richmond American Homes Reviews

What Homeowners Have to Say About Richmond American Homes.

Richmond American Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.8 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Richmond American Homes 1402 homeowner reviews to learn why they are the right team to build your new home.

Richmond American Homes

has 3.8 out of 5 stars in All Areas

1402 Reviews in All Areas

Ratings by Category

Overall 3.8

Quality 3.6

Trustworthiness 3.7

Value 3.8

Responsiveness 3.5

Customer Reviews

Marlon P.

  • Marlon C. P.
  • Verified HomeBuyer
  • November 30, 2024
  • Corona, CA

Richmond staff/agent are very helpful in guiding us purchasing our first home. They make you feel comfortable and less pressured. Suzzane is wonderful.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Amazing experience!

  • Elizabeth Anne H.
  • Verified HomeBuyer
  • November 30, 2024
  • Apollo Beach, FL

Thank you! The whole process from start to finish was so easy and seamless. Every member of the team was communicative and answered all questions along the way. Everyone I worked with was enjoyable and made this a wonderful experience. Can’t recommend Richmond American Homes and their Tampa team enough!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent Loan Officer

  • Gilberto Loya M.
  • Verified HomeBuyer
  • November 30, 2024
  • Maricopa, AZ

I want to recognize Paul Fergonise, my loan officer for this home purchase. He was professional and very helpful. He explained everything and guided me through the process and fixed any roadblocks we faced.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great team and process.

  • Joshua Julius M.
  • Verified HomeBuyer
  • November 30, 2024
  • Aurora, CO

Not my first home purchase but it definitely won’t be my last with Richmond! The team is incredible, fast, patient, and thorough.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great RV home for us.

  • David Randel P.
  • Verified HomeBuyer
  • November 30, 2024
  • Eagle Lake, FL

The home is beautiful and Richmond American delivers a quality product.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Good value for the money.

  • Francy D.
  • Verified HomeBuyer
  • November 29, 2024
  • Haines City, FL

Richmond offer more than the other Builders, i am really happy with my purchase.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great.

  • Anne Michelle Frianeza De G.
  • Verified HomeBuyer
  • November 28, 2024
  • Maricopa, AZ

It was pleasant working with Dale, Lisa and Kim... Very helpful and detailed.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

My review

  • Ingrid H.
  • Verified HomeBuyer
  • November 28, 2024
  • San Marcos, TX

Garett Luther is fabulous and helpful and professional. He kept us updated on a weekly basis.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Aldrino

  • Aldrino Suiza S.
  • Verified HomeBuyer
  • November 27, 2024
  • Corona, CA

We had a very wonderful experience with the way we’re being handled by Suzanne she made sure we understand everything and know what’s the next step being a first time buyer we appreciate all the help . Thank you so much.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Princess

  • Princess S.
  • Verified HomeBuyer
  • November 24, 2024
  • Aurora, CO

Just go for the best.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Beautiful Good quality Homes

  • Erlich Ezequiel M.
  • Verified HomeBuyer
  • November 23, 2024
  • Lathrop, CA

We love our new house. We got everything we dreamed of for a great price and in a wonderful neighborhood. The house was built with nice details and good quality materials and the builder team is great too!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Quick and easy

  • Shervee H.
  • Verified HomeBuyer
  • November 23, 2024
  • Jacksonville, FL

The entire process was quick and santiago was very helpful. Will definitely recommend!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Luke

  • Luke A.
  • Verified HomeBuyer
  • November 23, 2024
  • Surprise, AZ

Great experience, first time buying a brand new house

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Feeback for Richmond American

  • Nasib K.
  • Verified HomeBuyer
  • November 22, 2024
  • Bonney Lake, WA

I am writing to express my gratitude and share the wonderful experience I had while purchasing my new home. This journey was one of the most memorable milestones in my life, and much of that is thanks to the exceptional service and support provided by your team. From the moment I began exploring homes, I was impressed by the professionalism, knowledge, and kindness of your representative, Megan. They went above and beyond to ensure the process was smooth and enjoyable. One of the aspects I appreciated most was Megan’s clear communication and dedication to understanding my needs. They ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience! Beautiful home!

  • Tanner Joe R.
  • Verified HomeBuyer
  • November 22, 2024
  • Maricopa, AZ

The whole process was smooth and comfortable. Richmond really made us feel good about our decision.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

sales person

  • Sharma family t.
  • Verified HomeBuyer
  • November 22, 2024
  • Dixon, CA

Katrina was the pleasant person to work with.She explained everything received all calls and replied them

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great buying experience! Very happy with my new home!

  • Anonymous
  • Verified HomeBuyer
  • November 21, 2024
  • Bonney Lake, WA

I had a great experience with their Agent, Megan, on purchasing a new home from Richmond. She was very professional, resourceful and transparent throughout the entire buying process. The home is beautiful and reasonably priced for all the upgrades in the final price tag. When comparing all the Builders & amenities in the neighborhood, Richmond Homes definitely stuck out to be the better option, by far. No disappointments!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent buy

  • Yelitza Rico L.
  • Verified HomeBuyer
  • November 19, 2024
  • Aurora, CO

Excellent finishes, very good service, I bought my house in record time, I recommend them 100%. I would buy a house with them again

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Met my expectations

  • Rudy H Hernandez J.
  • Verified HomeBuyer
  • November 18, 2024
  • Casa Grande, AZ

I was pleased with my experience with Richmond the buying process was smooth

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The best!

  • Geoffrey A.
  • Verified HomeBuyer
  • November 14, 2024
  • Bonney Lake, WA

The best home purchase experience with real time response and advocacy. To buy a home is one thing but to have a good customer service is really satisfying. Great job, Team Richmond American Homes!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Thank you for my new home.

  • Dabar S.
  • Verified HomeBuyer
  • November 14, 2024
  • Locust Grove, VA

My sales consultant Angela and lender Angel was extremely knowledgeable and helpful.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Work needed

  • Russell C.
  • Verified HomeBuyer
  • November 11, 2024
  • Queen Creek, AZ

Working with Justin to correct the small fixes has been great. He has been very responsive.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Happy owners!!!

  • Daniel Eric Dykens & Sandra Jean D.
  • Verified HomeBuyer
  • November 09, 2024
  • St Augustine, FL

Lot of house for the price, we love the open concept with the kitchen, dining/sunroom and family room and the brightness of the Daniel floor plan. The team of Slyvia and Josh were great to work with

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

GREAT Experience with Richmond American!

  • Jennifer B.
  • Verified HomeBuyer
  • November 09, 2024
  • Lafayette, CO

We had a great experience from start to finish! Andrew was a pleasure to work with and was always available to chat… even on his days off. We purchased from out of state and he held several virtual house walks that helped our buying experience. We also paid for a 3rd party inspector who came back and said “this is one of the best new construction houses he has seen in years”! This put us at ease. And even though there are always little things that come up after closing, they are always quick to react and have addressed everything! Nick with the warranty team have been great. This has been a ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great service

  • Emad K.
  • Verified HomeBuyer
  • November 08, 2024
  • Ferndale, WA

Buying the house was a new experience for me, the process went very smoothly, the sale people were very honest and always explained everything in depth I highly recommend this company to everyone

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

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