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Richmond American Homes Reviews

What Homeowners Have to Say About Richmond American Homes.

Richmond American Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Richmond American Homes 1256 homeowner reviews to learn why they are the right team to build your new home.

Richmond American Homes

has 3.7 out of 5 stars in All Areas

1256 Reviews in All Areas

Ratings by Category

Overall 3.7

Quality 3.6

Trustworthiness 3.6

Value 3.8

Responsiveness 3.4

Customer Reviews

Outstanding Sales Support and Excellent Builder

  • Anonymous
  • Verified HomeBuyer
  • October 02, 2024
  • Arvada, CO

This was my third experience with new construction. I can honestly say this was my best experience. The Sales team was super friendly throughout the process. The construction manager was outstanding!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Customer Experience for great quality homes

  • Nishant S.
  • Verified HomeBuyer
  • September 27, 2024
  • Lafayette, CO

Very satisfactory experience of buying home. Great customer experience. Prompt response to the queries. and smooth process to address any concerns post move in.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great!

  • Judy Green G.
  • Verified HomeBuyer
  • September 26, 2024
  • Jacksonville, FL

I love my new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Don’t worry… be happy!

  • Michelle Carole B.
  • Verified HomeBuyer
  • September 26, 2024
  • Jacksonville, FL

We sure are in our new home. Every bit of the process was smooth. Every person I worked with was kind, professional, and very responsive. I think it was 21 days from purchase agreement to full loan approval. Thank you for building us a great home, Richmond American!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Team was great!

  • Josh C.
  • Verified HomeBuyer
  • September 26, 2024
  • Lake Alfred, FL

Sara, Mary, and Dave were all terrific to work with and took care of us getting what we wanted in the house. Great home for the value compared to other builders in the area.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Smooth , professional , and supportive

  • Angel C.
  • Verified HomeBuyer
  • September 25, 2024
  • Lathrop, CA

I recently had the pleasure of purchasing a new home, and I must say, the experience was nothing short of exceptional. From the initial search to the final closing, every step was handled with professionalism and care. Overall, buying a new home was a seamless and enjoyable experience. The professionalism, expertise, and genuine care shown by the builder’s team made all the difference. I am now happily settled in my new home and couldn't be more satisfied with the entire process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

I am very happy with this service

  • Habtu M.
  • Verified HomeBuyer
  • September 25, 2024
  • Aurora, CO

I am very happy with the service. Excellent

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great

  • Carrie Ann R.
  • Verified HomeBuyer
  • September 25, 2024
  • Rio Rancho, NM

Very nice homes very clean

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Good

  • Patrick C.
  • Verified HomeBuyer
  • September 19, 2024
  • Haines City, FL

It’s was a Great experience

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Joseph

  • Anonymous
  • Verified HomeBuyer
  • September 18, 2024
  • North Las Vegas, NV

Buying a home with Richmond was a great experience and a fantastic deal I highly recommend this company Joseph

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Kwaku

  • Kwaku Nyarko L.
  • Verified HomeBuyer
  • September 18, 2024
  • Williamsport, MD

Great and less stress

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Customer Service!

  • Taryn Rachelle R.
  • Verified HomeBuyer
  • September 12, 2024
  • Port Orchard, WA

Fantastic customer service from Brad, Zach and Nicole. From each of their respective areas - couldn’t have asked for a better team to work with. Brad and Zach really went above and beyond to make sure we were taken care of. Including follow ups to see how we are loving our new home. Appreciate the personal touch. Thank you!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Quality Living and Exceptional Service with Richmond American Homes

  • Prasun P.
  • Verified HomeBuyer
  • September 12, 2024
  • Johnstown, CO

We recently had the pleasure of working with Holly Avery at Richmond American Homes, and we couldn't be happier with the experience. From start to finish, she provided exceptional service and attention to detail. The quality of the homes is impressive for the budget, with well-thought-out designs layout. The entire process was smooth and professional, making the journey to our new home enjoyable. Richmond American Homes truly delivers on their promise. Highly recommended!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Amazing Experience

  • Timothy Lee V.
  • Verified HomeBuyer
  • September 11, 2024
  • Littleton, CO

I felt everyone from our sales associate, construction sup, loan processor, warranty rep, and anyone else along the way made our first home buying experience wonderful and I would highly recommend Richmond to anyone! Any questions or concerns were always answered promptly and everyone was very professional and easy to work with!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Richmond home review

  • Constance J.
  • Verified HomeBuyer
  • September 11, 2024
  • Elizabeth, CO

Amazing experience, workman ship, service, easy transition.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

We are so happy with our new home.

  • Carmen R.
  • Verified HomeBuyer
  • September 09, 2024
  • Saint Augustine, FL

Emily is friendly, courteous and very professional. She works hard to make sure clients are happy and is always available to answer any questions that come up. We are so happy with the quality and layout of our Richmond American Home. The home and area are absolutely beautiful! We are truly loving it here!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

THE BEST EXPERIENCE

  • David R.
  • Verified HomeBuyer
  • September 09, 2024
  • Haines City, FL

Troy, Donahoe, Eyra, Jamil, Melissa, all of them are the best

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The builder was very nice and addressed all my concerns.

  • Linda T.
  • Verified HomeBuyer
  • September 08, 2024
  • Umatilla, FL

Very beautiful home and the people involved in the sale were wonderful.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Exceptional service!

  • Joanivette Negron C.
  • Verified HomeBuyer
  • September 07, 2024
  • Haines City, FL

Gene and Brian were so welcoming and able to answer all our questions and address the concerns that arose. They were available when needed and willing to help any way possible. They made this decision a no brainer, we are so thankful to them.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great from Start to Finish

  • David M S.
  • Verified HomeBuyer
  • September 07, 2024
  • Brentwood, CA

Dadina was wonderful! From start to finish she answered our questions, met us during off times, provided updates on the build, and provided us with a great experience. 30 days in and the quality of the home is amazing. This is true testament to the superintendent (Steven) and his crew. They kept on schedule to the day which is a remarkable achievement.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Teddy

  • Tedros Goitom K.
  • Verified HomeBuyer
  • September 07, 2024
  • Jacksonville, FL

Nothing but great Richmond American Homes

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Exceptional Experience from the beginning to now!

  • Suzanne Armatas D.
  • Verified HomeBuyer
  • September 07, 2024
  • Lafayette, CO

I really can't say enough great things about my home buying experience. As a single person buying a home, it was all quite overwhelming but everyone has been so kind and helpful. Brent was amazing throughout the buying process (going above and beyond such as measuring the refrigerator space). Then, the get the house perfect for move in team (I believe his name was Zach) was outstanding -and then I've had a few issues but Nick/Rick have been very responsive and supportive, post move-in. I hope they all know how much their exceptional service has meant to me as a new home buyer. Great job all ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Mike and Albert

  • Robert Dyer L.
  • Verified HomeBuyer
  • September 06, 2024
  • GOLD CANYON, AZ

Mike was completely attentive and available to us through the whole home building and qualifying process. Albert has been totally responsive to all we need during and following the close of our home. Outstanding service!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Good

  • Rafael R.
  • Verified HomeBuyer
  • September 05, 2024
  • Jacksonville, FL

Good experience, I recommend it.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Sales to Loan Support to Home Warranty = Great

  • Ralph H R.
  • Verified HomeBuyer
  • September 04, 2024
  • Surprise, AZ

Sales agent Brigitte was wonderful and patient with me. Loan officer Jennifer went the extra mile. Superintendent Jesse took personal interest in ensuring any concerns fixed. On top of this great team, I like the home layout, choice of sytles, quality of materials and excellent skillls of the folks who build everything.. This company is run very well from end to end.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

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