Richmond American Homes Reviews

Great house, great price, everyone we’ve worked with has been friendly and helpful

Amazing, Smooth, and seamless! The home is amazing the price and interest rate I hit seemed very fair and competitive! There whole team from realtors to loan agents where hasty to respond and help out anyway they could! Very happy with my new home and the experience I had getting here!!

We had a very pleasant experience buying our townhouse in late-February-March. The initial showing and walk through before purchasing all went smoothly as well as the additional work, that needed to be done.

I looked at several homes over the course of a few months, and I kept coming back to Richmond American Homes. Like most buyers, I had a checklist, and they checked almost every box for me. Their staff was friendly, welcoming, and helpful throughout the entire process. What really stood out was how responsive and supportive they continued to be even after the sale was completed. Overall, I’m very happy with my purchase and would definitely recommend Richmond American Homes to anyone looking for a smooth and positive home-buying experience.

We recently purchased our home from Richmond American Homes, and overall, we’re very happy with our experience. From start to finish, the process was smooth and well-organized, and the team was helpful and responsive whenever we had questions. What stood out most to us was the quality and design of the home. The layout is functional and modern, and you can tell that attention was given to the details that make a house feel like a home. We especially appreciate the finishes and the thoughtful use of space. The buying process itself was straightforward, and we felt supported throughout. Any concerns we had were addressed in a timely manner, which made a big difference in reducing stress during such an important purchase. Now that we’ve moved in, we can confidently say we love our new home. It’s comfortable, well-built, and truly feels like the right fit for us. We would definitely recommend Richmond American Homes to anyone looking for a new construction home. ... More

Bank people at first were nice but after I bought the house they kept coming after me asking for more documentation that to me didn't make sence, why did they approved me then? Also waranty is even worst idk is there is any hiring or department ossues but they can't keep up, lead time is extremely long. Quality is bad, cheap low quality materials used on the construction, wind makes the house shake, lack of isolation, walls aren't square, shower doors are flimsy, doors and trims have the same paint as the walls. Superintendent is responsive but she needs costumer service training

This is our second Richmond Home. We couldn’t be happier. Our team has been amazing to work with!

The entire home buying experience was pleasant and simple. This is our 4th house and the whole transaction was simple and easy thanks to Alex and Austin. Questions and issues were met in a timely manor of not immediate. Lending was simple and straightforward, again, any questions or concerns were responded to very timely. We felt completely at ease during the entire process.

This is where the team listens to you and walked with you every step caring for every single step accurately! Mike Bianca Are EXCEPTIONAL because they committed to providing quality representation of a quality builder

Getting repairs done has been an issue. Craftsmanship has been poor the longer we live in the house the more we find.

There were a few construction quality issues, but Michael and Randall took care of them in such an expert and expedited manner that it overshadowed the issues, demonstrating an unparalleled commitment to customer satisfaction and excellence

had an excellent experience throughout the entire home buying process. From the initial consultation to closing, the team demonstrated a high level of professionalism, transparency, and dedication. They were consistently responsive, took the time to explain every detail clearly, and ensured that I felt confident in each decision. Their knowledge of the market and attention to detail made a significant difference, helping me secure the right home at the right value. The process was well organized, deadlines were met, and any challenges were handled efficiently and proactively. I truly appreciate the support and guidance I received, and I would highly recommend their services to anyone looking for a smooth and reliable home buying experience. ... More

The process was was fast and smooth. The house was ready to move we close in 3 weeks price was perfect everything went beautifully and we have a beautiful house.

Danna was amazing to work with during the sales experience and was always very responsive and patient dealing with our questions and issues. Mario was always very happy to help and answer all inquiries sent during the building phase(s).

It was a great experience buying a house at richmond.specially to our agent maria in rancho cordova Ca. Who has been so helpful from beginning to closing. We love our place and may God Bless you always!

What I didn't like was the loan processor. He didn't give me the whole about the property tax as a veteran and when I reach out to question, he never respond back. I really don't appreciate it.

Your sales agent; Erin was absolutely amazing. She was so responsive and went above & beyond so many times for me. I really felt like she cared about me and wanted my home buying journey to be great. She exceeded expectations. Corey; the superintendent was so patient and kind. He wanted to ensure I was happy with my home. He too went well above and beyond in many circumstances. He was superior to previous experiences I experienced with superintendents for new homes. The quality of the home was very good for the price. I was actually glad it did not have light fixtures so I could customize my home the way I wanted it. My only recommendations would be to not use flat paint (use satin as it cleans and can be touched up easier) & install better appliances. The water heater on the other hand is awesome. I’ve been in my home for a month now, and I am very pleased with this entire experience. ... More

Each morning when I walk my 3 dogs, I feel so happy.

The Richmond team was great to work with. They were responsive, professional and helpful all along the way. Any issues found (mostly minor) were fixed before I moved in.

My experience with Richmond American Homes has been generally okay. The home itself is solid, and the buying process went smoothly enough. However, the biggest challenge has been getting timely responses when issues come up. Once the sale was complete, communication slowed down noticeably, and it often took multiple follow ups to get answers or updates. I don’t expect everything to be perfect, but I do expect concerns to be acknowledged and addressed without long delays. The potential is there for a great experience, but the responsiveness after closing definitely needs improvement. If they can strengthen their customer support and follow through, the overall experience would be much better. ... More

The realtor, Arin, was very professional, helpful and attentive throughout the buying process. The superintendents were very helpful during the walk-through. The legal team (attorney’s) staff and title company staff were all very helpful throughout the buying process. It’s a well tuned organization, it seemed.

We met Lizy when we first started our search for a new home. First stop of the hunt. Liked the homes but the location just wasn't right for us. Several months later I found the perfect Richmond American Homes development in a different county. Messaged her to see if I mentioned her name if she would get some credit as she had sold us on RAH's. She drove over an hour to show us this new location. We are super happy with our choice and bonus we have wonderful new neighbors. Oh, and Esteban was wonderful to work with also. Thanks Lizy and Esteban! We are counting our blessings in our new home. ... More

We love our new home. Great floor plan

The homes are well built.

This is my first home I bought in AZ after moving here a year ago. Now that I have finally moved in I have been running into nothing but problems. I have a full sheet of things that need to be fixed. I have been in communication with Anthony but it is hard to request time off from work to provide him those 2 days that he needs to have workers come fix it. I have nothing but luke warm water in my master bath, a have a kitchen cabinet that looks like a rat chewed it, I have nails sticking out of the stairs, cracked kitchen island and alot more. I feel like the builder was in a hurry to build the home and never checked the work that their workers did to see all the damages and its not just my house my neighbor has also told me about the stuff in their home. I currently have a garage door that is brown with the bottom panel white. Since I am new at job it is hard for me to take time off specially since I work 8 to 5 monday to friday and Anthony told me that the workers also work Monday to Friday from 8 to 4. I also had a new home build in Lake Elsinore with CalAtlantic but didn't have as many damages as this one does. ... More