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Richmond American Homes Reviews

What Homeowners Have to Say About Richmond American Homes.

Richmond American Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.9 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Richmond American Homes 1661 homeowner reviews to learn why they are the right team to build your new home.

Richmond American Homes

has 3.9 out of 5 stars in All Areas

1661 Reviews in All Areas

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.8

Value 3.9

Responsiveness 3.6

Customer Reviews

Decent Value

  • Brock H.
  • Verified HomeBuyer
  • April 02, 2025
  • GOLD CANYON, AZ

I appreciate the overall quality and value of my recent purchase with Richmond American Homes. The neighborhood is quiet and I love the mountain view’s and easy access for my mountain biking trails.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Easy to work with and quality of work made this decision excellent

  • Josiah Steven E.
  • Verified HomeBuyer
  • April 02, 2025
  • Star, ID

When we walked in to look at some town homes, we didn’t know the quality of service Richmond f American Homes was prepared to offer. From showing us the homes we immediately looked at to taking us to other properties that were available, Oliver was friendly, flexible, and determined to show us just how great a deal with Richmond American Homes would be. When it came to working through the pre-qualifying and financing process, Judd was incredibly patient and skilled in getting the best situation for our family. We’re thoroughly happy with the home we purchased and will highly recommend to ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Hermes

  • Hermes Arbelo R.
  • Verified HomeBuyer
  • April 02, 2025
  • Kissimmee, FL

Had a few minor details with the new home, they were taken care off but still waiting on some issues. Water pressure upstairs bathrooms very low need improvement on that. Outside HOA hadn’t taken care of couple of dead plants and sprinklers hoses sticking out of the ground. It needs mulching and trash debri cleaned up

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Melissa

  • Melissa Ann B.
  • Verified HomeBuyer
  • April 01, 2025
  • St Augustine, FL

Susan was amazing to work with. She was extremely responsive to all my questions and if she didn’t know the answer she would find the answer and get back with me with in the day. She stayed in touch with me throughout the complete process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Amazing experience buying our first home with Richmond

  • Lacee Donnelle R.
  • Verified HomeBuyer
  • March 27, 2025
  • Windsor, CO

We had an amazing experience that went so smoothly! The whole team at Richmond was so great to work with! Jason was so great about answering questions and being so nice. Luke helped us with our walkthrough, he was very thorough and went above and beyond. Overall, an outstanding team and we had so much fun!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Was great

  • Ingrid Milagros B.
  • Verified HomeBuyer
  • March 26, 2025
  • Haines City, FL

Good overall, just underwriting conditions was exaggerated. I will recommend the company.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very professional and knowledgeable with all of their answers and information

  • James Robert Cannon J.
  • Verified HomeBuyer
  • March 21, 2025
  • Commerce City, CO

Great experience with associates when I had questions

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

My new home

  • Sergio A.
  • Verified HomeBuyer
  • March 20, 2025
  • Sahuarita, AZ

we had a good buying experience from the beginning to the end

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Buying experience was positive and professional

  • James Cary N.
  • Verified HomeBuyer
  • March 19, 2025
  • Perris, CA

I really enjoyed working with the sales professionals at Richmond American Homes. Things went smoothly and timely. I really am enjoying our new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Absolutely amazing experience purchasing my home from Richmond American!

  • Pawan B.
  • Verified HomeBuyer
  • March 12, 2025
  • Lathrop, CA

I had an absolutely amazing experience purchasing my home from Richmond American! From start to finish, the entire process was smooth, transparent, and truly enjoyable. The quality of the home exceeded my expectations, and every step along the way was handled with professionalism and care. A huge shoutout to Josh Watkins from the Home Care team and Sales Associate German Gallegos—they went above and beyond to ensure everything was perfect. Their attention to detail, responsiveness, and commitment to customer satisfaction made this experience even better. I couldn’t be happier with my ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Amazing

  • Dina A D.
  • Verified HomeBuyer
  • March 10, 2025
  • St Augustine, FL

Finding this beautiful house we are very lucky. The whole process went smoothly. Richmond American homes are built great. Wonderful people to deal with. Keep up the great work!! Thank you for our amazing, beautiful house! It's so perfect!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Home Buying Experience!

  • Sheree Lou Galzote R.
  • Verified HomeBuyer
  • March 09, 2025
  • Manteca, CA

We had a good experience with this home builder! The quality of workmanship and materials were at our expectations, and the team was incredibly responsive. Special thanks to Nita, Rigo, and Jerry for their outstanding service—they went above and beyond to ensure everything was perfect. Although there are things that can improve we truly appreciate the effort put into making this process smooth. Highly recommend!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Smooth process

  • Hans Christian G.
  • Verified HomeBuyer
  • March 04, 2025
  • Saratoga Springs, UT

We have bought several homes, even built a custom home, the home buying process with Richmond was likely the best experience we have had. The quality of the materials, the selections of the mechanicals, they just go above and beyond and are not a typical contractor trying to hit the “industry standard”. We feel this was a good investment and something we are confident will return on that investment down the road. Thanks!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great!

  • Dylan R.
  • Verified HomeBuyer
  • March 04, 2025
  • Erie, CO

Best home buying experience!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great home buying experience

  • Leonardo D A.
  • Verified HomeBuyer
  • March 04, 2025
  • Dickson, TN

Our home was purchased at great price-value for area and craftsmanship of home builder. My wife and I were very happy with whole process and Darlene was great throughout entire time before and after closing follow up on small fixes.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Michael

  • Michael Brandon M.
  • Verified HomeBuyer
  • March 04, 2025
  • Dickson, TN

Beautiful, elegant and functional is how I’d describe these homes and great floor plans !

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The onsight realtor was Jerry.

  • Michael Anthony T.
  • Verified HomeBuyer
  • February 27, 2025
  • Jacksonville, FL

From initial contact to and beyond closing, aside from being what would describe as the consummate Realtor he was professional, consistent and super personable. He always responded to my questions and calls with a since of urgency and provided the needed answers. For me the several crooks and turns that occurred while working through the loan process often stressed my out and invoked major anxiety and to be quite candid ticked me off. He was a consistent voice for calm and reassurance that everything would work out. His positive approach to this process was infectious. At closing I ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

A wonderful find and exceptional experience

  • Brian W H.
  • Verified HomeBuyer
  • February 27, 2025
  • Ruther Glen, VA

From Jim opening early on a Sunday morning to receiving the key at closing (and even beyond) this was an exceptional experience. The house, community and little extras are more than I had hoped for when beginning my home search.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Happy with our Richmond experience

  • Mary Kathryn C.
  • Verified HomeBuyer
  • February 26, 2025
  • Erie, CO

Our home was already built when we bought it but it feels like a quality home. Every person we have dealt with from sales to loan to walk through and warranty items and trade people have all been very friendly and professional. With the few warranty items that have been found, Richmond has been very responsive. We are happy with our home and our overall experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Debbie

  • Deborah C S.
  • Verified HomeBuyer
  • February 19, 2025
  • Columbia, TN

After researching the area our decision was made as we walked through the quality built site we now call HOME! Cori was a delight from the beginning, her support throughout the process was top notch! The opportunity to work with the companies professionals; lenders/closing agents went smoothly and on time. Our walk through went great, they had addressed most of our concerns before our arrival to appointment! Our personal builder on site Kevin has been wonderful responding to our needs after our closing on issues we’ve encountered! I highly recommend Richmond Homes, you can feel the quality ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Couldn’t be happier with our new home.

  • Robert Wayne S.
  • Verified HomeBuyer
  • February 18, 2025
  • Castle Rock, CO

We love our new home and our purchasing experience with Richmond American Homes couldn’t have been easier.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Ken and Barbie

  • Kenneth J.
  • Verified HomeBuyer
  • February 10, 2025
  • Wittmann, AZ

Richmond American is known for their quality materials and craftsmanship. They’ve made the home buying experience painless providing a quality affordable home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Professional & efficient.

  • Donna M.
  • Verified HomeBuyer
  • February 07, 2025
  • Brighton, CO

Good experience overall & very easy to work with.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Good

  • Ngoc M-L C.
  • Verified HomeBuyer
  • February 07, 2025
  • Commerce City, CO

Very courteous and professional team.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Beautiful home and easy process

  • Elizabeth D.
  • Verified HomeBuyer
  • February 06, 2025
  • Aurora, CO

We started looking at Richmond homes almost a year ago! We were a little nervous about buying our first home but working with our sales agent Carin - she really helped ease our fears. The process was seamless. From our many conversations, many times just stopping by the office and picking her brain to the walk through a to closing - it was an amazing experience! We can’t thank Carin and her team enough.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

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