Skip main navigation

Richmond American Homes Reviews

What Homeowners Have to Say About Richmond American Homes.

Richmond American Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.9 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Richmond American Homes 1761 homeowner reviews to learn why they are the right team to build your new home.

Richmond American Homes

has 3.9 out of 5 stars in All Areas

1761 Reviews in All Areas

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.8

Value 3.9

Responsiveness 3.6

Customer Reviews

Excellent experience!

  • Daria Ann B.
  • Verified HomeBuyer
  • April 30, 2025
  • Maricopa, AZ

I love my new Waterfront home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent

  • Prashanna K.
  • Verified HomeBuyer
  • April 30, 2025
  • Aurora, CO

Beautiful homes with good customer service.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Homebuying experience

  • Derek Steven W.
  • Verified HomeBuyer
  • April 30, 2025
  • Arvada, CO

We had a very easy process in buying our new home. Crystal was great to work with!! Kept us informed throughout the entire process. We couldn't be happier with our new home and the whole experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

I did not meet the builder

  • Robert Russell W.
  • Verified HomeBuyer
  • April 30, 2025
  • Elizabeth, CO

I did not meet the builder. However the staff that showed us the home, collected our information and provided constant assistance was awesome. Whitney, Nicole and Steve (I think that's his name. He marked all the places where minor repairs were need before we occupied the residence.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Fixes & Construction

  • Carrie Elizabeth S.
  • Verified HomeBuyer
  • April 30, 2025
  • Roseville, CA

We just moved in and noticed a couple of small issues we did not see during our walk through! As soon as I put my request in Richmond was on it!! Our community is still under construction and the Superintendent’s make sure that if their crews are being disruptive in any way, they put a stop to it! We love our home!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very happy with our new home, great neighborhood

  • David Frank G.
  • Verified HomeBuyer
  • April 30, 2025
  • Columbia, TN

Cori& Kevin,have been outstanding in resolving any issues

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Jarod was outstanding

  • Jason Allen C.
  • Verified HomeBuyer
  • April 30, 2025
  • St Augustine, FL

Jarod was ahead of us at closing day helping us identify items needing corrected before closing day. He really went above and beyond to have the house ready for closing. In addition, days after was available for anything I needed.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great homes, great upgrades.

  • Pamela M.
  • Verified HomeBuyer
  • April 29, 2025
  • GOLD CANYON, AZ

Not your typical ready built home. Upgraded and nice.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

quick and easy process

  • Kushan P.
  • Verified HomeBuyer
  • April 29, 2025
  • Glendale, AZ

the buying process was smooth and quicker .

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great

  • Alan Lee P.
  • Verified HomeBuyer
  • April 29, 2025
  • Red Rock, AZ

The home buying experience was great. The Richmond American team made the whole process fast and easy less then 45 days from first look to moving in what a great experience

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience but no choices

  • Kelsey Nicole B.
  • Verified HomeBuyer
  • April 28, 2025
  • Firestone, CO

We had a great experience with Richmond Homes and absolutely love our new house! The process was pretty smooth, and the quality of the home has really impressed us. Our only frustration was that there was no flexibility in selecting finishes, and we would have loved the option to add a backyard to the original scope. Overall, we’re really happy with our new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Lauren and Aris were amazing 10/10

  • Allajawaun T. J.
  • Verified HomeBuyer
  • April 24, 2025
  • Aurora, CO

Lauren and Aris were amazing 10/10

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Richmond American Homebuyers Experience

  • Alishia Ann G.
  • Verified HomeBuyer
  • April 24, 2025
  • Beaverton, OR

From start to finish the process was seamless, the home absolutely perfect. Everyone who has been involved in the process has been super helpful, available for questions and encouragement. Also any issues that have needed to be addressed with the home were addressed immediately even after the purchase. Thank you American Richmond Homes!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Richmond American Home

  • Clint Alan G.
  • Verified HomeBuyer
  • April 24, 2025
  • Monument, CO

We spent nearly 8 months looking at houses to make into our retirement home. We talked with 5 major developers/builders/sales teams and looked at over 45 houses with our realtor. Our first experience with Richmond American homes was with Shirley. Her teammate, Patricia, was showing a home to another buyer at the time. Shirley took us around to multiple houses in Jackson Creek and took the time to discuss options/differences and opportunities with Richmond American Homes. We then returned for a meeting with Patricia and she went over the specifics of timing, deadlines, and was ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Loved working with Richmond Homes

  • Elizabeth Velez S.
  • Verified HomeBuyer
  • April 24, 2025
  • Haines City, FL

The process was smooth and easy we loved the house and the details everything was very well made and clean and neat. The sales person and construction manager were both kind and helpful in everything. We totally recommend for future homebuyers

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The building process was a good experience

  • Gary Nile B.
  • Verified HomeBuyer
  • April 22, 2025
  • Herriman, UT

We were taken care of by our sales rep Nina. She answered all of our questions quickly. Danny did a great job of building our home with quality, and in a timely manner.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Home Owner

  • Anonymous
  • Verified HomeBuyer
  • April 22, 2025
  • Grantsville, UT

Very responsive to items that need fixing great people to do business with.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Really smooth process with everything

  • Anonymous
  • Verified HomeBuyer
  • April 22, 2025
  • North Las Vegas, NV

Really smooth process overall, community is nice and loving my new home

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Henry

  • Jeffrey Castillo S.
  • Verified HomeBuyer
  • April 22, 2025
  • Las Vegas, NV

The process goes so fast and I didn't expect it will be done in a matter of few weeks. Henry the builder agent is very reliable and helpful. He accommodate us from the beginning of our journey until the end. It was a very good experience. We're happy that we chose Richmond American Home as our builder. We will definitely recommend them to others who is looking for new homes.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Tapestry at Amoruso in Roseville

  • Merjo Dela Cruz O.
  • Verified HomeBuyer
  • April 21, 2025
  • Roseville, CA

I’m had the greatest experience buying a new home from Richmond America Homes in Roseville,Ca. Sales associates Lori and Katrina were great to work with. Loan Officer Chris was very helpful throughout the process. Whole team at Richmond America Homes made buying home enjoyable and delightful.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Wonderful Experience

  • Ismael Ruiz De La R.
  • Verified HomeBuyer
  • April 15, 2025
  • Haines City, FL

Julie was very helpful in the acquisition of our new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience with Richmond American

  • Bill B.
  • Verified HomeBuyer
  • April 15, 2025
  • Haines City, FL

The sells agent, finance manager, and builder were great to work with and provided an excellent buying experience. The mortgage process was a complete nightmare - if you can get your own financing Do it - Save yourself the heartache and craziness. I can not imagine financing a large amount, ours was less than $100K and it was a complete disaster of an experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Richmond American homes

  • Anonymous
  • Verified HomeBuyer
  • April 15, 2025
  • Saint Augustine, FL

the process with the Richmond American team was very easy. all my questions were answered fast. closing was super quick and we had no problems. everyone on the team was super friendly and easily to get in contact with.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Patrick

  • Patrick Francis M.
  • Verified HomeBuyer
  • April 15, 2025
  • Maricopa, AZ

Dale and Paul (supervisor) were professional, courteous, helpful and very knowledgeable. We'd use them again if we could. Overall, from start to finish, the process and personnel in insurance, title company et al, were exceptional, quick to handle issues, provide guidance and ensured that everything went smoothly.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Highly recommended

  • Abdo A.
  • Verified HomeBuyer
  • April 15, 2025
  • Puyallup, WA

Best experience as the first home buyer

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5