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Richmond American Homes

Richmond American Homes Reviews

What Homeowners Have to Say About Richmond American Homes.

Richmond American Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.8 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Richmond American Homes 1402 homeowner reviews to learn why they are the right team to build your new home.

Richmond American Homes

has 3.8 out of 5 stars in All Areas

1402 Reviews in All Areas

Star Rating Breakdown

5 ★ 639

4 ★ 233

3 ★ 230

2 ★ 143

1 ★ 157

Ratings by Category

Overall 3.8

Quality 3.6

Trustworthiness 3.7

Value 3.8

Responsiveness 3.5

Customer Reviews

Worst Experience with Richmond

  • Anonymous
  • Verified HomeBuyer
  • December 05, 2023
  • Yulee, FL

Not only were there delays along the way, the whole process was extremely unprofessional. Our inspector found two leaks prior to closing and they were less than accommodating. The first walk through was put on us as homeowners to point out deficiencies (which 30 days after closing 90% of the list has not even been discussed). Upon moving in we noticed a THIRD leak which was blamed on everything else and it took 3 plumbers to come in to identify and remedy the problem. Sewage came INTO our house from the toilet they left unattached AND we found roofing screws in our drain. Warranty said they ...

Richmond American Homes responded:
Hi there, I'm sorry to hear that. I'd be happy to convey your feedback to our team. If you could please email jeff.jenkins@mdch.com and provide your name, contact information and the address of the home, I'd be happy to reach out on your behalf.

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

poorly the whole expierence

  • Michael A.
  • Verified HomeBuyer
  • November 28, 2023
  • Las Vegas, NV

work was done horrible repairs times are slow and everyone blaming everyone else the repair swere done poorly

Richmond American Homes responded:
It’s disappointing to hear that you’ve had a poor experience with us. If you’d like to send us more information, email jeff.jenkins@mdch.com.

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

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