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Richmond American Homes Reviews

What Homeowners Have to Say About Richmond American Homes.

Richmond American Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Richmond American Homes 1256 homeowner reviews to learn why they are the right team to build your new home.

Richmond American Homes

has 3.7 out of 5 stars in All Areas

1256 Reviews in All Areas

Ratings by Category

Overall 3.7

Quality 3.6

Trustworthiness 3.6

Value 3.8

Responsiveness 3.4

Customer Reviews

Value

  • Antonio B.
  • Verified HomeBuyer
  • July 13, 2024
  • North Las Vegas, NV

It’s been a pleasure buying my second Richmond home, my first Richmond home is in Ontario California. The quality is there and craftsmanship is there. The first home was a little bit of a challenge in the financial part of the transaction, but the second was a lot smoother. If I could have changed a few things it would be an upgrade on the paint and carpet. Everything else is exactly what it should be and more . Very pleased with our choice in our purchase.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Taylor & Tyler

  • Taylor N McAfee and Tyler D M.
  • Verified HomeBuyer
  • July 13, 2024
  • Ruther Glen, VA

We are absolutely obsessed with our new home. our sales agent was Jim & he was the best. Couldn’t have asked for a better experience for our first time building a house!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Solid home and very helpful crew for any questions or concerns

  • Christopher A.
  • Verified HomeBuyer
  • July 13, 2024
  • Orange Park, FL

From the beginning to the end, the process was very smooth, even with any unseen obstacles the closing team was on top of it and house is built with minimal issues, any issues that was pointed out the superintendent fixed quickly or stayed on top of until resolved. Also the sales team was very welcoming and knowledgeable with quick response to any questions or concerns.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Brian

  • Brian R.
  • Verified HomeBuyer
  • July 12, 2024
  • Arvada, CO

Our experience with Mike our sales person and the warranty dept at 30 days has been spectacular. We closed with no opening issues and at our 30 day we had 3 very minor issues that were closed out in 7 days. Amazing!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very impressed with Richmond American Home

  • May Tamayo V.
  • Verified HomeBuyer
  • July 12, 2024
  • Las Vegas, NV

From the start I had a exceptional service from my Sales Rep and fell in love with the design of Richmond American home. The entire team has been helpful and made the whole experience very pleasant.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Holly & Dustin are great!!

  • Elaine J W.
  • Verified HomeBuyer
  • July 08, 2024
  • Thornton, CO

The sales rep, Holly, was very friendly, always available, if she didn't have the answer she would call me back quickly with whatever I needed to know. The building supervisor, Dustin, was great. Called me every Friday with updates, answered all my questions and is a super friendly and nice guy who knows the business.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

My home buying experience

  • John M.
  • Verified HomeBuyer
  • July 06, 2024
  • St Augustine, FL

Terrific experience with my home purchase! All I encountered have been attentive, supportive and professional! Appreciate the attention to details by Devon, makes a big difference in the finished product, Thank you.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Beautiful Neighborhood & Great Community!

  • Luis Javier R.
  • Verified HomeBuyer
  • July 05, 2024
  • Queen Creek, AZ

We searched for several Months and came across Light sky Ranch. We are so happy we choose Richmond American Homes the Quality and Craftsmanship is beyond perfect. Light SkyRanch is a great friendly area to live and the kids love all the amenities they have to offer.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Larry

  • Larry A.
  • Verified HomeBuyer
  • July 05, 2024
  • Henderson, NV

Richmond American Homes made our first time buying a brand new home a wonderful experience! From the start of the application to the closing, they made the whole process easy and smooth. Our house was built on time & the quality of workmanship, is outstanding. My family and I are so happy to be living in our “forever home”. We would definitely recommend Richmond American Homes to anyone looking to buy a home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

It was a very good experience i

  • Erich K D.
  • Verified HomeBuyer
  • July 05, 2024
  • Jacksonville, FL

It was a very good experience

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

First time purchasing new build

  • Steven James B.
  • Verified HomeBuyer
  • July 03, 2024
  • Roseville, CA

First time buying new build was easier than we thought. Sales associate gave a tour to all model homes. Asked what our ideal bedroom was, 1 or 2 story house, ect. Fell in love with a corner lot with big backyard. Walk through and were thorough and questions were answered. Didn’t have any issues with move in date, no delays. Overall would buy another house from builder if I could.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Lee

  • Kenneth Gene H.
  • Verified HomeBuyer
  • June 30, 2024
  • Menifee, CA

Great experience working with Lee in any issues raised were taken care of promptly or directed to someone that could handle any problems presale in moving forward with Cynthia Cell‘s agent and the office at the model homes terrific customer service and great follow through on any questions or issues Needing attention thank you

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Debra Adams & Team-The Very Best

  • Gloria Jean S.
  • Verified HomeBuyer
  • June 28, 2024
  • Colorado Springs, CO

Debra Adams & Team-The Very Best

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very Happy Home Owner.

  • Tracey Scott P.
  • Verified HomeBuyer
  • June 28, 2024
  • North Las Vegas, NV

Cindy was amazing from start to finish. Kept me in the loop on everything that was going on. 5 Star no doubt

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Wonderful experience.

  • Cynthia Marie L.
  • Verified HomeBuyer
  • June 26, 2024
  • Surprise, AZ

We looked at several other builders before we saw the Richmond models. Nothing else compared to the quality that we saw with the Richmond homes. To make things even better, Anne, was amazing. She was so helpful and seemed to really care about making sure you were in the know every step of the way as well as getting everything you wanted.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience!

  • Adrianne B.
  • Verified HomeBuyer
  • June 26, 2024
  • Maricopa, AZ

We were very pleased with the overall experience purchasing our new home from Richmond American Homes. Just to prove it when we had someone come to measure for blinds, and someone to come install water softener/osmosis in our new home they both were impressed with the builder and quality of work which made their job easier!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Bought a new Pinecrest in Aurora Highlands

  • Christopher F.
  • Verified HomeBuyer
  • June 26, 2024
  • Aurora, CO

Had a great experience on the sales and mortgage side with Richmond. Also the very small warranty issue with an outlet was addressed very quickly as well. Solid company that sells beautiful homes with lots of added value.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great Experience

  • Scott James W.
  • Verified HomeBuyer
  • June 25, 2024
  • Las Vegas, NV

Leslie was awesome and made the process great. She was always helpful. Andrea has been awesome as well after we moved in.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Best Experience EVER

  • Marcos Erik Rubio - M.
  • Verified HomeBuyer
  • June 20, 2024
  • Casa Grande, AZ

We are very very happy with our new house Richmond American make sure that we have the best deal , we want to thank Casey Johnson for all his help he works with us for 2 + years until we finally got are house! Thank you!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Fantastic Homebuying Experience

  • Montrey W.
  • Verified HomeBuyer
  • June 18, 2024
  • Rohnert Park, CA

I had a great experience with Richmond American Homes at the Seasons at University District. Everyone I worked with was easy to communicate with and guided me through the entire process seamlessly. The home is lovely, and I couldn't have asked for better quality. Highly recommend!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great value, wonderful experience!

  • Yvette M.
  • Verified HomeBuyer
  • June 14, 2024
  • Jacksonville, FL

I had a great experience with Richmond American from the sales process to post home support. Highly recommended.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Odalys

  • Odalys B.
  • Verified HomeBuyer
  • June 14, 2024
  • Jacksonville, FL

I had a wonderful experience with the purchase of home. Jason was very helpful and attentive. I would highly recommend Richmond American homes to any homebuyers.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Guardian Title

  • Samuel S.
  • Verified HomeBuyer
  • June 12, 2024
  • Aurora, CO

Carin from Richmond American Home was an Amazing salesman made for an easy care free buying experience. I give the hole buying experience a 10/10. Patricia from Guardian Title made for a smooth closing not one issue the hole time. Gave good information for easy care stress free Closing Day, also another 10/10. Can't express enough how they both made for best experience for buying my 1st home and a New build at that. Thanks and God Bless.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Urban Collection at The Aurora Highlands

  • Christopher John S.
  • Verified HomeBuyer
  • June 12, 2024
  • Aurora, CO

We had a great buying experience from Richmond American for our townhome in the Aurora Highlands. Thank you to Mick, the superintendent, who went above and beyond to present the house perfectly at closing and quickly attend to any loose ends after the sale. Having Mick as our superintendent really made our buying experience one of a kind and we would definitely recommend anyone to buy from Richmond American due to this.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience with Esther.

  • Geetika P.
  • Verified HomeBuyer
  • June 07, 2024
  • Lathrop, CA

Very polite, great customer service ! She was very helpful. Do appreciate her help.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

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