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Richmond American Homes Reviews

What Homeowners Have to Say About Richmond American Homes.

Richmond American Homes has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.9 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Richmond American Homes 1761 homeowner reviews to learn why they are the right team to build your new home.

Richmond American Homes

has 3.9 out of 5 stars in All Areas

1761 Reviews in All Areas

Ratings by Category

Overall 3.9

Quality 3.7

Trustworthiness 3.8

Value 3.9

Responsiveness 3.6

Customer Reviews

Great experience.

  • Anonymous
  • Verified HomeBuyer
  • January 16, 2025
  • Herriman, UT

enjoyed watching the house get put together. I got updates weekly on the progress. I have less stress knowing that there is a warranty for the home and that as things settle we will be covered.,

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Anthony

  • Efrain Sanchez Q.
  • Verified HomeBuyer
  • January 15, 2025
  • Kissimmee, FL

Superb customers service. Good information

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Absolutely incredible

  • Medhanit Zeleke D.
  • Verified HomeBuyer
  • January 15, 2025
  • Aurora, CO

I recently purchased a new house from Richmond American homes and I am incredibly satisfied. The quality is amazing. The customer service was very helpful. Every thing went smoothly and on timely basis. I recommend this company to anyone who needs a beautiful home with reasonable price.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Buying a new home with Richmond American Homes

  • James Roy H.
  • Verified HomeBuyer
  • January 12, 2025
  • Middleton, ID

Dan was great to work with. We had some issues trying to buy the house we wanted because we were moving out of state. He helped through the whole process and got us the house we wanted. He went above and beyond to make us happy. Thank you Dan for a great home buying experience

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Sales Associate, Assistant Superintendent, and Home Care Specialist

  • Dina J.
  • Verified HomeBuyer
  • January 06, 2025
  • Stockton, CA

My realtor found this community for us, and it is perfect! From my first meeting with Victoria and Betty in the sales office, to having discussions with the Assistant Superintendent, Manuel and finally at closing with Robert our Home Care Specialist, everything went smoothly, and everyone was professional, helpful and welcoming to the community. We are very pleased with our purchase in this new phase of living!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

A Dream Came True

  • Drexel Jeroid L.
  • Verified HomeBuyer
  • January 05, 2025
  • Jacksonville, FL

I really enjoyed my home buying experience with Richmond Homes. Even when my closing date was pushed back several times, Richmond Homes continued to work with me and my lender. For that I am truly grateful and really love my new home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Maria

  • Maria Teresa Contreras G.
  • Verified HomeBuyer
  • January 05, 2025
  • Tucson, AZ

MUY AGRADECIDA POR ESTA GRAN BRNDICION A NUESTRA FAMILIA, GRACIAS POR SU GRAN APOYO EN EL TRAMITE DEL CRÉDITO, CIERRE Y TODO EL PROCESO!!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Larry & Derusha’s Review

  • Larry Darrell D.
  • Verified HomeBuyer
  • January 04, 2025
  • Jacksonville, FL

We received quality service in all matters in purchasing our new home. All our concerns were met and dutifully taken care of very quickly.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

TC's review

  • Todd C.
  • Verified HomeBuyer
  • January 03, 2025
  • Peyton, CO

Out of all the homes that I looked at, Richmond American Homes offered the best quality at the best price. Also, this was the only neighborhood where the current residents greeted me. I was impressed. I decided to buy the house that same day.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

I’m very satisfied with the house

  • Loi V N.
  • Verified HomeBuyer
  • January 03, 2025
  • Orange Park, FL

This is a second time I bought house from Richmond America.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Mosscreek

  • Amy Shawnta W.
  • Verified HomeBuyer
  • January 03, 2025
  • Eagle, ID

The entire process was great. There were things that needed to be corrected, however, Richmond Homes made all that were needed/requested. Jessi and Denny were amazing to work with and on the lending side Erin and her Team were fantastic. We have lived in our new home for a month now and love it! Thank you Richmond Homes for building a quality home at an affordable price! We are so grateful and feel so blessed!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Sales Rep

  • Gage Colten-Valdez M.
  • Verified HomeBuyer
  • December 31, 2024
  • Elizabeth, CO

Our sales rep was amazing! She did everything to help us find the home we want and worked great with our relator to help negotiate in the things that really made us love this house more! Our sales rep went above and beyond to help us out when there were discrepancies with closing costs and other things.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shandara

  • Jason Travis H.
  • Verified HomeBuyer
  • December 31, 2024
  • Ferndale, WA

When we first drove into the beautiful new subdivision being built by Richmond American Homes, we didn't expect to drive away with a home. Shandara was amazing in helping our family achieve our goal of home ownership again. The whole crew, to include Patrick, made the entire purchase process easy and fun. Thank you Richmond American!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Amazing experience with Amy and Richmond.

  • Anonymous
  • Verified HomeBuyer
  • December 30, 2024
  • Victorville, CA

Amy did an absolutely phenomenal job at Richmond Homes, guiding me through the process of purchasing my dream home with unparalleled expertise and care. From the first meeting to the final steps of closing, she went above and beyond to ensure every detail was perfect, making what could have been a stressful process feel seamless and exciting. Amy’s professionalism, deep knowledge of the market, and genuine dedication to understanding my needs made all the difference. Her warmth, attention to detail, and ability to navigate challenges with ease truly set her apart. Thanks to Amy, I now have ...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very helpful and educated team

  • Kenneth B.
  • Verified HomeBuyer
  • December 28, 2024
  • Aurora, CO

Great team!! Walked us through the entire process! We are very thankful!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

It was a wonderful experience as first time buyer

  • Jameel K.
  • Verified HomeBuyer
  • December 27, 2024
  • Mascotte, FL

My experience as a first time buyer was really amazing and a smooth transaction I would recommend this company to everyone I know.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

August

  • August Michael M.
  • Verified HomeBuyer
  • December 26, 2024
  • Apollo Beach, FL

My sales agent went above and beyond to make our dreams come true with Richmond American Homes beautiful home. She worked with us and explained everything perfectly!! My construction manager was 100% on top of the craftsmanship for our home also. He explained the process to us step by step... A+ all around...

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Home buying experience

  • Michael Joseph C.
  • Verified HomeBuyer
  • December 26, 2024
  • Wittmann, AZ

Excellent home buying experience from start to finish.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Family Review

  • Monette Elshabazz B.
  • Verified HomeBuyer
  • December 26, 2024
  • Jacksonville, FL

Best customer service experience!! Vernice, Tyanna, Steven, and Jen were exceptional. They tended to my family's needs and were very professional. They held our hand every step of the way. I recommend this team to whomever is buying a home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The process was easy

  • Jean Enas P.
  • Verified HomeBuyer
  • December 20, 2024
  • Kissimmee, FL

I love the layout..Good material.all my family and friends love the design.Very nice house.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Home buying experience

  • Sacha R.
  • Verified HomeBuyer
  • December 19, 2024
  • Mascotte, FL

I had a great experience with Richmond American Homes, specifically with the sales associate Todd and the builder Chris. They were very helpful with everything I needed. This was my first time buying a home, and they made sure to educate me and guide me through the entire process, making the transaction smooth. The financial team also did a great job. If you are a first-time homebuyer, you should definitely consider them. Whatever they told me at the start was exactly what I spent and received in the end.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Love the house

  • Matthew Edward W.
  • Verified HomeBuyer
  • December 13, 2024
  • Columbia, TN

Overall, we are happy with the process and quality of work. Yes, there were issues along the way, but the construction manager (Scott), sales agent (Michael), and loan officer (Chris) all went above and beyond to help get resolutions.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Chandrakant

  • Chandrakant E.
  • Verified HomeBuyer
  • December 12, 2024
  • Las Vegas, NV

Good solid material and value is American home

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Satisfaction guaranteed

  • Shada C. H.
  • Verified HomeBuyer
  • December 12, 2024
  • Perris, CA

I'm so happy I choose Richmond American! I love my new home, builders did an amazing job. No complaints.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great

  • Brian Thomas G.
  • Verified HomeBuyer
  • December 12, 2024
  • St Augustine, FL

Susan Smith was awesome and helping me make my dreams come true with my beautiful new home

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5