Richmond American Homes Reviews in Nashville, TN

I am extremely disappointed in Richmond American homes. The process started out well. My agent that handled the initial sale and my design consultant Taffie did a good job. However, once construction began and throughout the construction of my new home, I have been extremely dissatisfied with the communication regarding the process and the workmanship that went into my new home. I closed my sale on January 16th, 2024 and there are still unfinished items that I have paid for and yet to have completed. I have not heard a single word from anyone at Richmond American about these issues. I have significant problems in my home that will never be fixed. This situation is true for many of my neighbors as well and we are discussing the possibility of litigation at this point in order to enforce our rights. I would strongly recommend against anyone buying a Richmond American home until the company fixes its communications problems and hires better contractors that complete the work at an acceptable level. I could not be more dissatisfied with Richmond American Homes. ... More