Richmond American Homes Reviews in Provo Orem, UT

What Provo Orem Homeowners Have to Say About Richmond American Homes.

Read all 26 verified reviews from homeowners that built a new home with Richmond American Homes in the Provo Orem area. Provo Orem homeowners have rated Richmond American Homes an average 3.4 stars for the quality of their new homes and their commitment to customer service. You can read all of Richmond American Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Richmond American Homes

has 3.4 out of 5 stars in Provo-Orem Area

26 Reviews in Provo-Orem Area

Star Rating Breakdown

Ratings by Category

Overall 3.4

Quality 3.5

Trustworthiness 3.4

Value 3.8

Responsiveness 3.2

Richmond American Homes in Provo-Orem Area

View Homes

Filter by Area

Sort by

Customer Reviews

Terrible!

Kimberly M.
Verified HomeBuyer
October 09, 2024
Saratoga Springs, UT

Unfortunately for us our experience with Richmond Homes has been bad from the beginning. From the lending process to moving in and finding over 40 to do items in our home that still 30+ days after move in are still not being addressed. Everyone has dropped the ball and seems not to care at all. I would not recommend this builder because they do not care about the workmanship of their homes.

Richmond American Homes responded:
Thank you for taking the time to leave a review. If there are outstanding issues that need to be addressed, please reach out to me at jeff.jenkins@mdch.com.

Total Score 1

Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Display