Richmond American Reviews in Las Vegas, NV

Really smooth process overall, community is nice and loving my new home

The process goes so fast and I didn't expect it will be done in a matter of few weeks. Henry the builder agent is very reliable and helpful. He accommodate us from the beginning of our journey until the end. It was a very good experience. We're happy that we chose Richmond American Home as our builder. We will definitely recommend them to others who is looking for new homes.

Everything has been wonderful. Frank in sales was personable, responsive, and very easy to work with. The sale itself went so smoothly and was much easier than this first time home owner expected. I'm absolutely in love with my new home!!

Viewing the home was a good experience before we closed but when it came time to do the walk throughs and reporting issues there is no urgency or even fixing all the issues in a timely manner even after filling out a request on the portal.

Good process. Good response time. Answered all questions. Timely and professional. Friendly approach.

the superintendent avoiding question and very dismissive with concerns even how minor it is. He already saw the punchlists but missed up to the last day

Your sales representative - Erika was very nice and helpful, if not because of her inputs, we would not have been purchasing this house.

Graysi the realtor, Chuck superintendent during our walk through and Andrea 1 month follow up are great people! they are very thorough and are very attentive with our needs.

Easy to talk to and available to answer questions even after I moved in!

First time buying a home from Richmond but I can honestly say it won’t be my last one. Great builder and they are really helpful with fixing any issues that come up.

MY EXPERIENCE WAS TERRIBLE FROM THE BEGINNING TO THE END THEY TREATED ME IN THE WORST WAY IT WAS MY WORST NIGHTMARE I HAD NEVER BEEN THROUGH SOMETHING LIKE THIS MY CHILDREN ARE READY TO BUY A HOUSE AND I WOULD NOT RECOMMEND THEM TO BUY WITH RICHMOND AMERICA HOMES STACY TREATED ME VERY BADLY I DON'T KNOW HOW SHE CAN WORK WITH PEOPLE SHE IS A RACIST.

When we tested the water dispenser during walk through, but it does not work after we moved-in. It took 3 weeks to get someone from home warranty team to fix it. It turned out some dirts get into fridge water filter and blocked the water flow. Since the water filter is not in the warranty so we have to spend $50 to purchase a new one to replace the one that was new, but we could not use.

I would never buy from this company again. It’s so unfortunate with majority of the builders in Las Vegas hire out for teams to build all their homes, and these teams are so lazy and they’re rush to build these homes. The lending process is a joke they don’t communicate. Choose your own title company, the title company they choose, which is called Ticor Title is also a joke. Here’s my advice! Find your own agents don’t trust theirs! They work for the company and their best interest is the company! 1. Real estate agent 2. Loan agent 3. Home Inspector 4. Title company

The sales and management team were supposed to have all issues resolved before closing date on November 27, 2024 and I am still waiting on them to finish everything!

I was in contact with Kiley he helped answer all my questions and give me all the proper info required to get through my home buying experience

Good solid material and value is American home

We had great experience from the step in the office to closing the deal for our beautiful house. Would like to thanks Brian for his high professionalism and expertise, best ever we received after checking so many communities and houses. The entire process was so smooth ,easy and in a very tamely manner ,highly recommending Richmond American Homes.

It is a nice home that meets our needs. The sales agent was untruthful which was unfortunate The many issues with the home have not been addressed with the exception of the lack of electricity in two rooms

The process from beginning to end was great. Sales office was very communicative and upfront. The fixes requested were done in a timely and effective manner..

Great experience with sales lady Brie

I had a great home-buying experience and we got an excellent rate!

Every inch of this home was thoughtfully designed to give you no wasted space. This home has great functionality as well as beautiful finishes. I love the high ceilings and all the windows throughout the home.

From the sell agent , loan officer, the walk through guy, was such a great and easy experience. They took off the pressure of buying and made it enjoyable. If I had to do it again, I will still do it with Richmond American.

Very happy with my new home.

Jessica was amazing and was there for every issue