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About Shea Homes-Trilogy

In a word, the Shea Difference is about caring. And specifically, it's about caring enough to create one great customer experience after another before, during and well after the purchase. Caring enough to think about every stage of life and then designing beautifully functional homes and communities for everyone. And caring enough to maintain the integrity of a family name for more than a century. That's the Shea Difference, and you're invited to live it every day.

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Reviews

Shea Homes-Trilogy

has 4.2 out of 5 stars in All Areas

928 Reviews in All Areas

Ratings by Category

Overall 4.2

Quality 4.1

Trustworthiness 4.2

Value 4

Responsiveness 4.1

Customer Reviews

Top notch sales, construction and post-construction warranty staff

  • William M.
  • Verified HomeBuyer
  • July 08, 2025
  • Front Royal, VA

Troy, Kristine and Laura have done a great job in quickly responding to and addressing issues that arose once we moved in. Tremendous, timely response and resolution of those issues.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Encanterra Good Life

  • Laura S.
  • Verified HomeBuyer
  • July 03, 2025
  • San Tan Valley, AZ

We built our forever retirement house starting last fall and moved in two months ago. Every representative of Shea has been very professional and responsive. Our third party home inspector said this was a very well built home. We have had no issues beyond a few minor cosmetic things and those were quickly resolved. We highly recommend Shea and Encanterra.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

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