Shea Homes-Trilogy Reviews

Everyone i have dealt with was so helpful and professional.

We were treated well throughout the process. We love our new home and so happy to be here. We purchased a “quick” move in home. The team at Verterra and shea homes made it very easy..

The sales experience, including loan process, was as good as could be. Special thanks to Abbie and Larry respectfully. From the walk through and subsequent warranty issues were met with great responsiveness and follow up. Continued thanks to Dan.

Pleasent, easy to work with, very nice personality. Made us feel like we wanted to comr back for another visit anytime.

Post sale, Ken has been very responsive and great to work with. When he says he is going to do something he does it and keeps me informed.

Deciding to move is stressful. Shea Homes makes it as enjoyable an experience anyone could ask for. Joining a 55+ community across the country to be closer to family was a daunting thought. I'm here and loving the community and reflecting on the whole process from touring the models to moving in. The sales reps and design studio were the best one could want, the construction superintendent approachable, the warranty process is well executed and the neighborhood friendly and welcoming. I'm glad I chose this community.

I am so happy with my new home! There have been a few minor things, but I always have someone to reach out to for an assist - Aiden has been especially helpful. My only 'complaint' is with all the edocs, and especially the 441 page contract. It would have been a much better experience to have had these important documents in paper form - or at the very least, the option for paper. As it is now, everytime I need to reference something, I have to go searching through various emails and edocs; this is very frustrating. Otherwise, couldn't be happier!

The entire experience was a well-oiled machine. From sales to the designer to the builder to the home delivery. All aspects were on time, professional, and accountable. I've been through this process with 3 other builders in two other states and this process was the smoothest of all. Great experience!

Very satisfied with the overall experience.

Carolyn and Dan have been right on top of questions and problems

Our experience designing and building with Shea Homes - Trilogy has been fantastic. Every step along the way was handled professionally by competent and caring people. This has been a wonderful experience. Thank you to everyone on the Shea Homes - Trilogy Team.

We’ve had positive experiences with everyone along the way in our home buying journey. We love our new home, and the neighborhood is the friendliest I’ve ever been in!

Everyone from the sales staff(Courtney) to the construction to the warranty ( Gwen) have been helpful & professional. I couldn’t be happier with my house.

The Shea staff were very helpful through the process. Ted the Shea rep. was super and worked with us. He was very flexible and went out of his way to help us when we had to change our house choice at the last minute. I asked what Shea could do for a Veteran and they stepped right up and reduced our down payment by half. Once we moved in, the Shea rep. Scott has been super in taking care of all our requests for fixing certain items after we moved in.

Laura H, Steve S, Marie etc the whole staff has been great

From start to finish, working with the Shea Homes team exceeded expectations. Friendly and professional, knowledgeable and efficient, thorough and accommodating...this made the experience pleasant and stress-free. We're so happy with our new home and the excellent workmanship shows through and through.

The best customer service I have ever had in my new build experiences. They are there for during the entire building process from start to finish. I love the attention to detail provided. Shea homes even has periodic check in during the first year! Who else does that? I love it here!

Everyone in the process from sales to construction to the post-construction warranty checkup has been nothing short of excellent. As a business owner I know that’s quite a feat for any company. Wow! I highly recommend Shea to everyone.

Tammy made the whole experience of finding the right home for me super easy and fun. Everyone involved was knowledgeable and helpful.

We recently purchased in Trilogy Verde River. I honestly couldn’t think of a single thing they could have done more efficiently.

Being from out of town we relied on Orlando immensely. He was amazing! Kept us Informed by sending photos and update via text and emails. Questions we had were answered most times, within minutes if not, within an hour. The entire team from start to finish including an issue with the A/C were there to help at every turn!

Everyone whom we worked with in the purchase of our home have been fantastic. Employees seem to really care and do their best to make sure you get the service requested or required.

My Trilogy experience has been fantastic from touring the facility to closing. Everyone has been absolutely incredible: the attention to detail, responsiveness, quality and value. I can’t say enough at how pleased I am. Everything I planned for in my home was perfect. the communication throughout the entire process was awesome, especially given I lived 5 hours away. Trilogy accommodated me for on-site appointments and answered any questions throughout the process. The facilities and complex are beautiful, so many things to do and wonderful neighbors throughout. the attention to detail is impeccable from my home throughout the community, and in both clubhouses. it’s the only Community I looked at, and I am absolutely loving it! ... More

Been a great experience for the entire process. Home and community are wonderful!

I've lived at Trilogy for about 2 months and the experience has been awesome --- Shea Homes does incredibly high-quality work and I've been extremely impressed with their craftsmanship and attention to detail!