Shea Homes-Trilogy Reviews in Phoenix Mesa, AZ

What Phoenix Mesa Homeowners Have to Say About Shea Homes-Trilogy.

Read all 326 verified reviews from homeowners that built a new home with Shea Homes-Trilogy in the Phoenix Mesa area. Phoenix Mesa homeowners have rated Shea Homes-Trilogy an average 4.2 stars for the quality of their new homes and their commitment to customer service. You can read all of Shea Homes-Trilogy's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Shea Homes-Trilogy

has 4.2 out of 5 stars in Phoenix-Mesa Area

326 Reviews in Phoenix-Mesa Area

Star Rating Breakdown

Ratings by Category

Overall 4.2

Quality 4.1

Trustworthiness 4.2

Value 4.1

Responsiveness 4.2

Shea Homes-Trilogy in Phoenix-Mesa Area

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Customer Reviews

Lack of quality

Micheal Z.
Verified HomeBuyer
August 31, 2021
Peoria, AZ

Delayed move in date, over 6k in added costs. Kitchen Island being replaced because installed a broken piece, still waiting after 2 months, tile in shower and around our tub has to be replaced, used 2 different colors. All of the granite had caulk all over it that need to be cleaned, was told to use a razor blade. No touch up paint given. Many more things to list.

Shea Homes - Trilogy responded:
Hi Micheal. Thank you for your feedback. Joe from our customer service team will continue to follow up with you regarding issues with your new home. trilogy

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

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