Shea Homes-Trilogy Reviews in Phoenix Mesa, AZ

After previously buying 2 new homes over many years, this was by far the best experience with Shea Homes. Everyone we came into contact with was highly professional and respectful. Every detail was documented. There were minimal issues when we took delivery of our home. Very high quality materials and workmanship. Would highly recommend buying a home from Shea.

Our experience with Shea Homes was fantastic! From the sales staff, to design, through the construction process, the staff did everything promised. Our construction field manager was available, responsive and the finished product is great!

Our experience with Shea was wonderful. All the people we came in contact with were very professional and knew their jobs. From construction to design Shea was there for us. Problems were addressed and solved to our satisfaction. Rob our contractor was good at detail and finishing the job. Highly recommend Shea to build your next home

I had a very positive experience with Shea Homes starting with Owen, sales consultant. Alan, my construction manager, was always on top of things which was a real challenge with supply chain issues experienced because of the pandemic. And any remaining issues have been promptly addressed by Bill, my warranty specialist. I am very grateful to all who have helped me along the way.

I’ve been in the Real Estate business for over 30 years as a broker in Chicago and Shea really exceeded my expectations! We built this home long distance and the experience was a pleasure from contract to closing. Everyone involved put forth exceptional effort to make sure that our home was delivered in a timely manner with few issues that we addressed immediately. Our home is beautiful and we love it! I definitely highly recommend Shea as an extremely excellent builder

Everyone we worked with was exceptional, especially Charmaine, Kyle, and Wendy. We had a great team and really appreciate them.

Great experience with my Shey home buy. Everyone was honest and open with me

The purchase of the home went very smoothly and picking out our amenities was easy. The only negative about the whole experience was the delays in moving into our new home. So far customer service has been awesome

Shea Homes--throughout an unusually long building process--did an outstanding job in communications> Their efforts were timely--informative--professional--friendly and responsive! The limited contact we had with Shea venders was also excellent! Overall, we are very pleased with our Shea Homes experience --and with our new Shea home!

Ryan and Shawna were amazing to work with as our field managers. Kept us in the loop throughout our home building process. They paid great attention to every detail. We are excited to be in our new home. It is beautiful.

My wife and I have been very pleased with the home buying process and the results we achieved. We stayed in contact with our Representative Charmaine Powell and our building Manager Kyle Ward. They kept us apprised of the homes progress which I'm sure was difficult during the pandemic. The trades people did quality work and follow up on any issues has been completed promptly. We're looking forward to returning to Encanterra when it starts raining again in Washington. (Perhaps even sooner).

Great experience working with Shea Homes from the initial "shopping" visits all the way through the closing process. We recently completed the 30-day warranty / repair with no issues. Very pleased with the sales, design, and warranty teams at Shea Homes!

Expect delays but once you accept this will happen the team overall does a good job keeping you informed of status and delivery date. Good news is your home might appreciate before you even move in.

Shea Homes-Trilogy builds a quality home. My floorpan is functional and efficient. Their standard quality control process is thorough with laser focused attention to detail. Their warranty process is very homeowner friendly.

Our Project Manager, Donnie, was excellent.

From the buying process to delivery of the home this was a first class experience!

Kept us up to date with weekly emails and photos. Quality product. Great customer service. Beautiful home and neighborhood. Very happy.

Several models to choose from. Review of the build process including key milestones for your onsite review. Walk thru by Shea on-site managers to address any issues prior to customer walk thru to ensure a quality-built home. At the time of the walk thru customer is assigned a Shea Customer Representative that assists in addressing any issues that may arise in one month, five months and eleven months. They are with you through the warranty period.

We worked mostly with our field manager who was outstanding any issues we had were taken care of in a timely matter. He went above and beyond what I expected did a great job

Home is excellent, problem solving responsibilities is very good. All and all a great experience. Thank You

Great job from start to finish.

Never experienced any problems during and after construction. A good experience all around!

Shea is not a custom home builder but has great options and is always evaluating changes when their clients give them feedback. I just built my second house with them in Encanterra and wouldn’t hesitate to do it again.

Great experience building a home with Shea!

Quality product, trust and confidence in shea reps, professional from beginning to move-in, and beyond. Satisfied of worthwhile home-inves, and wonderful community to reside.