Shea Homes-Trilogy Reviews in Oakland Alameda, CA

From start to finish, working with the Shea Homes team exceeded expectations. Friendly and professional, knowledgeable and efficient, thorough and accommodating...this made the experience pleasant and stress-free. We're so happy with our new home and the excellent workmanship shows through and through.

We love our new Shea home. The house was completed on the date promised. During the construction, we were notified of each major step as well as pictures of each stage of building. Issues that came up during the walk through were addressed immediately. Great communication and great people to work with. We could not be happier.

Good experience and great people to work with.

From the first visit with the sales manager to the walk through with the specialist the experience was exceptional. All aspects of the purchase were of the highest quality. All people interacted with were super professional making sure at all times that we were completely aware of progress. I would highly recommend the Shea experience to any potential buyers.

The whole home buying was just what I expected. The whole Shea team has been great.

We had seen their ads but going through the buying process of a Shea home is an experience you won't forget. From the personal meetings to the very detailed walkthroughs we felt informed every step of the way. The Shea staff are well trained yet personable and eager to help. That coupled with high quality materials and excellent workmanship make for a very special experience. Thank you Shea!

The entire Shea staff was was not only courteous and friendly but made a personal connection throughout the process. We were informed every step of the way and hey were very responsive about every minor issue. We are extremely happy with our home and the experience of buying a Shea Home.

Shea kept me informed during every step of my home building process. I was informed if there was even a possibility of a delay which allowed me to trust the process.

Everyone here is great! Casey,Vicki,Patty,Mariel and Kyle. They make the process easy. The team here is very responsive to questions and kept me up to date for each phase of the build. I highly recommend Shea.

I am Happy with the purchased.

The pool at Shea Barcelona is too small. If it were 8-10 feet longer and maybe 1/2 foot deeper, it could be adequate. It must be the smallest pool in Calif. Security must be improved! Please finish those gates. Leave them open during daytime construction, but we do not feel as secure as we would like at night. Having raised these issues, you have nevertheless built a wonderful community and we very much look forward to spending our golden years there.

My house was move in ready and could not have added another upgrade to make it perfect. Love the open space, the view and most importantly the quality in a Shea home.

The people at Barcelona are AMAZING! They make or break a company...Kyle, Matt, Jesus, Paul, Mariel, and of course Vicki have made my home purchase at Barcelona a wonderful experience. During the home buying process my wife passed away. If it weren't for the people at Shea Barcelona, I don't know if I could have made it through. They are a terrific group of people who care deeply about their customers. All I can say is, THANK YOU!

Shea and everyone we encountered in the organization made an effort to make us feel important and listened to.

We are very happy with our new home!

good quality construction, good initial orientation which seemed well organized. Sales staff were " low key" and didn't make me feel rushed

The one in charge of the project was awesome! He was so responsive and took interest in our concerns. His name started with an A since I am not supposed to give out names and we are on Solera Street.

Overall, we love our new home. Quality of workmanship is great, but for the Barbosa cabinets are of poor quality, installation and workmanship!! I’m very disappointed to say the least. Our quartz island top is also from Barbosa as well. The fabrication and installation is quite questionable when it comes to matching the two pieces. The colors don’t even match!! There are numerous chips, scratches, filler with bluff marks and black lines on the kitchen island, counters as well as in the laundry room. Overall, we are happy with construction quality and Sheas’ one month warranty check up.

Love Trilogy concept so far

This is our second Shea home. We love our new house and everything about it, except for the solar system which has been a nightmare since day one. We have been in our home for 10 weeks and are still battling with the solar company to get our system running properly. I have even reached out to Shea for their hope. Truly frustrating.

We received adequate updates during the build of our new home. We appreciated the quick responses to our questions & concerns.

Quality is good, walk-through before the move in did not address key electrical issues, such as misplacement of outlets in certain areas of the house and refusing to correct after move-in. Wrong wiring in the bedrooms (lights flickering when ceiling fan is on). Upper kitchen cabinets are very shallow. Overall we are satisfied with these exceptions.

Shea Homes have a great reputation as a builder, and this is one of the main reasons I purchased this home.

Building a new home during a Pandemic has proved challenging as many materials have been a challenge to source. Many shortages which resulted in delays and possibly affected the quality of workmanship and materials resulting in some re-work. Overall, we are happy with our new home.

Don’t use Shea mortgage! And upgrade options are very overpriced. Things that can be done later, such as landscaping, are better to do on your own.