- New homes
- Shea Homes-Trilogy
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- Riverside-San Bernardino, CA
Shea Homes-Trilogy Reviews in Riverside San Bernardino, CA
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What Riverside San Bernardino Homeowners Have to Say About Shea Homes-Trilogy.
Read all 71 verified reviews from homeowners that built a new home with Shea Homes-Trilogy in the Riverside San Bernardino area. Riverside San Bernardino homeowners have rated Shea Homes-Trilogy an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Shea Homes-Trilogy's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Shea Homes-Trilogy in Riverside-San Bernardino Area
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Customer Reviews
Happy with my purchase!
- Mary C.
- Verified HomeBuyer
- November 23, 2024
- Indio, CA
Very satisfied with the overall experience.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
A first class experience (best)
- Wayne D.
- Verified HomeBuyer
- July 25, 2024
- Indio, CA
Quality and trust is very important to us we received both.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great customer service and quality
- Susan H.
- Verified HomeBuyer
- May 02, 2024
- Indio, CA
We have nothing but praise for the entire Shea team. Mike, Debbie, Joel and Mark took excellent care of us during the buy/build process. They are still actively supporting us as we complete our move in. We love our house - quality is important and the care taken to build our home is evident. Thank you for such a positive experience.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Patient salesman and good response.
- Jim P.
- Verified HomeBuyer
- July 18, 2023
- Indio, CA
Our sales person was very helpful in listening and waiting patiently for us to make a decision which took 2.5 years. Thank you James. We love our new home and are enjoying living here. Also the responsiveness from Richard has been very appreciated.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Chuck
- Chuck M.
- Verified HomeBuyer
- June 27, 2023
- Indio, CA
Extremely impressed with the multiple inspections done by Shea prior to our taking possession. The management at Shea did the final inspections! The top management comes out to make sure all the upgrades are completed and the quality is up to their specifications. We’re impressed! We were also kept informed throughout every level of construction during the build by our liaison Rudy. He was always available and answered all our questions. He guided us through the build and we had confidence in his experience!! He created a pleasurable experience which doesn’t always happen when building a ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Fantastic from start to finish.
- Lon T.
- Verified HomeBuyer
- May 31, 2023
- Indio, CA
Very happy with the entire experience. Tarry in Sales helped us find the perfect lot and Debbie in the Design Center helped us select finishes that we love even more now that we have moved in. Our construction manager Ryan was awesome to work with from start to finish and kept us updated on progress weekly. Richard has been very helpful with our minor issues after moving in. We absolutely love our new house and our new neighbors. Its a great community to be a part of.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
SHEA Homes = Quality and perfection
- Patrick S.
- Verified HomeBuyer
- December 07, 2022
- Indio, CA
Tarry our Sales Rep was fantastic! Excellent follow thru skills and knowledge. I am a realtor and know what makes a great sales person and Tarry definitely has the "it" factor. She is trustworthy and provides great customer satisfaction. I also want to mention that our Warranty Specialist Richard is outstanding! His work ethic and follow thru is impeccable. Richard is extremely helpful and ALWAYS willing to lend a helping hand. I can't say enough good things about Richard. These 2 individuals represent Shea Homes in the highest possible light. We feel so fortunate to be living "My Trilogy ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Home build in the desert
- Martin L.
- Verified HomeBuyer
- November 29, 2022
- Indio, CA
This is our third house build (our first Shea build) and our best experience to date. We've built in Austin, TX, Huntington Beach, CA and now here, in the desert. We are used to working with builders and dealing with unexpected delays, materials that are out of stock, water/power not ready to be set up yet and various other challenging situations. The way that the entire Shea team dealt with us during these unexpected and unwanted moments is what stands out the most compared to other builds. Your entire team’s professionalism, personal touch, willingness to listen to us and hear us vent. and ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Builder has been attentive, responsible and helpful.
- Brad B.
- Verified HomeBuyer
- September 08, 2022
- Indio, CA
This is the third new-build home we have purchased in seven years - with the Trilogy at the Polo Club easily being the best experience. We had every opportunity to walk the property during the build. The walk through prior to closing uncovered only minor cosmetic issues, maybe 3 or 4, to repair. All of these were resolved in three days in time for closing. The quality, attention to detail and consistency of the construction is fantastic. The experience from sales representative to closing and after has been awesome!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Best Builder We Have Ever Had
- Henry M.
- Verified HomeBuyer
- September 01, 2022
- Indio, CA
We have purchased four brand new properties over 40 years and Shea is by far the best ever. Premium construction, thorough oversight and excellent communication made the experience. Even my father in law, an architect, told us mnat years ago that Shea was the best home builder in SoCal and he was rigth
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Quality Product and Quality People
- Susan A.
- Verified HomeBuyer
- August 10, 2022
- Indio, CA
Working with the folks at Shea Homes has been a great experience. They are kind, patient, and very knowledgeable and helpful. The quality of the home is evident and the service provided in all phases of building through the first year is amazing.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Dream come true
- Gary J.
- Verified HomeBuyer
- July 17, 2022
- Indio, CA
We are so pleased with every step of the way in our buying experience.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Customer service
- Rose J.
- Verified HomeBuyer
- April 26, 2022
- Indio, CA
This is our second home by She. Their quality and customer service is superior.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Shea Homes-Trilogy - We love our new home!
- Bob P.
- Verified HomeBuyer
- March 23, 2022
- Indio, CA
We love our new home!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Kept informed
- Kathy S.
- Verified HomeBuyer
- March 16, 2022
- Indio, CA
Was kept informed of progress and issues were address quickly and fixed in a timely manner
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Trilogy is organized and responsive to any concerns.
- Karen W.
- Verified HomeBuyer
- March 02, 2022
- Indio, CA
The builder includes the best and most up to date methods in home building in the base price of your home. Shea homes are a delight.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great quality for the price
- Gary P.
- Verified HomeBuyer
- February 22, 2022
- Indio, CA
Move in and walk through was great. Had our one month service and everything has been corrected. Service is great and so is Casey. Love our home and the community
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Shea Homes - Trilogy - The quality of the experience was noteworthy.
- Deborah L.
- Verified HomeBuyer
- January 08, 2022
- Indio, CA
The quality of the experience was noteworthy. All of the staff was very personable and each staff member seemed to personally care about the buyer and their needs. The quality of the home seems very good and the attention to detail is excellent.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
love the style of my home
- Mark B.
- Verified HomeBuyer
- November 02, 2021
- Indio, CA
They work with you ,,so you can get the home for you. Everyone is vary nice
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Shea Homes - Trilogy - An excellent homes buying experience
- Anne F.
- Verified HomeBuyer
- October 26, 2021
- Indio, CA
An excellent homes buying experience
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Shea Homes - Trilogy - Excellent experience before, during and after purchase.
- Steve G.
- Verified HomeBuyer
- August 31, 2021
- Indio, CA
Excellent experience before, during and after purchase. Very satisfied!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Customer service and being on time with everything!
- Gini W.
- Verified HomeBuyer
- July 28, 2021
- Indio, CA
Everything went so smoothly.....from selecting the lot to completion of the home and loan! I love it here!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Shea Homes - Trilogy - Entire process from the entire buying process to final orientation
- Fred S.
- Verified HomeBuyer
- July 13, 2021
- Indio, CA
Entire process from the entire buying process to final orientation has been first class. Subsequent to move in the after sale team has been there for us to resolve minor issues. Very pleased
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
The feeling of community and friendly people.
- John N.
- Verified HomeBuyer
- May 25, 2021
- Indio, CA
Their attention to details in and out of the house.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
No problems whatsoever
- Anonymous
- Verified HomeBuyer
- May 24, 2021
- Indio, CA
Beautiful and Clean home was delivered on promised day!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
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