Shea Homes-Trilogy Reviews in Orlando, FL
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What Orlando Homeowners Have to Say About Shea Homes-Trilogy.
Read all 17 verified reviews from homeowners that built a new home with Shea Homes-Trilogy in the Orlando area. Orlando homeowners have rated Shea Homes-Trilogy an average 4.5 stars for the quality of their new homes and their commitment to customer service. You can read all of Shea Homes-Trilogy's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Shea Homes-Trilogy
has 4.5 out of 5 stars in Orlando Area
17 Reviews in Orlando Area
Shea Homes-Trilogy in Orlando Area
View Homes
Customer Reviews
Shane & Nancy
- Debra S.
- Verified HomeBuyer
- July 05, 2022
- Groveland, FL
Building with Covid left its challenges but Shane our construction manager and Nancy and a sales person was with us every step of the way she trying to help us through the long white building with Covid. In the end my home came out beautiful thanks to Shane. Shea homes care about Quality.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
The quality
- Amparo L.
- Verified HomeBuyer
- February 22, 2022
- Groveland, FL
I am out away from the country right now. I got my keys and the customer service gentleman was awesome. I’m so looking forward to move to the house next month
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Shea Homes - Trilogy - This is my second home purchase with Shea.
- Tina R.
- Verified HomeBuyer
- February 23, 2021
- Groveland, FL
This is my second home purchase with Shea. They build a quality home and stand behind their product.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Shea Homes - Trilogy - The quick response to any trouble that can arise.
- Anonymous
- Verified HomeBuyer
- November 04, 2020
- Groveland, FL
The quick response to any trouble that can arise. Although until now only I have minor problem, but it was solved very quickly.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Adrian was always available if we had questions about the building process as well as sendingg
- Kathy R.
- Verified HomeBuyer
- November 04, 2020
- Groveland, FL
Shea is progressive in building and technology. The crews worked on a very orderly timeframe. Our home was completed ahead of schedule, which is very rare.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Shea Homes - Trilogy - The overall process great.
- Terrance B.
- Verified HomeBuyer
- February 01, 2022
- Groveland, FL
The overall process great.I did the designing of the interior along with the color scheme via zoom and the rest is history.A beautiful end product.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Shea Homes - Trilogy - The respect the patients the kindness and the importance of putting
- Efrain R.
- Verified HomeBuyer
- January 25, 2022
- Groveland, FL
The respect the patients the kindness and the importance of putting you first at signing very impressive
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Attention to detail and adherence to schedule.
- Daniel P.
- Verified HomeBuyer
- November 05, 2020
- Groveland, FL
Final product was as presented, but could have increased value by offering several options that I had to add immediately after closing.
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Shea Homes-Trilogy - The Shae team was awesome to deal with buying our new house.
- Robert S.
- Verified HomeBuyer
- February 22, 2022
- Groveland, FL
The Shae team was awesome to deal with buying our new house.
Total Score 5
Quality 5
Trustworthiness 5
Value 3
Responsiveness 5
Sales Rep a real pro...totally no pressure, but lots of answers
- Robert S.
- Verified HomeBuyer
- August 10, 2021
- Groveland, FL
These people build a great home and developed a great community in Orlando. Incredible amenities in a great location. We looked at more than a hundred homes in more than a dozen communities. We've now been owners for two months and wish we'd moved earlier!
Total Score 5
Quality 5
Trustworthiness 3
Value 5
Responsiveness 5
Shea Homes - Trilogy - ALL GOOD SO FAR, Love my new home
- George S.
- Verified HomeBuyer
- July 13, 2021
- Groveland, FL
ALL GOOD SO FAR, Love my new home
Total Score 4
Quality 5
Trustworthiness 4
Value 4
Responsiveness 5
Shea Homes - Trilogy - Everyone we dealt with was responsive and friendly and did there
- Anonymous
- Verified HomeBuyer
- December 29, 2021
- Groveland, FL
Everyone we dealt with was responsive and friendly and did there best to assist with any questions
Total Score 4
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
Nice people to work with
- Keith F.
- Verified HomeBuyer
- March 02, 2021
- Groveland, FL
These are nice people to work with from the sales staff to the warranty department.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
Shea Homes - Trilogy - Home completed early.
- Angela I.
- Verified HomeBuyer
- January 16, 2021
- Groveland, FL
Home completed early. Finishes are attractive, great floorplans
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Shea Homes - Trilogy - OK with most issues concerning the Model house we bought.
- Robert G.
- Verified HomeBuyer
- May 19, 2021
- Groveland, FL
OK with most issues concerning the Model house we bought. Having trouble with TESLA over solar panel exchange from SHEA to our own account.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 3
Shea Homes - Trilogy - Nancy was very helpful.
- Mildred M.
- Verified HomeBuyer
- August 04, 2021
- Groveland, FL
Nancy was very helpful. She showed us homes that met our needs. She answered any and all questions she could. If she wasn’t able to answer the phone when I called, she called back in a timely manner.
Total Score 3
Quality 5
Trustworthiness 5
Value 5
Responsiveness 3
Shea Homes-Trilogy - Follow up to our inquiries on progress and workmanship was below
- Patricia F.
- Verified HomeBuyer
- September 06, 2022
- Groveland, FL
Follow up to our inquiries on progress and workmanship was below average.
Shea Homes-Trilogy responded:
We appreciate your feedback. Your comments have been shared with our Team and our Operations Manager will be reaching out to you. 
Total Score 2
Quality 2
Trustworthiness 2
Value 4
Responsiveness 2
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