- New homes
- Shea Homes-Trilogy
- Reviews
- Boise, ID

Shea Homes-Trilogy Reviews in Boise, ID
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What Boise Homeowners Have to Say About Shea Homes-Trilogy.
Read all 29 verified reviews from homeowners that built a new home with Shea Homes-Trilogy in the Boise area. Boise homeowners have rated Shea Homes-Trilogy an average 3.8 stars for the quality of their new homes and their commitment to customer service. You can read all of Shea Homes-Trilogy's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Shea Homes-Trilogy in Boise Area
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Customer Reviews
Poor workmanship in general.
- S. R.
- Verified HomeBuyer
- January 18, 2023
- Kuna, ID
This is our fifth new home and the workmanship is the worst. Multiple cabinets still need to be replaced as they are warped, cracked or split and the crown molding was not installed. Some flooring needs to be replaced, some plaster is poorly done or not done at all and until yesterday, there was blue tape everywhere to indicate poorly painted, or unpainted, areas. We are still missing two appliances, a shower curtain rod, grab bars for the showers, and a toe kick under a cabinet. The designer should be fired as there are no drawers in two bathrooms, one of which is the master bath with two ...
Total Score 2
Quality 2
Trustworthiness 2
Value 2
Responsiveness 2
Not flexible with hardships
- Frank S.
- Verified HomeBuyer
- November 14, 2023
- Kuna, ID
We had health hardship and wanted to stay with present doctors out of state where we were living and cancel ,before builder had started work on house. They responded with keeping our entire large deposit if we cancelled even though my wife was in a life threatening situation. This was not buyers remorse ,but a rea l health scare.
Total Score 1
Quality 5
Trustworthiness 3
Value 4
Responsiveness 3
Nothing positive about the building experience.
- Anonymous
- Verified HomeBuyer
- June 27, 2023
- Kuna, ID
There was nothing positive about this building experience! It was a nightmare. Though out the precess there was little to no transparency for the buyer/owner. Moreover, and totally unacceptable, "operations" was uncaring of anyone's needs but its own. Nothing but extreme anxiety for us most every step of the way through out the process.
Total Score 1
Quality 2
Trustworthiness 1
Value 2
Responsiveness 1
SHEA EXPERIENCE: BAIT & SWITCH
- Joyce P.
- Verified HomeBuyer
- November 29, 2023
- Kuna, ID
I put my deposit on a home site with a lot premium. I attended a zoom call of purchasers of homes in the area. The call had many hostile participants. My observations from the interaction of the host with the participants asking questions was a person who was at times disingenuous, evasive mixed in with a lot of happy talk and hyping the Shea family. Questions: cost of HOA dues, communication issues, quality issues, shelving issues, timing. After this experience my instinct was to walk away. I did not. The development is reported to be a gated development yet early before upgrades were ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
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