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Shea Homes-Trilogy Reviews in Las Vegas, NV

What Las Vegas Homeowners Have to Say About Shea Homes-Trilogy.

Read all 80 verified reviews from homeowners that built a new home with Shea Homes-Trilogy in the Las Vegas area. Las Vegas homeowners have rated Shea Homes-Trilogy an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Shea Homes-Trilogy's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Shea Homes-Trilogy

has 4.1 out of 5 stars in Las Vegas Area

80 Reviews in Las Vegas Area

Ratings by Category

Overall 4.1

Quality 3.9

Trustworthiness 4.1

Value 3.9

Responsiveness 3.9

Shea Homes-Trilogy in Las Vegas Area

View Homes

Customer Reviews

Shame on Shea for poor workmanship and inconsistencies.

  • Steven N.
  • Verified HomeBuyer
  • January 11, 2023
  • Las Vegas, NV

Follow up warranty work is poor. No consistency in what is shown in models and what is actually done. EVERYONE here is unhappy with their home and all they do is complain to each other about Shea.

Total Score 2


Quality 2

Trustworthiness 2

Value 3

Responsiveness 1

Shea Homes-Trilogy - I moved in 10 weeks ago.

  • Kenneth D.
  • Verified HomeBuyer
  • July 06, 2022
  • Las Vegas, NV

I moved in 10 weeks ago. I was disappointed the way my home looked in the walk thru. I understand there will always be issues. Will walking thru my walk thru I noticed I had no hardware on my upgraded cabinets. Now for 10 weeks I am opening all cabinets with no hardware in my home and I am ruining my cabinets pulling them open uneven. I have given shea a reasonable time to install my hardware for cabinets.. My patients has wore thin. Now some of my drawers are making noise when I pull them out and the wood is gouged on some drawers. I hold shea responsible and will hold shea to correct all ...

Total Score 2


Quality 2

Trustworthiness 2

Value 3

Responsiveness 1

Horrible experience.

  • Lisa T.
  • Verified HomeBuyer
  • January 11, 2023
  • Las Vegas, NV

It’s been 3 month since closing and we are still waiting on some things to get fixed. Painters specifically never show up between the time period they tell you to wait.

Total Score 1


Quality 1

Trustworthiness 3

Value 3

Responsiveness 1

Poor experience. Regret buying here.

  • Anonymous
  • Verified HomeBuyer
  • June 01, 2023
  • Las Vegas, NV

Dishonest sales office and supervisor. Lied about available floor plans in order to up sell. Lied about reasons for extensive delays and failed to take responsibility, simply blaming others for mistakes and problems. Disrespected me as a client. Failed to acknowledge my extreme disappointment with the entire home buying experience.

Shea Homes-Trilogy responded:
We are sorry to hear about your poor experience. We would like to address your issues but you responded anonymously. Could you reach out to sales@sheahomes.com so we could look into this further? trilogy

Total Score 1


Quality 3

Trustworthiness 1

Value 2

Responsiveness 1

Sales personnel was amazing

  • Love C.
  • Verified HomeBuyer
  • September 22, 2022
  • Las Vegas, NV

House was not ready during our walk thru. People weee still working and cleaners were there too. Missing shower doors, bad workmanship, lots to be fixed

Total Score 1


Quality 1

Trustworthiness 1

Value 3

Responsiveness 1