Shea Homes-Trilogy Reviews

The entire process was flawless. The sale was low key without a pressured effort to purchase. The mortgage processing was easy. The closing was relaxed. Everyone worked to accommodate our schedules. The home quality is excellent and our home services representative gives us prompt responses to our requests. Best decision we have made in our lives

took to long to build

This is our second Shea home and overall it has been a great experience. I only gave 4 stars on price because prices everywhere have skyrocketed and 4 stars on quality because of one fairly significant issue involving location of grab bars in showers The Warranty service has been excellent in every regard. David is professional and very responsive and a credit to your company

A very long process, but you were always in the loop every step of the way. This certainly made the experience worthwhile.

The overall Shay home experience has been exceptionally from start to finish the process was seamless and after purchase the introduction to our home and some of his features was a wonderful experience

Quality is great, and I wouldn’t change a thing

Once we decided to be part of the Trilogy experience, I was very impressed on the process in which Shea/Trilogy keep us informed on every step of the way of the house build. We are thrilled to be part of the Trilogy Neighborhood and we love our new house. Ed

Over all we are very pleased with our purchase. Due to the pandemic it made everything difficult for the buyer and Trilogy Shea Homes.

The Shae team was awesome to deal with buying our new house.

Buildind and Buying with Shae (considering Covid-19) was a clean, straightforward process. Our Field Mananager was a Star and our Mortgage agent was there to help us every step of the way! We did have issues with some products and timings (due to supply chain issues), but these issues were delt with as quickly as possible. All in all, a good experience.

I don't fill in these types of questions.

Apparently this builder has a fantastic reputation, however our home was one of the very last built prior to completion of the residential site. It is evident throughout the property that the job was rushed; “sloppy workmanship” and mistakes that later had to be corrected - which is frustrating, time consuming, and forces me to miss career and other important commitments to redo work that should’ve been done right the first time. The experience of buying a home with Shea was great. The home I received was not what I expected.

I believe that we received a quality product for the price we paid. As a production builder, they have their processes and, other than picking finishes, you have very little input into the build process.

They kept their word at every turn in spite of all the supply chain challenges

The builder seemed to care about doing a good job while building the house, but needs work on follow up. I do not have any major items and I am very happy with my house, but there are little things that do not seem like a priority to the builder to solve for me since the sale is final.

These people build a great home and developed a great community in Orlando. Incredible amenities in a great location. We looked at more than a hundred homes in more than a dozen communities. We've now been owners for two months and wish we'd moved earlier!

CS is vg! Good communication and follow up on all problems and repairs!

Great lock step buying process.

Everyone that we've dealt with regarding our new home purchase has been responsive and helpful; even after we've moved in! I loved being able to chose my options for flooring, cabinets, even the exterior. They have a wide selection of interior options; so while we may have the same floorplan, our house looks different.

Colleen (sales agent) was very helpful. Everyone was very professional. Neighbors are incredible.

good quality construction, good initial orientation which seemed well organized. Sales staff were " low key" and didn't make me feel rushed

Easy to work with and simple process.

After going through multiple previous home builds/renovations, our Shea experience was the smoothest ever. My husband and I appreciate knowing the details of how things work, and everyone at Shea was extremely helpful, informative and responsive throughout the process.

Supportive staff, Shawna, Laura, And Steve, were all most supportive, knowledgeable, and responsive.

The people we enter acted with. They were pleasant knowledgeable & efficient. Overall a good experience.