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Shea Homes-Trilogy Reviews
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What Homeowners Have to Say About Shea Homes-Trilogy.
Shea Homes-Trilogy has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Shea Homes-Trilogy 869 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Shea Homes
- Anonymous
- Verified HomeBuyer
- January 03, 2023
- Las Vegas, NV
Shea Homes has been wonderful
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Owner
- Robert B.
- Verified HomeBuyer
- December 21, 2022
- Bonney Lake, WA
no words are necessary...thank you
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
SHEA Homes = Quality and perfection
- Patrick S.
- Verified HomeBuyer
- December 07, 2022
- Indio, CA
Tarry our Sales Rep was fantastic! Excellent follow thru skills and knowledge. I am a realtor and know what makes a great sales person and Tarry definitely has the "it" factor. She is trustworthy and provides great customer satisfaction. I also want to mention that our Warranty Specialist Richard is outstanding! His work ethic and follow thru is impeccable. Richard is extremely helpful and ALWAYS willing to lend a helping hand. I can't say enough good things about Richard. These 2 individuals represent Shea Homes in the highest possible light. We feel so fortunate to be living "My Trilogy ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Kathy M
- Tom M.
- Verified HomeBuyer
- November 29, 2022
- San Tan Valley, AZ
Our experience with Shea was wonderful. All the people we came in contact with were very professional and knew their jobs. From construction to design Shea was there for us. Problems were addressed and solved to our satisfaction. Rob our contractor was good at detail and finishing the job. Highly recommend Shea to build your next home
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Home build in the desert
- Martin L.
- Verified HomeBuyer
- November 29, 2022
- Indio, CA
This is our third house build (our first Shea build) and our best experience to date. We've built in Austin, TX, Huntington Beach, CA and now here, in the desert. We are used to working with builders and dealing with unexpected delays, materials that are out of stock, water/power not ready to be set up yet and various other challenging situations. The way that the entire Shea team dealt with us during these unexpected and unwanted moments is what stands out the most compared to other builds. Your entire team’s professionalism, personal touch, willingness to listen to us and hear us vent. and ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great
- Timothy A.
- Verified HomeBuyer
- November 17, 2022
- Brentwood, CA
The whole home buying was just what I expected. The whole Shea team has been great.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Trilogy at Vistancia - Vibrant Home Model
- Beverly W.
- Verified HomeBuyer
- November 16, 2022
- Peoria, AZ
I had a very positive experience with Shea Homes starting with Owen, sales consultant. Alan, my construction manager, was always on top of things which was a real challenge with supply chain issues experienced because of the pandemic. And any remaining issues have been promptly addressed by Bill, my warranty specialist. I am very grateful to all who have helped me along the way.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Fran and Jeff
- Fran F.
- Verified HomeBuyer
- October 20, 2022
- Peoria, AZ
I’ve been in the Real Estate business for over 30 years as a broker in Chicago and Shea really exceeded my expectations! We built this home long distance and the experience was a pleasure from contract to closing. Everyone involved put forth exceptional effort to make sure that our home was delivered in a timely manner with few issues that we addressed immediately. Our home is beautiful and we love it! I definitely highly recommend Shea as an extremely excellent builder
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Family member who lives locally was able to be our rep @ closing. Very helpful.
- Theodore A.
- Verified HomeBuyer
- October 20, 2022
- Front Royal, VA
Closing made easy with electronic closing since we were located out of state.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Great experience
- Tamara C.
- Verified HomeBuyer
- October 18, 2022
- San Tan Valley, AZ
Everyone we worked with was exceptional, especially Charmaine, Kyle, and Wendy. We had a great team and really appreciate them.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Responsive and smooth home buying process
- Peter B.
- Verified HomeBuyer
- October 11, 2022
- Las Vegas, NV
Kirstie and the sales team were great and worked very well with us and our realtor thru the purchase phase. Once we closed, working with Mike, our warranty specialist has been excellent. Mike has gone above and beyond, super responsive and great attitude. Great neighborhood !
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Paula C
- Paula C.
- Verified HomeBuyer
- September 30, 2022
- Wickenburg, AZ
Great experience with my Shey home buy. Everyone was honest and open with me
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Awesome
- Marja R.
- Verified HomeBuyer
- September 29, 2022
- Bonney Lake, WA
Our experience with Shea Homes was exceptional. Everyone was kind, helpful, professional and made us feel welcomed. We definitely recommend them.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Happy To Be Here
- Joe B.
- Verified HomeBuyer
- September 22, 2022
- Front Royal, VA
This is the right place at the right time. Everyone has been very helpful and we are looking forward to many happy years here.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Our Retirement paradise
- Anonymous
- Verified HomeBuyer
- September 20, 2022
- Wickenburg, AZ
The purchase of the home went very smoothly and picking out our amenities was easy. The only negative about the whole experience was the delays in moving into our new home. So far customer service has been awesome
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Not your average tract home
- Denise H.
- Verified HomeBuyer
- September 16, 2022
- Nipomo, CA
This is our 4th tract home purchase. Shea allows extensive options and high end customizations. Their attention to detail is impressive. Follow up once moved in is first rate.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Our journey --start to finish--was great.
- James S.
- Verified HomeBuyer
- September 12, 2022
- San Tan Valley, AZ
Shea Homes--throughout an unusually long building process--did an outstanding job in communications> Their efforts were timely--informative--professional--friendly and responsive! The limited contact we had with Shea venders was also excellent! Overall, we are very pleased with our Shea Homes experience --and with our new Shea home!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Builder has been attentive, responsible and helpful.
- Brad B.
- Verified HomeBuyer
- September 08, 2022
- Indio, CA
This is the third new-build home we have purchased in seven years - with the Trilogy at the Polo Club easily being the best experience. We had every opportunity to walk the property during the build. The walk through prior to closing uncovered only minor cosmetic issues, maybe 3 or 4, to repair. All of these were resolved in three days in time for closing. The quality, attention to detail and consistency of the construction is fantastic. The experience from sales representative to closing and after has been awesome!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Best Builder We Have Ever Had
- Henry M.
- Verified HomeBuyer
- September 01, 2022
- Indio, CA
We have purchased four brand new properties over 40 years and Shea is by far the best ever. Premium construction, thorough oversight and excellent communication made the experience. Even my father in law, an architect, told us mnat years ago that Shea was the best home builder in SoCal and he was rigth
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Smooth
- Kathleen M.
- Verified HomeBuyer
- August 29, 2022
- Front Royal, VA
The entire process went very smoothly. The quality of workmanship is excellent and I appreciated the customer service and responsiveness to any inquiry I had…
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Shea Homes-Trilogy - Our experience with Shea homes has been great.
- Glenn N.
- Verified HomeBuyer
- August 23, 2022
- Nipomo, CA
Our experience with Shea homes has been great.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Quality Product and Quality People
- Susan A.
- Verified HomeBuyer
- August 10, 2022
- Indio, CA
Working with the folks at Shea Homes has been a great experience. They are kind, patient, and very knowledgeable and helpful. The quality of the home is evident and the service provided in all phases of building through the first year is amazing.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Ronald K. - The way to buy a home.
- Ronald K.
- Verified HomeBuyer
- August 08, 2022
- Brentwood, CA
We had seen their ads but going through the buying process of a Shea home is an experience you won't forget. From the personal meetings to the very detailed walkthroughs we felt informed every step of the way. The Shea staff are well trained yet personable and eager to help. That coupled with high quality materials and excellent workmanship make for a very special experience. Thank you Shea!
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Beth R
- Beth R.
- Verified HomeBuyer
- July 27, 2022
- Rio Verde, AZ
Ryan and Shawna were amazing to work with as our field managers. Kept us in the loop throughout our home building process. They paid great attention to every detail. We are excited to be in our new home. It is beautiful.
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
Well Done Under Trying Conditions
- David S.
- Verified HomeBuyer
- July 21, 2022
- San Tan Valley, AZ
My wife and I have been very pleased with the home buying process and the results we achieved. We stayed in contact with our Representative Charmaine Powell and our building Manager Kyle Ward. They kept us apprised of the homes progress which I'm sure was difficult during the pandemic. The trades people did quality work and follow up on any issues has been completed promptly. We're looking forward to returning to Encanterra when it starts raining again in Washington. (Perhaps even sooner).
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 5
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- Boise, ID (23)
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