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Shea Homes-Trilogy Reviews

What Homeowners Have to Say About Shea Homes-Trilogy.

Shea Homes-Trilogy has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Shea Homes-Trilogy 849 homeowner reviews to learn why they are the right team to build your new home.

Shea Homes-Trilogy

has 4.2 out of 5 stars in All Areas

849 Reviews in All Areas

Ratings by Category

Overall 4.2

Quality 4.1

Trustworthiness 4.2

Value 4

Responsiveness 4.1

Customer Reviews

Family member who lives locally was able to be our rep @ closing. Very helpful.

  • Theodore A.
  • Verified HomeBuyer
  • October 20, 2022
  • Front Royal, VA

Closing made easy with electronic closing since we were located out of state.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience

  • Tamara C.
  • Verified HomeBuyer
  • October 18, 2022
  • San Tan Valley, AZ

Everyone we worked with was exceptional, especially Charmaine, Kyle, and Wendy. We had a great team and really appreciate them.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Responsive and smooth home buying process

  • Peter B.
  • Verified HomeBuyer
  • October 11, 2022
  • Las Vegas, NV

Kirstie and the sales team were great and worked very well with us and our realtor thru the purchase phase. Once we closed, working with Mike, our warranty specialist has been excellent. Mike has gone above and beyond, super responsive and great attitude. Great neighborhood !

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Paula C

  • Paula C.
  • Verified HomeBuyer
  • September 30, 2022
  • Wickenburg, AZ

Great experience with my Shey home buy. Everyone was honest and open with me

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesome

  • Marja R.
  • Verified HomeBuyer
  • September 29, 2022
  • Bonney Lake, WA

Our experience with Shea Homes was exceptional. Everyone was kind, helpful, professional and made us feel welcomed. We definitely recommend them.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Happy To Be Here

  • Joe B.
  • Verified HomeBuyer
  • September 22, 2022
  • Front Royal, VA

This is the right place at the right time. Everyone has been very helpful and we are looking forward to many happy years here.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Our Retirement paradise

  • Anonymous
  • Verified HomeBuyer
  • September 20, 2022
  • Wickenburg, AZ

The purchase of the home went very smoothly and picking out our amenities was easy. The only negative about the whole experience was the delays in moving into our new home. So far customer service has been awesome

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Not your average tract home

  • Denise H.
  • Verified HomeBuyer
  • September 16, 2022
  • Nipomo, CA

This is our 4th tract home purchase. Shea allows extensive options and high end customizations. Their attention to detail is impressive. Follow up once moved in is first rate.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Our journey --start to finish--was great.

  • James S.
  • Verified HomeBuyer
  • September 12, 2022
  • San Tan Valley, AZ

Shea Homes--throughout an unusually long building process--did an outstanding job in communications> Their efforts were timely--informative--professional--friendly and responsive! The limited contact we had with Shea venders was also excellent! Overall, we are very pleased with our Shea Homes experience --and with our new Shea home!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Builder has been attentive, responsible and helpful.

  • Brad B.
  • Verified HomeBuyer
  • September 08, 2022
  • Indio, CA

This is the third new-build home we have purchased in seven years - with the Trilogy at the Polo Club easily being the best experience. We had every opportunity to walk the property during the build. The walk through prior to closing uncovered only minor cosmetic issues, maybe 3 or 4, to repair. All of these were resolved in three days in time for closing. The quality, attention to detail and consistency of the construction is fantastic. The experience from sales representative to closing and after has been awesome!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Best Builder We Have Ever Had

  • Henry M.
  • Verified HomeBuyer
  • September 01, 2022
  • Indio, CA

We have purchased four brand new properties over 40 years and Shea is by far the best ever. Premium construction, thorough oversight and excellent communication made the experience. Even my father in law, an architect, told us mnat years ago that Shea was the best home builder in SoCal and he was rigth

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Smooth

  • Kathleen M.
  • Verified HomeBuyer
  • August 29, 2022
  • Front Royal, VA

The entire process went very smoothly. The quality of workmanship is excellent and I appreciated the customer service and responsiveness to any inquiry I had…

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes-Trilogy - Our experience with Shea homes has been great.

  • Glenn N.
  • Verified HomeBuyer
  • August 23, 2022
  • Nipomo, CA

Our experience with Shea homes has been great.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Quality Product and Quality People

  • Susan A.
  • Verified HomeBuyer
  • August 10, 2022
  • Indio, CA

Working with the folks at Shea Homes has been a great experience. They are kind, patient, and very knowledgeable and helpful. The quality of the home is evident and the service provided in all phases of building through the first year is amazing.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Ronald K. - The way to buy a home.

  • Ronald K.
  • Verified HomeBuyer
  • August 08, 2022
  • Brentwood, CA

We had seen their ads but going through the buying process of a Shea home is an experience you won't forget. From the personal meetings to the very detailed walkthroughs we felt informed every step of the way. The Shea staff are well trained yet personable and eager to help. That coupled with high quality materials and excellent workmanship make for a very special experience. Thank you Shea!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Beth R

  • Beth R.
  • Verified HomeBuyer
  • July 27, 2022
  • Rio Verde, AZ

Ryan and Shawna were amazing to work with as our field managers. Kept us in the loop throughout our home building process. They paid great attention to every detail. We are excited to be in our new home. It is beautiful.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Well Done Under Trying Conditions

  • David S.
  • Verified HomeBuyer
  • July 21, 2022
  • San Tan Valley, AZ

My wife and I have been very pleased with the home buying process and the results we achieved. We stayed in contact with our Representative Charmaine Powell and our building Manager Kyle Ward. They kept us apprised of the homes progress which I'm sure was difficult during the pandemic. The trades people did quality work and follow up on any issues has been completed promptly. We're looking forward to returning to Encanterra when it starts raining again in Washington. (Perhaps even sooner).

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Dream come true

  • Gary J.
  • Verified HomeBuyer
  • July 17, 2022
  • Indio, CA

We are so pleased with every step of the way in our buying experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very positive

  • Joseph S.
  • Verified HomeBuyer
  • July 10, 2022
  • Front Royal, VA

Attention to detail and "white glove" inspections ensured a quality product. The home was move-in ready.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shane & Nancy

  • Debra S.
  • Verified HomeBuyer
  • July 05, 2022
  • Groveland, FL

Building with Covid left its challenges but Shane our construction manager and Nancy and a sales person was with us every step of the way she trying to help us through the long white building with Covid. In the end my home came out beautiful thanks to Shane. Shea homes care about Quality.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes-Trilogy - Great experience working with Shea Homes from the initial "shopping"

  • Richard L.
  • Verified HomeBuyer
  • July 05, 2022
  • San Tan Valley, AZ

Great experience working with Shea Homes from the initial "shopping" visits all the way through the closing process. We recently completed the 30-day warranty / repair with no issues. Very pleased with the sales, design, and warranty teams at Shea Homes!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Amazing. That is the best way I could describe the experience...

  • James E.
  • Verified HomeBuyer
  • June 23, 2022
  • Nipomo, CA

From the moment you decide to take the plunge and put your name in the drawing, you have no idea what a dream you are about to live. From the guidance and professionalism of the sales team to the expertise of the design consultant, you are in for a truly once-in-a-lifetime adventure! You fell in love with the homes the minute you walked thru the models, but it does not compare with the feeling of pure joy you will experience as you watch YOUR choices grow into the dream home you truly deserve!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience!

  • Jeffrey P.
  • Verified HomeBuyer
  • June 21, 2022
  • OCALA, FL

High quality craftsmanship for the price.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Fantastic

  • Demettra J.
  • Verified HomeBuyer
  • June 16, 2022
  • Las Vegas, NV

I absolutely love my home. It's a dream come true. The process was Unbelievable smooth. My salesperson Melba was so caring, honest and kept me informed of everything

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Laura our sales person was great!

  • Steve A.
  • Verified HomeBuyer
  • May 20, 2022
  • Rio Verde, AZ

Expect delays but once you accept this will happen the team overall does a good job keeping you informed of status and delivery date. Good news is your home might appreciate before you even move in.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5