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Shea Homes-Trilogy Reviews

What Homeowners Have to Say About Shea Homes-Trilogy.

Shea Homes-Trilogy has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4.2 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Shea Homes-Trilogy 899 homeowner reviews to learn why they are the right team to build your new home.

Shea Homes-Trilogy

has 4.2 out of 5 stars in All Areas

899 Reviews in All Areas

Ratings by Category

Overall 4.2

Quality 4.1

Trustworthiness 4.2

Value 4

Responsiveness 4.1

Customer Reviews

Best Builder We Have Ever Had

  • Henry M.
  • Verified HomeBuyer
  • September 01, 2022
  • Indio, CA

We have purchased four brand new properties over 40 years and Shea is by far the best ever. Premium construction, thorough oversight and excellent communication made the experience. Even my father in law, an architect, told us mnat years ago that Shea was the best home builder in SoCal and he was rigth

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Smooth

  • Kathleen M.
  • Verified HomeBuyer
  • August 29, 2022
  • Front Royal, VA

The entire process went very smoothly. The quality of workmanship is excellent and I appreciated the customer service and responsiveness to any inquiry I had…

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes-Trilogy - Our experience with Shea homes has been great.

  • Glenn N.
  • Verified HomeBuyer
  • August 23, 2022
  • Nipomo, CA

Our experience with Shea homes has been great.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Quality Product and Quality People

  • Susan A.
  • Verified HomeBuyer
  • August 10, 2022
  • Indio, CA

Working with the folks at Shea Homes has been a great experience. They are kind, patient, and very knowledgeable and helpful. The quality of the home is evident and the service provided in all phases of building through the first year is amazing.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Ronald K. - The way to buy a home.

  • Ronald K.
  • Verified HomeBuyer
  • August 08, 2022
  • Brentwood, CA

We had seen their ads but going through the buying process of a Shea home is an experience you won't forget. From the personal meetings to the very detailed walkthroughs we felt informed every step of the way. The Shea staff are well trained yet personable and eager to help. That coupled with high quality materials and excellent workmanship make for a very special experience. Thank you Shea!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Beth R

  • Beth R.
  • Verified HomeBuyer
  • July 27, 2022
  • Rio Verde, AZ

Ryan and Shawna were amazing to work with as our field managers. Kept us in the loop throughout our home building process. They paid great attention to every detail. We are excited to be in our new home. It is beautiful.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Well Done Under Trying Conditions

  • David S.
  • Verified HomeBuyer
  • July 21, 2022
  • San Tan Valley, AZ

My wife and I have been very pleased with the home buying process and the results we achieved. We stayed in contact with our Representative Charmaine Powell and our building Manager Kyle Ward. They kept us apprised of the homes progress which I'm sure was difficult during the pandemic. The trades people did quality work and follow up on any issues has been completed promptly. We're looking forward to returning to Encanterra when it starts raining again in Washington. (Perhaps even sooner).

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Dream come true

  • Gary J.
  • Verified HomeBuyer
  • July 17, 2022
  • Indio, CA

We are so pleased with every step of the way in our buying experience.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Very positive

  • Joseph S.
  • Verified HomeBuyer
  • July 10, 2022
  • Front Royal, VA

Attention to detail and "white glove" inspections ensured a quality product. The home was move-in ready.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shane & Nancy

  • Debra S.
  • Verified HomeBuyer
  • July 05, 2022
  • Groveland, FL

Building with Covid left its challenges but Shane our construction manager and Nancy and a sales person was with us every step of the way she trying to help us through the long white building with Covid. In the end my home came out beautiful thanks to Shane. Shea homes care about Quality.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes-Trilogy - Great experience working with Shea Homes from the initial "shopping"

  • Richard L.
  • Verified HomeBuyer
  • July 05, 2022
  • San Tan Valley, AZ

Great experience working with Shea Homes from the initial "shopping" visits all the way through the closing process. We recently completed the 30-day warranty / repair with no issues. Very pleased with the sales, design, and warranty teams at Shea Homes!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Amazing. That is the best way I could describe the experience...

  • James E.
  • Verified HomeBuyer
  • June 23, 2022
  • Nipomo, CA

From the moment you decide to take the plunge and put your name in the drawing, you have no idea what a dream you are about to live. From the guidance and professionalism of the sales team to the expertise of the design consultant, you are in for a truly once-in-a-lifetime adventure! You fell in love with the homes the minute you walked thru the models, but it does not compare with the feeling of pure joy you will experience as you watch YOUR choices grow into the dream home you truly deserve!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great experience!

  • Jeffrey P.
  • Verified HomeBuyer
  • June 21, 2022
  • OCALA, FL

High quality craftsmanship for the price.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Fantastic

  • Demettra J.
  • Verified HomeBuyer
  • June 16, 2022
  • Las Vegas, NV

I absolutely love my home. It's a dream come true. The process was Unbelievable smooth. My salesperson Melba was so caring, honest and kept me informed of everything

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Laura our sales person was great!

  • Steve A.
  • Verified HomeBuyer
  • May 20, 2022
  • Rio Verde, AZ

Expect delays but once you accept this will happen the team overall does a good job keeping you informed of status and delivery date. Good news is your home might appreciate before you even move in.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Quality product and attention to detail

  • David M.
  • Verified HomeBuyer
  • May 19, 2022
  • Rio Verde, AZ

Shea Homes-Trilogy builds a quality home. My floorpan is functional and efficient. Their standard quality control process is thorough with laser focused attention to detail. Their warranty process is very homeowner friendly.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes-Trilogy - Our Project Manager, Donnie, was excellent.

  • Rick S.
  • Verified HomeBuyer
  • May 17, 2022
  • Wickenburg, AZ

Our Project Manager, Donnie, was excellent.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes-Trilogy - Shea Homes - Trilogy was responsive and extremely organized.

  • Gary W.
  • Verified HomeBuyer
  • May 12, 2022
  • Front Royal, VA

Shea Homes - Trilogy was responsive and extremely organized. This allowed then to handle in the most effective way supply chain challenges and other potential disruptions to the building process. We were kept informed all along the way. No surprises.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

The people were amazing!

  • Laury R.
  • Verified HomeBuyer
  • May 05, 2022
  • Las Vegas, NV

The plans are well designed and thoughtful. There is abundant storage in the kitchen and laundry room. The primary bedroom is large and spacious. At first I thought the home sites were small, but who wants to do yard work all week? The size is perfect. The people that planned, designed and worked with me through the sales process were unbelievable and the neighbors make it amazing!!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Personal touch

  • Belisa G.
  • Verified HomeBuyer
  • May 01, 2022
  • Brentwood, CA

The entire Shea staff was was not only courteous and friendly but made a personal connection throughout the process. We were informed every step of the way and hey were very responsive about every minor issue. We are extremely happy with our home and the experience of buying a Shea Home.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Customer service

  • Rose J.
  • Verified HomeBuyer
  • April 26, 2022
  • Indio, CA

This is our second home by She. Their quality and customer service is superior.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

All Shea representatives were terrific. Outstanding customer service from start to finish.

  • Donald R.
  • Verified HomeBuyer
  • April 16, 2022
  • Las Vegas, NV

Very impressed with the overall quality and craftsmanship of our Shea home. We purchased our house remotely and the virtual format process used to select our lot, model, exterior and interior design options etc. was executed smoothly. The sales staff, interior design specialists, builder supervisor, and the customer service representatives where absolute professionals.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes-Trilogy - Shea kept me informed during every step of my home building process.

  • Mary B.
  • Verified HomeBuyer
  • April 15, 2022
  • Brentwood, CA

Shea kept me informed during every step of my home building process. I was informed if there was even a possibility of a delay which allowed me to trust the process.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Shea Homes-Trilogy - The best part is the people that you hire.

  • Lori P.
  • Verified HomeBuyer
  • April 13, 2022
  • Denver, NC

The best part is the people that you hire. Chrissy, Gwen and Bev were excellent.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Communication, collaboration and quality assurance

  • Charles L.
  • Verified HomeBuyer
  • April 12, 2022
  • Rio Verde, AZ

From the buying process to delivery of the home this was a first class experience!

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5